Audience
Customer Feedback Management solution that helps companies deliver a first-class customer experience by monitoring customer satisfaction in the moment of service
About SupporTrends
We use AI to understand and organize your customer feedback from support tickets, online reviews, call recordings, and even surveys, allowing you to see and understand your natural language data with unprecedented clarity. Your customers share mountains of qualitative feedback with you - via surveys, email, chat, phone calls, and more. They often discuss potential purchases, ask questions, or maybe even want to return a product. We use Machine Learning to understand what the natural language of Churn and Retention look like. Quickly identify the features, products, and feedback that correlate most highly with Customer Retention and Churn.
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Pricing
Starting Price:
$249 per month
Integrations
Company Information
SupporTrends
supportrends.com
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online