allGood

allGood

allGood Technologies
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About

Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.

About

allGood is an AI-powered marketing automation platform for B2B marketing operations and demand generation teams. It works with a company's existing marketing automation and CRM tools to support campaign execution, lead data operations, and sales handoffs. Users can ask it to build marketing campaigns from briefs, clean and enrich lead lists, match leads to accounts, score and route inbound leads, and manage replies to campaign inboxes, including identifying sales inquiries, out-of-office messages, and other response types. Routing decisions include context and an explanation, while relevant record updates can be synced to connected systems. Campaign capabilities include creating Marketo programs and supporting campaign copy and creative. Teams can use individual capabilities as needed across their existing marketing and sales stack.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

For Enterprise call centers, sales, and customer service teams.

Audience

B2B marketing operations, demand generation, and revenue teams that manage campaigns, lead data, and sales handoffs.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100.00/month/user
Cloud phone system - $15 per user per month
CRM - $50 per user per month
Cloud phone, dialer and CRM - $100 per user per month
Cloud phone, predictive dialer, and CRM - $140 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Ricochet360
Founded: 2010
United States
www.ricochet360.com

Company Information

allGood Technologies
Founded: 2023
United States
allgoodhq.com

Alternatives

Alternatives

Unica

Unica

HCLSoftware

Categories

Auto Dialer Supported
Call Center Supported
Call Recording Supported
CRM Supported
IVR Supported
Predictive Dialer Supported
Sales Dialers Supported
Telephony Supported

Categories

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Not Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Not Supported
Recording Bookmarking Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

5X Supported
Adobe Marketo Engage Not Supported
Airtable Not Supported
Asana Not Supported
Constant Contact Supported
Eloqua Not Supported
HubSpot CRM Not Supported
Mailchimp Supported
Salesforce Not Supported
Salesforce Agentforce Marketing Supported
SendGrid Supported
Slack Not Supported

Integrations

5X Not Supported
Adobe Marketo Engage Supported
Airtable Supported
Asana Supported
Constant Contact Not Supported
Eloqua Supported
HubSpot CRM Supported
Mailchimp Not Supported
Salesforce Supported
Salesforce Agentforce Marketing Not Supported
SendGrid Not Supported
Slack Supported
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