Audience

Companies looking for a survey platform for customer feedback

About Informizely

Get to the “why” of your customers by surveying them in your website, web apps and emails. Informizely helps you to quickly get winning insights into your customer's motives. To improve your website, products, service and conversion rate. Capture the voice of your customers and uncover deep insights into your customers' experiences and motives. Obtain winning insights to create and improve great products and websites that your customers love and promote. Grow sales, increase conversions, optimize conversion funnels, build brand loyalty and improve retention. Show targeted slide-in and pop-up surveys on your website at exactly the right time. Embed a survey inline in your web page. It shows automatically when scrolled into view. Get deep insights using full page questionnaires, distributed by a public link. Embed NPS, CES, rating and choice questions directly in emails and web apps.

Pricing

Starting Price:
$59 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Informizely
Founded: 2014
Netherlands
www.informizely.com

Videos and Screen Captures

Informizely Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online

Informizely Frequently Asked Questions

Q: What kinds of users and organization types does Informizely work with?
Q: What languages does Informizely support in their product?
Q: What kind of support options does Informizely offer?
Q: What other applications or services does Informizely integrate with?
Q: What type of training does Informizely provide?
Q: Does Informizely offer a free trial?
Q: How much does Informizely cost?

Informizely Product Features

Customer Experience

Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Survey Management Supported
Text Analysis Supported
Action Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Trend Analysis Not Supported

Customer Feedback

Surveys Not Supported
Behavior Analytics Not Supported
Website Feedback Not Supported
Net Promoter Score (NPS) Not Supported
Bug Reports Not Supported
Screenshot / Screen Capture Not Supported
Visual Feedback Tools Not Supported
Live Chat Not Supported
Alerts / Notifications Not Supported
Video Feedback Not Supported
Community Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
User Testing Tools Not Supported
Negative Feedback Management Not Supported

Survey

Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported
Custom Survey URLs Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported

Informizely Additional Categories

Informizely Verified User Reviews

Write a Review
  • An Informizely User
    Online Marketing Specialist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great all-round survey tool"

    Posted 2023-06-12

    Pros: Excellent support.
    Very reasonable pricing plans compared to (often lesser) competitors.
    The survey builder offers all layout and display options you'll ever need, and then some.
    Very easy to use.
    I also like that they offer other channels besides website surveys, such as link and email, although I haven't had a chance to use this yet.

    Cons: In the three months that I have used Informizely I haven't encountered any cons.

    Overall: Top survey tool for in-moment micro surveys. Great targeting options, among which exit intent on mobile. Also very easy to set up on our WordPress site.

    Read More...
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