Best Customer Service Apps for Android - Page 5
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Compare the Top Customer Service Apps for Android as of November 2026 - Page 5
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1
Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
2
tawk.to
tawk.to
Message your customers, they'll love you for it. Monitor and chat with the visitors on your website, respond to support tickets and create a help center to empower customers to help themselves – all 100% Free. Because you need a free and easy way to communicate with your customers. Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time. With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions. Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact. Add a small javascript snippet to your site, it takes 30 seconds to get started. See which pages your visitors are on in real time, and what they are searching. -
3
Electric
Electric
Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote. We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes). Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered. -
4
Click2Magic
Tvisha Systems Pvt Ltd
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.Starting Price: $39/per seat/ month -
5
Worktual
Worktual
Worktual is an agentic AI platform that builds custom intelligence systems tailored to each business. It focuses on creating bespoke AI solutions rather than relying on generic, off-the-shelf tools. The platform combines customer data, workflows, and domain knowledge into a unified intelligence layer. Worktual helps organizations improve customer experience, streamline operations, and accelerate growth. Its AI systems continuously learn and adapt, delivering compounding value over time. The platform supports use cases across service, process automation, and revenue growth. With features like AI-native CRM, chatbots, and contact center tools, it enables end-to-end automation. Overall, Worktual transforms how businesses operate by embedding intelligent systems into their core processes.Starting Price: £7/month -
6
Zomato
Zomato
Get more out of your business, without losing focus on what is most important — delighting your customers. From managing your restaurant information directly from your phone to streamlining your operations, Zomato has got you covered. Put up banners, get additional exposure on collections you are featured in, and get access to a state-of-the-art management dashboard. Showcase your listing page anywhere on the web: highlight ratings and reviews, take table bookings, prompt user interaction, and much more. -
7
Front
Front
Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.Starting Price: $19.00/month/user -
8
Copper
Copper
Use Google Workspace? Then you should use Copper. Copper is the easy-to-use CRM that's designed for and recommended by Google. Want to be more organized and productive? Try it now.Starting Price: $9 per user per month -
9
TimeTap
TimeTap
TimeTap is an innovative web-based appointment scheduling software solution for small and medium sized businesses and independent professionals. This versatile platform acts like a shopping cart for services, thereby allowing users to book and manage their own appointments in order to eliminate missed calls and no-shows. TimeTap's mobile app also allows users to schedule client appointments and check daily availability, from anywhere at anytime. Key features include flexible calendars, email and text notifications, customizable reports, private service schedulers, exportable list views, and more.Starting Price: $24.95/month -
10
Paradiso LMS
Paradiso Solutions Corporation
Paradiso LMS is an AI-powered enterprise Learning Management System designed to help organizations create, deliver, manage, and scale learning experiences for employees, customers, partners, and extended enterprise audiences. Available as cloud-based SaaS and on-premise deployment, Paradiso offers a flexible, secure, and highly customizable learning platform. Trusted by organizations worldwide, Paradiso LMS helps businesses automate training workflows, personalize learning journeys, improve learner engagement, and measure training outcomes through AI capabilities, analytics, mobile learning, virtual classrooms, and enterprise integrations. Solutions We Provide: - Enterprise LMS & AI learning tools - Course authoring & custom content - 100,000+ course library - Virtual classrooms & blended learning - Mobile learning - eLearning commerce - Customer & partner training - Extended enterprise learning - White-label LMS & integrationsStarting Price: $6 per user per month -
11
WeChat
Tencent
Whether you want to send messages or share photos and videos, you can chat freely through WeChat. Wherever you go, you can immediately get in touch with the people you care about using WeChat. Search and add friends directly via WeChat ID or mobile number. Start chatting once your friend request has been accepted. On Moments, you can share your life's favorite experiences using photos or videos with your friends, and also see your friends' Moments at any time. Let's share on Moments! Get face-to-face with your friends and family instantly via WeChat. WeChat allows you make free video and voice calls no matter where you are with one friend or a group of friends. If you're unable to express your feelings in words, then send a sticker to make your chats more fun. Designed by talented artists around the globe, WeChat's Sticker Gallery offers users free downloads and sending of countless fun stickers. Come and select your favorite stickers to chat with your friends!Starting Price: Free -
