Audience
Businesses that want to create, edit, and publish dynamic documentation in a knowledge base to educate their employees and end-users
About Docsie
Docsie is an award-winning digital documentation and knowledge management platform based in Ontario, Canada. You can access Docsie through a SaaS web application to create & edit documentation from any location. Then, you can publish content to a dynamic knowledge portal that users can access whenever they need information!
Docsie offers powerful business-grade features to write & manage product documentation:
- Docsie Pilot onboarding
- Custom portal design & optional training for paid plans
- Internal & external portal for employees & end-users
- Workspaces
- Knowledge base analytics & user feedback collection
- Free custom domain
- Markdown import & export
- WYSIWYG Editor
- iFrame embed
- SwaggerAPI import
- Snippet, fragment, document & topic templates
- