Alternatives to 1Flow
Compare 1Flow alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to 1Flow in 2024. Compare features, ratings, user reviews, pricing, and more from 1Flow competitors and alternatives in order to make an informed decision for your business.
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Delighted
Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.Starting Price: Free -
2
Product Fruits
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with: Interactive product tours & walkthroughs for guiding users step by step Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support Onboarding checklists for showing users progress of their onboarding journey Announcements for publishing important news directly in your application Feedback widget to make it easy for users to report bugs and share ideas Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget Knowledge base for allowing users to solve problems without having to contact your support Custom events for triggering flows based on user behavior Segmentation for tailoring experiences to personas Analytics to understand user behaviorStarting Price: $79 per month -
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Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $49 per month -
4
Discuss.io
Discuss.io
Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace. -
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Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
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Mouseflow
Mouseflow
Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.Starting Price: $31 per month when paid yearly -
7
Qualaroo
ProProfs
Customer & User Feedback Software. Survey visitors on your website or app with Qualaroo Nudges™. Qualaroo makes it easy to survey specific users in context while they are looking at your product, service & brand. Get actionable user insights based on where visitors are on your site, who they are, how much they pay, visit history and more. Select from professionally designed questions and templates or create your own. Customize Nudges with your company colors and branding for a native feel. Qualaroo responses are 10x more valuable than email surveys because they catch your visitor in real-time, with context. When you ask questions right on your site or app, the responses are of higher value. You can determine exactly when and who the survey targets. Target your customers based on specific actions, behavioral patterns, events, locations, browser cookies, or data streamed from your applications.Starting Price: $64/Month 20% off -
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Beupify
Beupify
Don't you dream of catching customers attention and keep them updated? Beupify comes with a variety of widgets to integrate on your website to instantly notify customers about updates to their product. It is a superior tool to raise your business value and conversion rates by keeping in touch with your customers and creating long-term relationships with the help of the eye-catchy widgets! Leverage customer feedback to enhance your brand identity, increase conversion rates and eventually create long-term customer relationships. Raising business value is easy with Beupify's eye-catchy and targeted notification widgets. Update your customers with eye-catchy widgets and targeted notifications. Customer feedback is the key to your success! Make sure you have channels to collect task-based feedback and analyze user behavior. You'll be happy to see how your business grows and product improves based on the one-of-a-kind tools and collected feedback.Starting Price: $11.96 per month -
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WebMaxy Analyzer
WebMaxy
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.Starting Price: $33/month -
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Survicate
Survicate
Survicate is an effortless survey software for getting continuous customer insights at scale. - Run customized surveys via email, link, website, in-product, or mobile apps - Connect with tools through native integrations - Collaborate with teammates - Get insights from customers at all stages of the user journey - Automate feedback collection and track metrics - Analyze and act on feedback to improve satisfaction, reduce churn, build better products, and develop effective marketing strategiesStarting Price: $0 per month -
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Sleekplan
Sleekplan
Sleekplan is an all-in-one feedback tool that organizes user requests and brings feature voting boards, roadmaps, changelogs, and satisfaction surveys to your website. Launch a single, centralized place to capture, track, and organize internal and external feedback. Define user attributes and create custom segments to make wise product decisions. Make sure that ideas and suggestions are worth pursuing. Collect feedback and discuss possible solutions. Ditch time-consuming emails and facilitate support using interactive thread-based discussions. Keep the feedback coming without interrupting your end-users. Enable them to quickly share feedback from within your web-based app.Starting Price: $15 per month -
12
Emozo
Emozo Labs
