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About

PhoneCall is a powerful contact center platform, built in the cloud, designed to scale seamlessly for the needs of telemarketing & lead generation business. The all-in-one software offers an AI-driven Intelligent Dialer, Real-Time Analytics, 3 Years of Recording Storage, Text-To-Speech Technology, Click-to-Talk, and even a 1-Click Compliance feature to ensure your business runs efficiently. With multi-device capabilities, owners and business administrators will never miss a beat when away from the operations, as the entire platform can go mobile on devices operating iOS or Android.

About

We possess all the features needed to run an enterprise contact center or a 5-agent work-at-home business. Our patent-pending blockchain-based solution includes on-demand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also come standard. All the features needed to run your contact center, at an affordable price. Agents earn passive income in the form of Qubicle (QBE) crypto tokens by exceeding performance goals. Our built-in university offers candidates to support, service, and sales training to help them qualify for open positions. Includes an easy-to-use cloud contact center software for inbound, outbound and blended operations of all sizes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Audience

The solution of choice for any size Call Center, operating in a single or multiple industry setting.

Audience

Call centers and contact centers seeking a solution to manage their operations

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.01
Only pay for what you use control your costs and avoid unexpected bills.
Free Version Not Supported
Free Trial Supported

Pricing

$0.02
Licensing-free, pay per use
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PhoneCall
Founded: 2015
United States
www.phone-call.com

Company Information

Qubicles
Founded: 2013
United States
qubicles.io

Alternatives

Alternatives

wolkvox

wolkvox

Microsyslabs

Categories

AI Call Center Supported
Call Center Supported
Call Recording Supported
Predictive Dialer Supported
Telephony Supported

Categories

Auto Dialer Supported
Blockchain Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
IVR Supported
Predictive Dialer Supported
Sales Dialers Supported
Softphone Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Not Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Not Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Not Supported
Real-time Chat Supported
Reporting/Analytics Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Not Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Not Supported
On-Demand Communications Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Not Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Not Supported

Integrations

Zoho CRM Supported

Integrations

Zoho CRM Not Supported
Claim PhoneCall and update features and information
Claim PhoneCall and update features and information
Claim Qubicles and update features and information
Claim Qubicles and update features and information