Audience
Enterprises and companies interested in a FAQ software solution to create a knowledge base script
About phpMyFAQ
phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users.
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Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
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Integrations
Company Information
phpMyFAQ
Founded: 2001
Denmark
www.phpmyfaq.de/
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