Ringover Teleware

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Ringover:

About

ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!
Teleware:

About

Cloud Contact Center is designed for businesses looking to increase call handling capacity, including meeting spikes in call volume such as increased seasonal demand or crisis management. Fast to deploy, easy to add/remove users, and inexpensive compared to on-premise based solutions, our enterprise-grade cloud contact centre is perfect for businesses looking for added flexibility and control in their telephony infrastructure. This is one of the few contact centers that gives users full access through the native Microsoft Teams interface. Cloud Contact Centre from Teleware provides users with an enhanced experience every day.
Ringover:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Teleware:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ringover:

Audience

SMEs, remote workers, call centers, sales and support teams
Teleware:

Audience

Organizations that need a contact center solution
Ringover:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Teleware:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Ringover:

API

Offers API Not Supported
Teleware:

API

Offers API Not Supported
Ringover:

Screenshots and Videos

Teleware:

Screenshots and Videos

Ringover:

Pricing

$44.00/month/user
Free Version Not Supported
Free Trial Supported
Teleware:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ringover:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Teleware:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ringover:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Teleware:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Ringover:

Company Information

Ringover
Founded: 2005
France
www.ringover.com
Teleware:

Company Information

Teleware
United Kingdom
www.teleware.com
Ringover:

Alternatives

Aircall

Aircall

4.3 out of 5 stars
Teleware:

Alternatives

Ringover:
CloudTalk

CloudTalk

4.7 out of 5 stars
Teleware:
Ringover:
Teleware:
RapportCMS

RapportCMS

Unity4
Ringover:
VirtualPBX

VirtualPBX

4.7 out of 5 stars
Teleware:
Smartz Solutions

Smartz Solutions

5.0 out of 5 stars
Ringover:
Teleware:
Ringover:

Categories

AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Cloud PBX Supported
IVR Supported
Productivity Supported
Sales Supported
Sales Dialers Supported
Softphone Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported
Teleware:

Categories

Call Center Supported
Call Recording Supported
Ringover:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
Teleware:

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported
Ringover:

Integrations

5X Supported
Aqore Supported
BoldDesk Supported
Brik Pro Supported
CoRecruit Supported
Crelate Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Service Hub Supported
La Growth Machine Supported
Leexi Supported
Modjo Supported
Noota Supported
Outdoo AI Supported
Praiz Supported
Raisetalk Supported
Salesforce Supported
Workers by Delos Supported
ZELIQ Supported
Teleware:

Integrations

5X Not Supported
Aqore Not Supported
BoldDesk Not Supported
Brik Pro Not Supported
CoRecruit Not Supported
Crelate Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Service Hub Not Supported
La Growth Machine Not Supported
Leexi Not Supported
Modjo Not Supported
Noota Not Supported
Outdoo AI Not Supported
Praiz Not Supported
Raisetalk Not Supported
Salesforce Not Supported
Workers by Delos Not Supported
ZELIQ Not Supported
Ringover:
Claim Ringover and update features and information
Claim Ringover and update features and information
Teleware:
Claim Teleware and update features and information
Claim Teleware and update features and information