Audience

Anyone looking for a cloud-based knowledge base provider

About KnowledgeOwl

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription.

Our customers' favorite features include:

- Full Branding and Theming Control, plus private domain at all subscription tiers
- WYSIWYG Editor plus the ability to edit source HTML
- Embeddable contextual help widget to surface your knowledge base content in your site or app
- Flexible Table of Contents organization and navigation
- Advanced Security and Restricted Access options
- All themes are mobile responsive out of the box
- ElasticSearch-based search functionality
- Glossary with automatic highlighting and pop-over definition of glossary terms

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Pricing

Starting Price:
$79.00/month/user
Free Trial:
Free Trial available.

Integrations

API:
Yes, KnowledgeOwl offers API access
See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

KnowledgeOwl
Founded: 2015
United States
www.knowledgeowl.com

Videos and Screen Captures

Powerful and familiar WYSIWYG editor, with full control of your content's source HTML

Powerful and familiar WYSIWYG editor, with full control of your content's source HTML

Powerful and familiar WYSIWYG editor, with full control of your content's source HTML Organize your articles in categories in your Table of Contents using intuitive drag-and-drop functionality A library for all uploaded files - any image or document embedded in any of your articles can be found here. Recover deleted files, too! Get a bird's eye view of your content and user feedback Protect your content using shared passwords, IP protection, SSO integration, or individual logins A powerful theme editor with intuitive controls, allowing you to create a beautiful, on-brand knowledge base with ease
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online

KnowledgeOwl Frequently Asked Questions

Q: What kinds of users and organization types does KnowledgeOwl work with?
KnowledgeOwl works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does KnowledgeOwl support in their product?
KnowledgeOwl supports these languages: English.
Q: What kind of support options does KnowledgeOwl offer?
KnowledgeOwl offers support via phone support and online.
Q: What other applications or services does KnowledgeOwl integrate with?
KnowledgeOwl integrates with: LaunchBrightly, SearchUnify, Zapier, and Zendesk.
Q: Does KnowledgeOwl have an API?
Yes, KnowledgeOwl has an API.
Q: What type of training does KnowledgeOwl provide?
KnowledgeOwl provides training in the form of documentation, live online, webinars, and videos.
Q: Does KnowledgeOwl offer a free trial?
Yes, KnowledgeOwl offers a free trial.
Q: How much does KnowledgeOwl cost?
Pricing for KnowledgeOwl starts at $79.00/month/user.
Q: What pricing for support is available for KnowledgeOwl?
KnowledgeOwl offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for KnowledgeOwl?
KnowledgeOwl offers training included with purchase and additional fee / premium available.

KnowledgeOwl Product Features

Knowledge Management

Cataloging / Categorization Supported
Content Management Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
Artificial Intelligence (AI) Not Supported
Collaboration Not Supported
Decision Tree Not Supported
Discussion Boards Not Supported
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