Audience

All types of businesses

About PHPKB

PHPKB IS A KNOWLEDGE MANAGEMENT SOFTWARE THAT ENABLES ORGANIZATIONS TO LOCATE, CAPTURE AND SHARE INFORMATION SEAMLESSLY WITH CUSTOMERS, EMPLOYEES, AND STAKEHOLDERS.

PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easy. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises.

It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.

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Pricing

Starting Price:
$25/month
Pricing Details:
$5/user (admin/agent) account
Free Trial:
Free Trial available.

Integrations

API:
Yes, PHPKB offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews for PHPKB Write a Review

Company Information

Chadha Software Technologies
Founded: 2004
India
www.phpkb.com

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

PHPKB Frequently Asked Questions

Q: What kinds of users and organization types does PHPKB work with?
PHPKB works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does PHPKB support in their product?
PHPKB supports these languages: Arabic, Chinese (Mandarin), Chinese (Simplified), Dutch, English, French, German, Greek, Hebrew, Japanese, Korean, Russian, and Thai.
Q: What kind of support options does PHPKB offer?
PHPKB offers support via phone support and online.
Q: What other applications or services does PHPKB integrate with?
PHPKB integrates with: Google Analytics, LDAP, Wufoo, and Zendesk.
Q: Does PHPKB have an API?
Yes, PHPKB has an API.
Q: What type of training does PHPKB provide?
PHPKB provides training in the form of documentation, live online, in person, and videos.
Q: Does PHPKB offer a free trial?
Yes, PHPKB offers a free trial.
Q: How much does PHPKB cost?
Pricing for PHPKB starts at $25/month.
Q: What pricing for support is available for PHPKB?
PHPKB offers support additional fee / premium available.
Q: What pricing for training is available for PHPKB?
PHPKB offers training additional fee / premium available.

PHPKB Product Features

Knowledge Management

Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
Artificial Intelligence (AI) Not Supported

PHPKB Verified User Reviews

Write a Review
  • Antonius P.
    Knowledge Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "An honest review after 4 years of using PHPKB Knowledge Base Software"

    5 out of 5 stars Posted 2022-05-27

    Pros: PHPKB is a very solid and reliable knowledge base management platform. Some important features are publishing workflow, document versioning with comparison and rollback, real-time dashboards, and knowledge base analytics to get clear visibility on what’s going on with the knowledge base.

    Cons: There is nothing in particular that I would like to highlight as a negative point.

    Overall: Over the past 7 years, I’ve used more knowledge base software than I would like to remember and I can say with confidence that it is the best knowledge base solution we have ever used. I am glad we made the correct decision to switch to PHPKB from another knowledge base builder tool. Since then, PHPKB is regularly used by our internal staff (agents) as well as external customers. It’s robust and full-featured, yet intuitive, fast, and easy to use. Oh, and their customer support team is world-class. We needed some custom features added to the KB and they have always gone above and beyond to exceed our expectations.

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