Emozo’s DIY SaaS Research & Feedback Collection platform uses behavioral and emotional insights to help you drive the right decisions for all digital content. Emozo’s platform helps you go beyond traditional customer data analytics and delve into customers’ hearts and minds to understand the effectiveness and impact of all digital content. You can use Emozo to test the effectiveness of ads, applications, streaming media content, and the likes, on any channel – web, mobile, social media, TV, etc. Emozo’s novel method of combining unconscious (attention and emotion) and stated (survey) responses helps you understand the effectiveness of all digital content very quickly. Emozo leverages AI to enable qualitative research at scale and with speed on customers' devices. Emozo supports iterative design-development processes and offers fully secure data protection for you and your customers.Starting Price: $750 per month -
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Monterey
Monterey
Copilot for product-led growth companies to collect, analyze, and drive user insights at scale. Set up feedback infrastructure in seconds. Design a feedback experience that encourages users to share more. Integrate Monterey with your everyday essentials. Consolidate all feedback, free your product and engineering team from endless categorizing and tagging feedback, so they can spend more time talking with users (with engaging questions). Stop prospecting for hidden gems in your customer feedback. Make sense of a large quantity of messy data in seconds. Give product, support, and user research teams a powerful kaleidoscope to zoom in & out on the data points that matter.Starting Price: $90 per month -
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Hoick CustomerMX
Hoick
CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision. CustomerMX enables organizations to monitor, respond, and improve the main points along the customer journey. Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help improve customer retention and loyalty. Understand customer behaviors by market. Optimize customer share of wallet. Expand brand awareness and equity. Reduce business cost to serve. -
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Hotjar
Hotjar
Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.Starting Price: $99 per month -
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Saber Feedback
Saber Feedback
A feedback button for your website. Fix urgent bugs, improve your user experience and surface great customer ideas. All with a simple feedback button you can add to any web page. Screenshot functionality included. Simplify your feedback process with a visual feedback tool that works direct on your website. Hear directly from your users, without endless email chains and overloaded ticketing systems. Users can show you exactly what they think with screenshots as well as text. They can quickly contact you without leaving the page they are on. Get the exact feedback you need with customizable feedback forms. Your customers are usually the first to encounter bugs and UX problems. Make it easy for them to give you direct visual feedback as soon as they spot a problem. Details such as their operating system, browser name and version and any Javascript errors are automatically included, to save you time.Starting Price: $29 per month -
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FullSession
FullSession
Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.Starting Price: $39 per month -
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Colors AI
Colors AI
Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop. -
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Netigate
Netigate
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more. -
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InMoment
InMoment
Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers. -
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Refiner
Refiner
Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.Starting Price: $29 per month -
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Kaleido
Kaleido
Turn user pain points into product decisions that matter. Four steps to meet your team's needs. From raw ideas to actual results. Collect quantitative and qualitative user data in a unified workspace. Convert 1000 user feedbacks into 10 projects or features using AI pattern recognition and atomic research approaches. Use Kaleido's automatic reports to identify the most critical projects to work on. Help team members understand the idea behind each product task. Analyze input and identify patterns. Let Kaleido's AI help you. Simplify user data structures, consolidating 1000 ideas into 50 projects. Once patterns are identified, access all relevant user data gathered inside. Make informed decisions about which areas of your product to focus on. Determine which points are most frequently highlighted by your users. View the overall data of your user base. Identify trends in the issues. See the important user data.Starting Price: $120 per month -
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Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
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Korrect
Korrect
Korrect is a simple product feedback management tool specially crafted for product teams who are working on scale and listening to multiple channels of feedback. We also discovered that being transparent with your users and customers earns you customer loyalty so we ended up building stuff where you can build and maintain a public roadmap along with internal roadmaps.Starting Price: $149 per month -
25
Usabilla
SurveyMonkey
Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve. -
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UserVitals
UserVitals
Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.Starting Price: $50 per month -
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Salesforce Feedback Management
Salesforce
Unify your feedback data with Salesforce data by mapping survey responses back to any Salesforce object. Resolve customer issues by automatically triggering follow-ups with the appropriate person or team based on a single response. Create personalized survey experiences by merging Salesforce data such as a case number or service rep’s name directly into your survey questions. Enhance the world’s #1 customer service software with feedback data. Create Lifecycle Maps to account for different types of customer journeys. Customize each journey by identifying key stages of interaction where feedback is most valuable, and align specific surveys to those moments of interaction. Meet your customers where they are by surveying them immediately after service interactions to ensure you are gathering accurate feedback. With Salesforce Feedback Management, you can survey customers across various channels including email, post-chat, SMS, WhatsApp, Facebook, third-party websites, and in-app.Starting Price: $ 300 per 1,000 responses -
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ViewPoint
ViewPoint
Turn their true thoughts & feelings, at the time of their experience, into actionable insights to transform your organization. Our unique smiley face surveys attract, engage, and encourage users to leave their feedback. This “in-the-moment” feedback yields higher accuracy and greater response rates. Research shows us that 86% of buyers will pay more for a better customer experience. Our fully customisable feedback kiosks provide a constant visual reminder that you care about how your customers feel. Our customer feedback surveys are easy to use and customers are drawn to them to leave their opinion on their experience. Smiley face ratings give respondents a quick and easy way to rate your service. Interactive customer surveys that are fully accessible and deliver fast results. Our push-button feedback surveys are now available with touch or touchless options. -
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Lyssna
Lyssna
Lyssna (formerly UsabilityHub) is a remote user research platform that takes the guesswork out of design decisions by validating them with real users. Discover how people navigate your Figma prototypes. Test interfaces, interaction flows, iconography and more, to help you create intuitive and delightful experiences for your users. Fine-tune landing pages, messaging, and creativity, helping you optimize conversion rates on marketing campaigns and product launches. Ensure you’re delivering the right features to the right customers by validating product concepts with your target audience. Our integrated panel allows you to quickly and affordably recruit research participants that precisely match your target audience. The Lyssna platform consolidates surveys, usability testing, recruitment, and now Interviews to our affordable, user-friendly solution. Interviews offers user interview scheduling, recruitment and screening – as well as storage and transcription of your recordings.Starting Price: $79 per month -
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CitizenMe
CitizenMe
CitizenMe is a global community of ‘Digital Citizens’ who use the CitizenMe app to gather data, surface data-insights about themselves, and to receive hyper-personalised products and services. Citizens happily share their data, on their terms, with the brands they love and with the causes they care about. For businesses this means always-on human data relationships. Hold anonymised, deep-data, conversations with thousands of real consumers in real-time. Provide intimate personalisation that delights customers (rather than creeping them out!), leading to personal empowerment, accelerated business growth, and a positive social impact for your brand. Know with live, in-the-moment surveys. Real humans with verified multi-variate data (we don’t do quick and dirty!), and stunning data visualisations, image galleries and interactive charts. Payment is pay-as-you-go and we’ve now simplified the pricing for you too. -
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Insight7
Insight7
Unlock customer insights, 10x faster with AI. Understand pain points, desires & behaviors in seconds. Prioritize the right problems using key signals. Save hours wasted analyzing data manually. Interviews, surveys, NPS. Supports docx, csv, pdf, mp3, and mp4. Our AI finds relevant patterns and insights in your data. We’ll email you a link to visualize and share your insights. Insight7 extracts insights, themes, and sentiment. Visualize and share insights. Identify pain points, desires, and behaviors 10x faster. Visualize opportunities and priorities in seconds. Save time and money spent on research and development. Get instant answers to questions like “what features do I need to prioritize?” Analyze up to 50 documents in one click. Discover top user experience complaints instantly. Leverage insights to prioritize usability improvements. Identify opportunities to improve user experience in one click.Starting Price: $19 per month -
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Olvy
Olvy
Stay on top of user feedback, and changelogs, and close the loop 1:1 with your users. Analyse, understand, (and even follow up) on user problems. Align everyone on the plan of action. Improve feature awareness and adoption with an announcements hub. Analyze and identify patterns using our AI. always build the right thing. Send 1:1 messages to your users whenever you ship something they asked for. Convert your insights into tasks for your team. Bring your important announcements directly in-app. Personalize to match your UI, no code is required. Make it easy for your users to browse your past feature updates at their leisure by hosting them on a dedicated site. Improve feature adoption, build a shipping cadence, build trust and credibility, and a lot more. Olvy was built from the ground up by an experienced team with security, privacy, and compliance prioritized from day one. Our system is designed to keep your and your users' data secure.Starting Price: $24 per month -
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DataMilk
DataMilk
Our AI processes every attention signal from users to understand their needs at the moment and deliver the most relevant content, making your website more human. With rigorous AB testing, DataMilk discovers the UX features that improve the experience and metrics for eCommerce. Then we build them, so you don’t have to. Our AI algorithms use 10X more data than traditional optimization solutions to follow each click, scroll, and view and know exactly where customers are focused in real-time, so no sale opportunity is ever missed. After a quick integration, all your work is done. We maintain the infrastructure and our AI continues to learn and improve your site over time. DataMilk comes with a dashboard where you can track your key performance indicators on graphs compatible for comparing with Google Analytics results.Starting Price: $7.70 per 1,000 sessions -
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Helpfull
Helpfull
Helpfull is a real-time feedback platform that allows you to get instant feedback from 1000's of people in minutes. By creating a survey on Helpfull, you can compare two logos, brand names, Amazon store images, book covers, videos, product designs, graphic designs, ad copy & more! Helpfull has a pool of thousands of US-based people who are ready to give you feedback within minutes. You can pick specific demographics ensuring you get feedback from your organization's target audience. When you create your survey on Helpfull, you will receive fast and informative feedback from real people. Create an account for free and run your first survey right now. Try Helpfull today to see why so many Business Owners, Amazon sellers, Graphic designers, E-commerce companies, Authors, Content creators, Marketers, & Researchers use the feedback to make better decisions. -
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UserReport
AudienceProject
UserReport is based on two simple widgets – a survey and a feedback widget. Running as an integrated part of your website or app, it enables you to have direct interaction with your users and learn who your users are, what they are looking for – and how they think you can improve. Installing the survey is quick and simple. Create an account, add your website and put the code snippet on your website – then sit back and watch results tick in! NPS tells you how much users like you and what they think you can do better. With UserReport your NPS can also be broken down on demographics! There’s no limit to what UserReport can tell you about your users. How old they are, if they have children – if they like dogs or cats. Ask away! Google Analytics tells you what users are doing on your website. UserReport tells you who they are and what they want. Join the two for valuable user insights! -
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Sprig
Sprig
Go beyond analytics and elevate your product with user insights, delivered fast. Capture insights from specific user cohorts based on their characteristics and the actions they take in your product. Leverage the full Sprig platform to learn from your users across every stage of product development. Record clips of your user sessions alongside their in-product feedback. Surface and solve pain points in your core flows before they become problems. Learn what your power users love, hate, and want to see next in your product. Identify user behavior patterns that lead to churn and learn how to reduce them.Starting Price: $175 per month -
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Helio
ZURB
A survey platform for asking design, product, and marketing questions. We provide qualitative and quantitative answers from our audience or your customers. Our behaviors are what makes us human. Use our advanced behavior filters to reach a unique audience in minutes and get a clear understanding of the product your customers experience. Select device types for your surveys and tests. Ensure audiences worldwide or down the street interact with your content in the correct format. Flexibility for any media type, or stage in your process. Get reactions to copy, screens, images, or videos wherever you are in your production cycle. Our intuitive test-creation process empowers teams to get answers quickly. Optimize your testing approach, customize the flow, and collect more feedback than ever before. Share ideas with your customers and ask them to relate to the experience of your site, product, or service. -
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Informizely
Informizely
Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.Starting Price: $59 per month -
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Lightster
Lightster
User Testing & Interviews made easy. Send surveys or schedule conversations with your target audience and get crucial data to support your decisions today. Instantly find and connect with your target audience using over 100+ criteria and your own screening questions on Lightster. If they're not on Lightster, we'll recruit them for you for free. Use Lightster for: * Customer discovery/interviews * Surveys * User testing Features: * Live conversations - schedule moderated sessions with your target audience right on Lightster * Surveys - send surveys to users on the platform and get instant insight without breaking the bank * Recorded sessions - sessions come with screen-sharing, recording, and transcriptions built-in * Double-screening - ability to view detailed profiles before selecting for participation * Web & mobile - Lightster works on both web or mobile, giving you maximum convenience * All-inclusive pricing starting at $12.50 per sessionStarting Price: $50/month -
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Fynzo Feedback
Fynzo Feedback
Fynzo’s dynamic business management software will transform the way you work and will help you provide an exceptional customer service experience. Let's introduce our easy-to-use software tools that helps you optimize your workflow efficiently. Fynzo online survey tools will helps you derive powerful insights by creating and sending out personalized online surveys to your target audience. With Fynzo’s ready-made templates, easy availability, and collaboration options survey creation and distribution will become easier than ever before! Create, share and analyze survey results on multiple platforms anytime, from anywhere. Collect responses with Fynzo’s user-friendly offline data collection feature and view them in real time. Distribute your online surveys with your target audience. Embed them on websites, share them on social media profiles, send email or SMS invitations or simply reach out to them via QR codes.Starting Price: $10.00/month/user -
41
Sift
Sift
Find and keep product market fit. Sift helps you get feedback on all your features, ideas, and unsolved customer problems – right inside your product. Targeted feedback at scale. Segment your customers and trigger in-app feedback based on who they are and what they're doing. Get a complete picture of your users and their journeys through your product. See how customers use your product and the feedback they give along the way. Sift is invite-only right now. Sign up to be invited. Learn what features users actually need – and how happy they are – across your entire product. We’ll identify the biggest opportunities – from planned features to uncovered problems – and turn your customer’s priorities into your priorities. Ask for feedback inside your product. Just define triggers and we'll ask questions right in your app – in context. Make it measurable.Starting Price: $30 per user per month -
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UserLeap
UserLeap
Hit your signup onboarding, signup, and product retention goals with real-time survey insights. UserLeap is a microsurvey platform that continuously identifies opportunities to build better product experiences. Gain clarity into customer needs and grow faster. UserLeap powers the world’s leading companies with real-time survey insights. Make customer-informed decisions at every step of the feature development lifecycle. From preparing your product roadmap to each deploy, learn as fast as you iterate and move forward with confidence. Surface insights across the customer journey to keep pace with product development and provide real-time insights for your entire organization. You've sparked users' interest, now show them what your product can do. Remove obstacles and show value quickly to successfully onboard more users. Give visitors confidence and motivate them to sign up from your marketing site or homepage. Your customer experience is only just beginning. -
43
Great Question
Great Question
Designers, researchers, product managers, and marketers use Great Question to build panels, schedule interviews, send incentives and share insights. Build a panel of engaged customers so you can quickly get answers to your great question. Import, invite, and filter to find your perfect match. Easily integrate or use our research calendar to schedule interviews. Launch surveys and prototype tests in minutes rather than hours. Turn interviews and survey results into consumable reports with tags, clips, highlights, and results. Share insights for anyone to view. Talking to your customers to truly understand them, and get feedback on what you're creating is the basic building block of building something truly great. Most companies today aren't set up with the systems and processes to make customer research a part of their decision-making processes. We're a small but mighty team of experienced product managers, designers, engineers, and entrepreneurs.Starting Price: $49 per month -
44
FeedBaxley
FeedBaxley
We're four friends working on FeedBaxley to help businesses learn from their customers instead of flying blind. Meet FeedBaxley, start gathering feedback from your users in seconds. Add one line of code and instantly gather useful data. One line of code adds a dynamic form to start gathering valuable user research within your app. Product teams make better decisions with user research. No coding knowledge is needed to edit your surveys to match your brand. View feedback immediately within your Slack workspace. Integrating FeedBaxley is just a matter of clicking a button. Install from the Integrations page after signing up. The first thing you'll want to do after signing up is to create a new widget. One of the coolest things you can configure about your widget is the "display type". By default, it's a link. But you can also choose to display it as a "Tab", which means it'll stick to the side of the page and look like, well, a tab.Starting Price: $19 per month -
45
HappyOrNot
HappyOrNot
The genuine feedback collected with our Smileys helps you improve customer experience and drive growth, efficiency and profit. Happy customers buy more! Capture emotions here and now. Improving customer experience is a continuous cycle of gathering high quantities of reliable feedback and taking action. Transform your business with real-time customer insights. If you’d like to learn more about our Smiley feedback solution and how it can work for your specific business needs, we’re here to help. HappyOrNot enhances your customer experience, uncovers issues and presents ways to fix them. Let the feedback flow in and share it across the organization and inspire service excellence. It’s one of those things that simply work. Our Success Services give you the tools and best practices to transform your organization. A successful analytics tool is fun to use and provides accurate predictions and real-time insights. -
46
Remesh
Remesh
Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Mitigate risk and make better decisions by gaining fast, actionable insights and reducing bias while incorporating the customer voice throughout the innovation process, empowering you to make research-driven decisions three times faster. Save resources by democratizing insights in live, flexible conversations with up to 1,000 people at the same time, rather than doing follow-up surveys and focus groups. Reduce time by more than 50+ hours of work, so you can focus efforts on storytelling and crafting a narrative from data. Customers across many industries use Remesh to better understand their audience, enabling them to make better products, companies, and governments. -
47
Easyrewardz Collecta
Easyrewardz
Capture, analyze and action Voice of Customer. Establish real customer connect and run a customer-driven business with Easyrewardz Collecta. Hear what your customers have to say about your brand and know what it takes create memorable experiences. 1. Capture VoC real-time Every customer experience is an opportunity to elevate your brand experience! Deliver the best by taking their feedback through our multi-channel ready-to-go templates of survey, feedback, polls and product/ service review. 2. Capture context by asking right questions Understand how your customers view your brand by asking them relevant questions. Customize questions as per customer journey or segments and provide rewards for sharing feedback. Create dynamic questionnaires basis customer segment and customer affinity. 3. Gain actionable customer insights Analyze your customers’ feedback through real-time dashboard, detailed reports with actionable take-aways to take your brand experience a notch above. -
48
Squeaky
Squeaky
Squeaky's future-proof analytics suite lets you capture up to 60% more data than legacy tools by putting customer privacy first. Use context-rich customer data and insights to make better decisions for your business. Analyze and segment your traffic to learn why visitors are converting and how you can help more to succeed. Provide faster, more effective customer support by seeing and hearing your customers' problems first-hand. Squeaky puts data at the heart of how you understand and improve your customer experience. There's no need to sift through hours of recording data, our advanced filtering helps you segment and surface only the most relevant customer recordings. Monitor performance and make informed decisions about your site, using precise and meaningful data. Capture round-the-clock NPS® and sentiment survey data and know your customers are being heard. Use heatmap data to provide the right content and the most effective interfaces for your users.Starting Price: $50 per month -
49
NEXT
NEXT
AI-powered product discovery platform that turns customer interactions into product insights. Never make decisions on assumptions again, just ask NEXT AI for insights. AI will generate responses and back them with customer clips — enabling you to make decisions with confidence. AI will spot, highlight, summarize, and clip key moments. Say goodbye to busywork, NEXT AI can generate user stories, bug reports, ideation briefs, and infinitely more from your customer insights. Stitch together key moments of customer interactions into convincing stories for your team and stakeholders. Never make decisions on assumptions again, just ask NEXT AI for insights and it will generate responses and back them with customer clips — enabling you to make decisions with confidence.Starting Price: $119 per month -
50
User Evaluation
User Evaluation
User Evaluation is an AI-driven platform that acts as an innovative solution for customer understanding. It’s designed to help businesses uncover valuable user insights with various AI tools. The automated process of data analysis can extract key information from customer conversations and turn them into AI reports with visual graphics. It also features an intelligent AI chat that aids in data understanding and brainstorming ideas. Never lose track of your findings with AI tags and notes!Starting Price: $39 per month