12
VSight Remote
VSight
The leading industrial remote collaboration platform powered by Augmented Reality that allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance, commissioning, auditing, and training. Augmented Reality technology seamlessly allows remote teams to collaborate and share knowledge. VSight Remote is device agnostic and works with all mobile and desktop devices and smart glasses. Some of the key capabilities: - Annotation on live video streams - Collaboration on pdf manuals, and images - Visualization of 3D objects in a real work environment - Recording and archiving of sessions with all chat, shared documents, and user activity logs - Freeze live view and annotate on it Some of the benefits: - Eliminate unnecessary traveling and associated costs - Troubleshoot faster, reduce downtime and losses - Increase expert utilization rate - Build a knowledge base for training -
13
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
14
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions.Starting Price: $120.00/year/user -
15
Kapture CX
Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.Starting Price: $39/month/user -
16
Pure Chat
Pure Chat
Give all of our features a try for free for 30 days and share the right information, at the right time, in the moments that matter most for your customers. Use live chat software to have conversations with your website visitors and uncover additional details through real-time visitor analytics and contact history. Together, these complementary tools give you insights into traffic trends, user experience, marketing campaign effectiveness and more. You can also leverage this information to identify promising leads, then use the visitor alerts feature and trigger-based chat functionality to capitalize on your most qualified prospects, resulting in increased sales for your business. Use visitor analytics and contact history to have better conversations. Pure Chat is ideal for advanced sales and marketing teams who want to connect with their website visitors throughout the customer lifecycle by leveraging data and insights from chat conversations and user behaviors. -
17
Weave
Weave
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. -
18
Thryv
Thryv
The end-to-end client experience software for growing small businesses. Get the job, manage the job, get paid and get credit online with Thryv. Thryv is a secure, easy to use small business management platform that automates tasks and puts your customers at the center of your business. ThryvPay can help services businesses save thousands when you accept and process credit card and ACH payments. Take advantage of next day funding, automated recurring payments, client-side convenience fees, QuickBooks integration, automatically scheduled payments and more. Desktop, tablet, or app on the go, Thryv puts the complete business management and exceptional customer service at your fingertips. Thryv works with the digital tools you’re already using to run your small business, streamlining the way you work. -
19
N‑able N-sight RMM
N-able
N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere. -
20
Mindbody
Mindbody
Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.Starting Price: $79/month -
21
Viber
Viber Media
Communities on Viber bring people together — Take part in a conversation on any topic you’re passionate about. Our mission is to protect your privacy so that you never have to think twice about what you can or can't share when you're using Viber. Family meeting, group hangout, or yoga class—everything can happen on group chat, video, or voice calls. Take back what you didn't mean to send— from all members of the chat. Be part of public groups with people who share your same passions—from brands to influencers. Communities are the new social and the best way to bring people together. Think group chat, only with unlimited members, more admin control and new conversation features. Call any landline or mobile number in the world, even if they don't have Viber. Buy a Viber Out subscription and start calling! -
22
Appian
Appian
Appian, the digital transformation platform, enables teams to build powerful applications 10x faster. Combining the speed of low-code development with industry-leading process management, Appian helps organizations keep their digital transformation journey on the fast track. Appian features a low-code development infrastructure with drag-and-drop, declarative and visual development, consistent user experience across all devices, integrations, instant deployment, and more.Starting Price: $75.00/month/user -
23
KACE by Quest
Quest Software
KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.Starting Price: As low as $3/mo/device -
24
BlueCamroo
BlueCamroo Inc.
