Audience

Life science companies

About MasterControl

Bringing breakthrough products to market in highly regulated industries can feel like an endless series of trade-offs. MasterControl's software simplifies GxP workflows so you never have to sacrifice quality for cost or innovation for regulation.

Complete and connected meets fast and flexible. From quality event management to document control and integrated training - MasterControl Quality Excellence transforms your quality data and processes into a competitive advantage.

Modernizing your manufacturing operations starts with modern software. From work orders to work instructions and production records (EBR or eDHR) to logbooks, MasterControl Manufacturing Excellence is the simplest way to digitalize manufacturing.

Pricing

Starting Price:
$25,000 / 1st year
Pricing Details:
25k for first year with a 5 license minimum

Integrations

API:
Yes, MasterControl offers API access

Ratings/Reviews - 2 User Reviews

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Company Information

MasterControl
Founded: 1994
United States
www.mastercontrol.com

Videos and Screen Captures

MasterControl - Home

MasterControl - Home

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

MasterControl Frequently Asked Questions

Q: What kinds of users and organization types does MasterControl work with?
Q: What languages does MasterControl support in their product?
Q: What kind of support options does MasterControl offer?
Q: What other applications or services does MasterControl integrate with?
Q: Does MasterControl have an API?
Q: Does MasterControl have a mobile app?
Q: What type of training does MasterControl provide?
Q: How much does MasterControl cost?
Q: What pricing for support is available for MasterControl?
Q: What pricing for training is available for MasterControl?

MasterControl Product Features

CAPA

Audit Management Supported
CAPA Planning Supported
Change Management Supported
Complaint Management Supported
Incident Management Supported
Nonconformance Tracking Supported
Quality Control Supported
Risk Management Supported
Training Management Supported
Root Cause Analysis Not Supported

Change Management

Approval Workflow Supported
Audit Trail Supported
Change Planning Supported
Compliance Management Supported
Release Management Supported
Task Management Supported
Training Management Supported
Automated Notifications Not Supported
Change Calendar Not Supported
Prioritization Not Supported
Tracking & Reporting Not Supported

Complaint Management

Complaint Classification Supported
Corrective Actions (CAPA) Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Case Management Not Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Compliance

Archiving & Retention Supported
Audit Management Supported
Compliance Tracking Supported
Environmental Compliance Supported
FDA Compliance Supported
HIPAA Compliance Supported
ISO Compliance Supported
Risk Management Supported
Version Control Supported
Workflow / Process Automation Supported
Artificial Intelligence (AI) Not Supported
Controls Testing Not Supported
Incident Management Not Supported
OSHA Compliance Not Supported
Sarbanes-Oxley Compliance Not Supported
Surveys & Feedback Not Supported

Document Control

Archiving & Retention Supported
Automated Routing Supported
Change Management Supported
Compliance Management Supported
Electronic Signature Supported
Escalation Management Supported
Periodic Review Supported
Version Control Supported

Document Management

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Conversion Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Supported
Full Text Search Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported
Document Capture Not Supported

Document Version Control

Access Controls/Permissions Supported
Approval Process Control Supported
Archiving & Retention Supported
Audit Trail Supported
Commenting / Notes Supported
Document Check-in / Check-out Supported
For Engineering Documents Supported
Revision History Supported
Version Comparison Supported
Version Rollback Supported

EHS Management

Environmental Risk Assessment Not Supported
Occupational Health Management Not Supported
Safety Risk Assessment Not Supported
Waste Management Not Supported
Training Management Not Supported
Forms Management Not Supported
Injury Reporting Not Supported
OSHA Recordkeeping Not Supported
Corrective / Preventive Actions Not Supported
Environmental Management Not Supported
Incident Management Not Supported
Audit Management Not Supported
Inspection Management Not Supported
Industrial Safety Management Not Supported
MSDS Not Supported

Manufacturing Execution

Forecasting Not Supported
Traceability Not Supported
Supplier Management Not Supported
Quote Management Not Supported
Resource Management Not Supported
Supply Chain Management Not Supported
Document Management Not Supported
Quality Control Not Supported

Quality Management

Audit Management Supported
Complaint Management Supported
Compliance Management Supported
Corrective and Preventive Actions (CAPA) Supported
Defect Tracking Supported
Document Control Supported
Equipment Management Supported
ISO Standards Management Supported
Maintenance Management Supported
Risk Management Supported
Supplier Quality Control Supported
Training Management Supported

Risk Management

Alerts/Notifications Supported
Auditing Supported
Business Process Control Supported
Compliance Management Supported
Corrective Actions (CAPA) Supported
Dashboard Supported
Internal Controls Management Supported
Mobile Access Supported
Operational Risk Management Supported
Predictive Analytics Supported
Response Management Supported
Risk Assessment Supported
Exceptions Management Not Supported
IT Risk Management Not Supported
Legal Risk Management Not Supported
Reputation Risk Management Not Supported

SPC

Corrective Actions (CAPA) Supported
Regulatory Compliance Supported
Data Entry Not Supported
Data Linking Not Supported
Data Management Not Supported
Excel Loader Not Supported
Job Management Not Supported
OPC Data Collection Not Supported
Performance Metrics Not Supported
Point-of-Production Analysis Not Supported
Real Time Data Collection Not Supported

Safety Management

Safety Risk Assessment Not Supported
Training Management Not Supported
Inspection Management Not Supported
OSHA Recordkeeping Not Supported
Injury Reporting Not Supported
Corrective / Preventive Actions Not Supported
Incident Management Not Supported
Audit Management Not Supported

Work Instructions

Version Control Supported
Branding & Style Sheets Not Supported
Content Management System Not Supported
Drag and Drop Not Supported
Dynamic Tags Not Supported
Employee Feedback Not Supported
Guide Approval Workflows Not Supported
Media Editor Not Supported
Multi-Brand Publishing Not Supported
Rich Text Editor Not Supported
SSO (SAML) Not Supported
Translations Not Supported
User Management Not Supported

MasterControl Additional Categories

MasterControl Verified User Reviews

Write a Review
  • A MasterControl User
    Marketer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Master control: The quality excellent platform."

    Posted 2020-07-22

    Pros: Documents,training and quality all link up together.
    Has the ability to create custom web forms to meet the specific needs of the company.
    It enables business process workflow.

    Cons: Such function is good but simple searches can turn up too many unnecessary results.

    Overall: It is a great system that has allowed us to ensure that all the team members are up to date with the newest revisions of documents.

    Read More...
  • A MasterControl User
    Engineer
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A saviour for those in the unforgivingly regulated businesses"

    Posted 2020-06-10

    Pros: - The best feature is definitely the fact that this is a web based tool that stores everything in the cloud and has no system dependency.

    Cons: The UI can definitely be further simplified to remove unnecessary buttons that might confuse the uninitiated. Currently, it's also a bit difficult to get help information from the UI.

    Overall: MasterControl quality excellence made it much simpler for us to get through the highly strict and unforgiving compliance measures in the life sciences industry.

    Read More...
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