Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue.
With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.
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GetWhy
GetWhy is a generative AI-powered end-to-end consumer insights platform that converts research questions into actionable qualitative findings, captured via video interviews, and delivers them at agency-level quality in a matter of hours rather than weeks. Beginning with a simple prompt, GetWhy’s AI agent designs and launches studies, recruits participants from its global panel, conducts think-aloud interviews, transcribes responses, analyzes sentiment, and synthesizes key insights. The system draws from a knowledge base of over 250,000 qualitative sessions to surface quotes, patterns, and themes with speed and depth. The platform enables teams to move fast, empathize deeply, and execute with precision across research, concept development, messaging, and customer experience initiatives, turning the “why” behind consumer behavior into repeatable, scalable decisions.
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Collectif
Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze?
support tickets,
feedback,
interviews,
sales calls,
reviews,
deal reasons,
churns reasons.
How does it work?
Connect the tools used across your company or upload interviews.
Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4.
Quickly discover issues and opportunities, or even easier — ask your data questions!
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Evermuse
THE WHAT:
Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster.
THE WHY:
- Product roadmapping is slow, incomplete, and subjective.
- Sales & CS conversations tend to be a black box for your Product team.
- Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team.
THE HOW:
Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders.
Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency.
Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts.
Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.
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