BlueCamroo is a SaaS Business Management Platform that combines many essential business services in a single, easily adoptable and affordable business solution. Designed specifically for SMB’s, it offers them the scope and whole-business approach of a larger enterprise level system, yet delivered in a much more manageable manner. This fully integrated approach makes work more efficient than a cluster of stitched together single-purpose applications, delivers better data security, is easier to learn, adopt, use, manage, and is less expensive. Our unique User-Role subscription model allows each user to be assigned a single or multiple user roles matched with features essential to fulfil their job requirements: • CRM • Sales & Marketing • Projects • Support It grows in unison with SMBs needs through gradual adoption into different business units, while progressively eliminating single-purpose applications. One application to manage the entire customer lifecycle.Starting Price: Free -
25
Canfigure
Canfigure
Canfigure Inc. is the developer of dynamic business software, designed to flex with your business needs. The modular approach of Canfigure is designed to provide solutions that scale for any business size or industry and includes customization capability unlike other competitors. We believe in keeping it simple with easily self-deployable, cost effective, standalone tools allowing you to scale up through a library of well designed modules, growing your number of assets and expanding your user base at a pace that suits you. With out of the box support for all types of assets, Canfigure can be customized to hold information for any type of asset including IT Systems, inventory, facilities, transportation and more. The database schema can be extended via the admin functions with no technical knowledge required. Asset information can include financial data and be used to track important dates such as maintenance history, and linked directly to supporting contract documents.Starting Price: $2000 per year -
26
Ubindi
Ubindi
Simple admin tools for teachers & studios of yoga, fitness, dance, music, arts & crafts, cooking, language conversation... let Ubindi handle admin while you focus on teaching. Made for non-techie people! Real or virtual classes: create a schedule with in-person or online classes. Ubindi works with Zoom or anything. On demand videos: add as many recordings as you like! Online bookings: take registrations (make payment required or optional, or donation based) Passes and memberships: easy peazy, Ubindi tracks everyone's credits. Student management: keep an organized student list, group students with tags and keep notes on individuals Waivers: present your policy to first timers (optional) Emailing: send out relevant & personalized emails to the right people at the right time. No fancy newsletter software! Insights: understand at a glance how your business is going...see your most loyal students, recent no shows, and get simple revenue and attendance statsStarting Price: Free -
27
Getscreen.me
Getscreen.me
Getscreen.me cloud software allows you to connect to your desktop remotely via a direct link from your browser. If you need fast connect to the user's computer and help him solve a problem - use the quick support function. If you need to connect frequently, set up a permanent access. You can call a customer or ask a question in the chat window during a session - this saves time. And if you have a large company - create teams and work together under one account! Getscreen.me is absolutely safe. All transmitted data is encrypted by default with 128-bit AES algorithm inside WebRTC and SSL protocols. Integration with popular platforms like Google Chrome Extension, Telegram and Jira Service Desk, as well as with HTTP API.Starting Price: $5 -
28
HappyFox
HappyFox
HappyFox is a cloud-based Customer Support management software, designed to give any size operation the edge they need to increase customer satisfaction. With a highly customizable platform, mobile-ready interface, and multilingual capabilities, HappyFox offers users the ability to integrate with favorite 3rd-party apps seamlessly. Now that is what a 'best-of-breed' software looks like.Starting Price: $9/agent/month -
29
MasterControl
MasterControl
Bringing breakthrough products to market in highly regulated industries can feel like an endless series of trade-offs. MasterControl's software simplifies GxP workflows so you never have to sacrifice quality for cost or innovation for regulation. Complete and connected meets fast and flexible. From quality event management to document control and integrated training - MasterControl Quality Excellence transforms your quality data and processes into a competitive advantage. Modernizing your manufacturing operations starts with modern software. From work orders to work instructions and production records (EBR or eDHR) to logbooks, MasterControl Manufacturing Excellence is the simplest way to digitalize manufacturing.Starting Price: $25,000 / 1st year -
30
SpinOffice CRM
Mulberry Garden
With SpinOffice, you create a central spot for your mail, business contacts, appointments, tasks, projects, folders, documents, files and notes. Best of all, you share all information in the database with your colleagues, which makes SpinOffice the ultimate team application for any small to medium sized business. Customer management A central database for your business relations, email management, appointments, tasks, notes and conversation reports, projects, files, documents and files. Communication Use templates (mail & documents) for optimal communication, segment relationships (contacts types & tags) and build your own personalized CRM database. Collaboration Save time and increase productivity within your organization by sharing information and collaborating as a team. Discover how your business can grow with SpinOffice CRM! Sign up and get started with the free version. Upgrade to Pro for € 27,50 per month per user to get unlimited data storage and more features.Starting Price: $27.50/month/user
