DevRev vs. PHPKB Comparison


DevRev	PHPKB Chadha Software Technologies	+	+
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About A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.	About PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS. PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises. It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies seeking a solution to build software, support their customers, and grow their business	Audience All types of businesses
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $9.99 per month Free Version Free Trial	Pricing $25/month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information DevRev Founded: 2020 United States devrev.ai/	Company Information Chadha Software Technologies Founded: 2004 India www.phpkb.com
Alternatives Zendesk	Alternatives phpMyFAQ
Zoho Desk Zoho	Pylon
OneDesk	Document360 Kovai
Vivantio	Product Fruits
Freshdesk Freshworks View All	Re:amaze Reamaze View All
Categories AI Agent Builders AI Agents AI Customer Service AI Tools Chatbot Contact Center Knowledge Base Customer Self-Service Customer Service Help Desk Issue Tracking Live Chat Product Management Product Roadmap Service Request Management	Categories Customer Self-Service Knowledge Management
	Show More Features Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal
Integrations Zendesk AWS Elastic Beanstalk Akitra Andromeda Bitbucket CircleCI Discord GitHub GitLab Gmail Google Analytics HubSpot CRM HubSpot Customer Platform Jira LDAP Linear Salesforce SendGrid Slack Wufoo Show More Integrations View All 16 Integrations	Integrations Zendesk AWS Elastic Beanstalk Akitra Andromeda Bitbucket CircleCI Discord GitHub GitLab Gmail Google Analytics HubSpot CRM HubSpot Customer Platform Jira LDAP Linear Salesforce SendGrid Slack Wufoo Show More Integrations View All 4 Integrations
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