Quvu

Quvu

Pebbletree Ltd
Quvu Teleware

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Quvu:

About

Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.
Teleware:

About

Cloud Contact Center is designed for businesses looking to increase call handling capacity, including meeting spikes in call volume such as increased seasonal demand or crisis management. Fast to deploy, easy to add/remove users, and inexpensive compared to on-premise based solutions, our enterprise-grade cloud contact centre is perfect for businesses looking for added flexibility and control in their telephony infrastructure. This is one of the few contact centers that gives users full access through the native Microsoft Teams interface. Cloud Contact Centre from Teleware provides users with an enhanced experience every day.
Quvu:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Teleware:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Quvu:

Audience

Call Centres
Teleware:

Audience

Organizations that need a contact center solution
Quvu:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Teleware:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Quvu:

API

Offers API Supported
Teleware:

API

Offers API Not Supported
Quvu:

Screenshots and Videos

Teleware:

Screenshots and Videos

Quvu:

Pricing

£99
Pricing is dependent on user requirements. Standard Quvu console starts from £99 + VAT per month
Free Version Not Supported
Free Trial Not Supported
Teleware:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Quvu:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Teleware:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Quvu:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Teleware:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Quvu:

Company Information

Pebbletree Ltd
Founded: 2005
United Kingdom
quvu.co.uk
Teleware:

Company Information

Teleware
United Kingdom
www.teleware.com
Quvu:

Alternatives

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Teleware:

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Quvu:
Teleware:
Quvu:
Teleware:
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Quvu:
Readymode

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Teleware:
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Quvu:
Teleware:
Quvu:

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported
Teleware:

Categories

Call Center Supported
Call Recording Supported
Quvu:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported
Teleware:

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported
Quvu:

Integrations

Refract Supported
Salesforce Supported
Sisense Supported
Sugar Sell Supported
Zoho CRM Supported
Teleware:

Integrations

Refract Not Supported
Salesforce Not Supported
Sisense Not Supported
Sugar Sell Not Supported
Zoho CRM Not Supported
Quvu:
Claim Quvu and update features and information
Claim Quvu and update features and information
Teleware:
Claim Teleware and update features and information
Claim Teleware and update features and information