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About

Clientpulse automatically ingests and analyzes user feedback from app reviews, support tickets, and survey responses to reveal why users churn, struggle, or love your product, using state‑of‑the‑art LLM clustering to identify and count the most frequent topics rather than generic summaries. It visualizes these trends in an interactive Voice of Customer dashboard where clicking on any chart drills down to the original conversations behind each insight. An adaptive taxonomy continually updates as new themes emerge, ensuring your team always works with current, relevant categories without manual tagging. Integrated sentiment analysis uncovers negative sentiments that may not surface in metrics like NPS or CSAT, helping you proactively address issues and drive positive word‑of‑mouth.

About

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days. What types of data does Collectif analyze? support tickets, feedback, interviews, sales calls, reviews, deal reasons, churns reasons. How does it work? Connect the tools used across your company or upload interviews. Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4. Quickly discover issues and opportunities, or even easier — ask your data questions!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Product managers and customer experience teams in need of a solution to transform raw feedback into actionable insights to improve retention, prioritize product hypotheses and outpace competitors

Audience

Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

€399/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Clientpulse
United States
clientpulse.ai/

Company Information

Collectif
Poland
collectif.ai

Alternatives

Alternatives

Categories

User Research Supported

Categories

AI Tools Supported
User Research Supported

Integrations

Trustpilot Supported
Typeform Supported
Zendesk Supported
App Store Supported
Freshdesk Supported
Google Business Profile Not Supported
Google Play Supported
Google Sheets Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Supported
Microsoft Excel Supported
Segment Not Supported
Zapier Not Supported

Integrations

Trustpilot Supported
Typeform Supported
Zendesk Supported
App Store Not Supported
Freshdesk Not Supported
Google Business Profile Supported
Google Play Not Supported
Google Sheets Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Not Supported
Microsoft Excel Not Supported
Segment Supported
Zapier Supported
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