Audience

Businesses searching for a solution to improve customer retention and loyalty and increase return on experience

About Hoick CustomerMX

CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision. CustomerMX enables organizations to monitor, respond, and improve the main points along the customer journey. Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help improve customer retention and loyalty. Understand customer behaviors by market. Optimize customer share of wallet. Expand brand awareness and equity. Reduce business cost to serve.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Hoick
United Arab Emirates
www.hoick.io/customer-mx.html

Videos and Screen Captures

Hoick CustomerMX Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

Hoick CustomerMX Frequently Asked Questions

Q: What kinds of users and organization types does Hoick CustomerMX work with?
Hoick CustomerMX works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Hoick CustomerMX support in their product?
Hoick CustomerMX supports these languages: English.
Q: What kind of support options does Hoick CustomerMX offer?
Hoick CustomerMX offers support via 24/7 live support and online.
Q: What type of training does Hoick CustomerMX provide?
Hoick CustomerMX provides training in the form of documentation, live online, and videos.

Hoick CustomerMX Product Features

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported