Audience

Mindbody is designed for business owners in the fitness, wellness, and beauty sectors looking for a comprehensive platform to manage appointments, payments, and client engagement while enhancing operational efficiency

About Mindbody

Mindbody is a comprehensive software platform designed to help businesses in the fitness, wellness, and beauty industries streamline their operations. The platform offers tools for scheduling, point-of-sale management, marketing automation, and client engagement, making it easier for businesses to manage appointments, memberships, and payments. Mindbody also provides an app for users to discover local services, book appointments, and manage their wellness experiences. With scalable solutions and robust analytics, Mindbody helps businesses grow while enhancing customer satisfaction and engagement.

Pricing

Starting Price:
$79/month

Integrations

Ratings/Reviews - 5 User Reviews

Overall 3.4 / 5
ease 3.4 / 5
features 3.4 / 5
design 3.0 / 5
support 3.0 / 5

Company Information

Mindbody
Founded: 2000
United States
www.mindbodyonline.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Mindbody Frequently Asked Questions

Q: What kinds of users and organization types does Mindbody work with?
Mindbody works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Mindbody support in their product?
Mindbody supports these languages: English.
Q: What kind of support options does Mindbody offer?
Mindbody offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Mindbody integrate with?
Mindbody integrates with: ActiveCampaign, APIANT, AskNicely, Aspireship, Birdeye, fileAI, BookingBee, BrandBot, Causal, Cohesion, Constant Contact, Cyclr, DailyStory, Boomi, Easyflow, Exercise.com, Ezidebit, Facebook, Fit Pro Tracker, True Lark, Google Analytics, Google Calendar, HqO Workplace Experience Platform, Kixie PowerCall & SMS, and KonnectzIT and more.
Q: Does Mindbody have a mobile app?
Yes, Mindbody has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Mindbody provide?
Mindbody provides training in the form of documentation, live online, and in person.
Q: How much does Mindbody cost?
Pricing for Mindbody starts at $79/month.

Mindbody Product Features

Appointment Scheduling

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported
Group Scheduling Not Supported

Business Management

Billing & Invoicing Supported
Employee Management Supported
Inventory Management Supported
Marketing Management Supported
Point of Sale (POS) Supported
Time & Expense Tracking Supported
CRM Not Supported
Financial Management Not Supported
Order Management Not Supported
Project Management Not Supported
Purchasing Not Supported
Scheduling Not Supported
Training Management Not Supported
Vendor Management Not Supported

Club Management

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported
Member Portal Not Supported

Dance Studio

Attendance Management Supported
Billing & Invoicing Supported
Class Management Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Supported
Recital Management Supported
Scheduling Supported
Student Management Supported
Competition Management Not Supported

Fitness

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Supported
Class Management Supported
Contract Management Supported
Employee Management Supported
Event Management Supported
Inventory Management Supported
Marketing Management Supported
Membership Management Supported
Point of Sale (POS) Supported
Reservations Management Not Supported

Gym Management

Attendance Tracking Not Supported
Billing & Invoicing Not Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Client Portal Not Supported
Email Campaign Management Not Supported
Employee Scheduling Not Supported
Membership Management Not Supported
Online Booking Not Supported
Payment Processing Not Supported
Waiver Management Not Supported

Martial Arts

Attendance Management Supported
Class Management Supported
Online Registration Supported
Scheduling Supported
Student Management Supported
Event Management Not Supported
Rank Management Not Supported

Massage Therapy

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Supported
SOAP Notes Supported
Practice Management Not Supported

Membership Management

Automatic Renewals Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Portal Supported
Payment Processing Supported
Website Management Supported
Application Management Not Supported
Committee Management Not Supported
Member Directory Not Supported
Member Types Not Supported
Membership Database Not Supported
Nonprofit Membership Not Supported

Personal Trainer

Appointment Scheduling Supported
Attendance Tracking Supported
Billing & Invoicing Supported
Client Management Supported
Commission Management Supported
Fitness Assessments Supported
Online Store Supported
Payment Processing Supported
eCommerce Supported
Assessments Not Supported
Certification Tracking Not Supported
Exercise Library Not Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Wellness Plans Not Supported

Pilates Studio

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Supported
Member Management Supported
Online Payments Supported
Point of Sale (POS) Supported
Staff Management Supported

Reservations

Activities Booking Supported
Booking Notes Supported
Customer Support Supported
Group Reservations Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
CRM Not Supported
Guest Management Not Supported
Third Party Booking Not Supported

Salon

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Scheduling

Alerts/Notifications Supported
Appointment Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported
Automated Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported

Spa

Appointment Management Supported
Client Management Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Supported
Point of Sale (POS) Supported

Yoga Studio

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Supported
Online Payments Supported
Staff Management Supported

Mindbody Verified User Reviews

Write a Review
  • Donald W.
    Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 2 out of 5 stars
    Probability You Would Recommend? 4 out of 10

    "Mindbody Fitness System"

    4 out of 5 stars Posted 2022-05-30

    Pros: Mindbody has some really great features. You can track attendance, connect to external apps for booking, track revenue, link to emails, marketing and other campaigns. These are all great features. Setting pricing is seamless and allowing for clients to book in and sign up for memberships using that pricing is also seamless.

    Cons: Because the system is built for so many styles of fitness businesses it offers too many options. The system can be heavy for a small fitness studio. It would be better if the system came pre setup with ideal functionality for your studio.

    Overall: Mindbody is a powerful program. I would like to say that it has helped make our business easier to grow but I can't make this conclusion at this stage. In an overgrowing world of tech sometimes it feels like it would be easier to take get a physical form signed at the counter and tap the credit card to enter the studio

    Read More...
  • A MINDBODY User
    Personal Trainer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 3 out of 5 stars
    Pricing 2 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 5 out of 10

    "Works pretty well but could be better"

    4 out of 5 stars Posted 2021-10-18

    Pros: I wish the app had way more features. Most functions are only accessible through a desktop computer, which is fairly impractical.

    Cons: I wish the app was more similar to the desktop site, and had more features.

    Overall: I've used it to track classes and communicate with clients. It's ok, but has occasional random glitches, and most stuff needs to be done through the website instead of the app (which isn't practical).

    Read More...
  • A MINDBODY User
    CSO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 3 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "Easy to use software"

    4 out of 5 stars Posted 2021-08-02

    Pros: Can be used for daily business in the fitness industry. Available in both desktop web and app so that we can have multiple admin accesses.

    Cons: Not easy to reset password, can have bugs at times.

    Overall: Satisfied with this software as it is not too expensive for a medium sized business. Features are relevant for my industry.

    Read More...
  • Shruti K.
    SMM Manager
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Perfect Business Management Software"

    4 out of 5 stars Posted 2020-07-20

    Pros: MINDBODY is a business management software. Online scheduling and booking options are available. Advanced reporting system. Track our sales and progress. Easily accessible. Easy to navigate and understand. Amazing customer support. Seamless to take payments and schedule employees. Pretty well integration.

    Cons: Pretty good software. Easy to setup. No dislikes till now.

    Overall: Perfect software for small businesses. Easy to use. Nicely designed. Great user interface. Secure and reliable app. Video instructions are available which helps a lot like how to create employee login and logout details. Everything at one place.

    Read More...
  • Chet N.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 1 out of 5 stars
    Ease 1 out of 5 stars
    Features 1 out of 5 stars
    Pricing 1 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Hate this software"

    1 out of 5 stars Posted 2020-04-22

    Pros: Such a waste of software resources. It's very outdated and is hard to use and set up no matter your business.

    Cons: I dislike this software because it's so cookie cutter.

    Overall: Overall, don't waste your time or money on this software. Go find something else more reliable for your business.

    Read More...
    1 user found this review helpful.
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