FluentStream vs. Freshcaller Comparison


FluentStream	Freshcaller Freshworks 5.0 out of 5 stars
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FluentStream	Freshcaller
		Related Products Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. 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FluentStream: About Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.	Freshcaller: About Freshcaller is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshcaller lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshcaller integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. Agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. Admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshcaller is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.
FluentStream: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Freshcaller: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
FluentStream: Audience Small, medium and enterprise businesses.	Freshcaller: Audience Hiring Managers, Customer Support Managers, IT Managers
FluentStream: Support Phone Support Supported 24/7 Live Support Supported Online Supported	Freshcaller: Support Phone Support Supported 24/7 Live Support Supported Online Supported
FluentStream: API Offers API Not Supported	Freshcaller: API Offers API Supported
FluentStream: Screenshots and Videos View more images or videos	Freshcaller: Screenshots and Videos View more images or videos
FluentStream: Pricing $20.00/month/user Essential - $20 per user per month Advanced - price on request Complete - price on request Contact Centers - price on request Free Version Supported Free Trial Supported	Freshcaller: Pricing $15.00/month Freshcaller offers five pricing plans that are tailored to meet different calling needs. Free Version Supported Free Trial Not Supported
FluentStream: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Freshcaller: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews

FluentStream: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Freshcaller: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
FluentStream: Company Information FluentStream Founded: 2007 United States www.FluentStream.com	Freshcaller: Company Information Freshworks Founded: 2011 India www.freshworks.com/freshcaller-cloud-pbx/
FluentStream: Alternatives AVOXI 4.0 out of 5 stars	Freshcaller: Alternatives Local Measure Engage Local Measure
FluentStream: CloudTalk 4.7 out of 5 stars	Freshcaller: Kapture CX 5.0 out of 5 stars
FluentStream: Aircall 4.3 out of 5 stars	Freshcaller: klink.cloud K-LINK
FluentStream: Ringover	Freshcaller: Aircall 4.3 out of 5 stars
FluentStream: RingCentral RingEX RingCentral 4.7 out of 5 stars View All	Freshcaller: Five9 4.0 out of 5 stars View All
FluentStream: Categories Business Phone Systems Supported Business VoIP Supported Call Accounting Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Recording Supported Call Tracking Supported Customer Service Supported IVR Supported Telephony Supported UCaaS Supported Video Conferencing Supported Web Conferencing Supported	Freshcaller: Categories Business VoIP Supported Call Center Supported Call Center Infrastructure (CCI) Supported Call Monitoring Supported Call Recording Supported Call Tracking Supported Communications Supported Contact Center as a Service (CCaaS) Supported Experience Orchestration Supported Telephony Supported Virtual Phone Number Supported
FluentStream: Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Supported Event Triggered Recording Not Supported File Transfer Not Supported Instant Retrieval Supported On-Demand Recording Supported Recording Bookmarking Supported Scheduled Recording Not Supported Screen Activity Recording Not Supported Video Call Recording Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Not Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported Show More Features Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Call Accounting Features By-Extension Reporting Supported Call Duration Supported Call Monitoring Supported Call Volume Supported Caller Identification Supported Inbound Reporting Supported Outbound Reporting Supported Unattended Call Management Supported Who Answered Log Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Supported IVR Features Call Center Supported Call Logging Supported Call Recording Supported Call Routing Supported Multiple Scripts Supported Phone Key Input Supported Survey Management Supported Text to Speech Supported Voice Customization Supported Voice Mail Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Not Supported	Freshcaller: Business VoIP Features Call Parking Not Supported Call Recording Supported Contact Management Not Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Not Supported Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Not Supported Database Not Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Not Supported Progressive Dialer Supported Queue Management Not Supported Real-time Chat Supported Reporting/Analytics Supported Call Recording Features Archiving Supported Call Sharing Supported Distributed Call Recording Not Supported Event Triggered Recording Supported File Transfer Supported Instant Retrieval Not Supported On-Demand Recording Supported Recording Bookmarking Not Supported Scheduled Recording Supported Screen Activity Recording Not Supported Video Call Recording Not Supported Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Not Supported Conversion Tracking Not Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Not Supported Telephony Features Auto-Dialer Not Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Not Supported Voice & Data Integration Not Supported VoIP Supported
FluentStream: Integrations Freshdesk Supported Salesforce Supported BI Book Not Supported ExecVision Supported Fireflies.ai Not Supported Freshsales Not Supported Google Workspace Supported Gradient Labs Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Kasisto KAI Not Supported Microsoft 365 Supported Paligo Not Supported Parloa Not Supported QuickBooks Online Not Supported Shopify Not Supported SyncApps Not Supported Vanillasoft Supported Zendesk Supported Zenduty Not Supported Show More Integrations View All 7 Integrations	Freshcaller: Integrations Freshdesk Supported Salesforce Supported BI Book Supported ExecVision Not Supported Fireflies.ai Supported Freshsales Supported Google Workspace Not Supported Gradient Labs Supported HubSpot CRM Supported HubSpot Customer Platform Supported Kasisto KAI Supported Microsoft 365 Not Supported Paligo Supported Parloa Supported QuickBooks Online Supported Shopify Supported SyncApps Supported Vanillasoft Not Supported Zendesk Not Supported Zenduty Supported Show More Integrations View All 17 Integrations
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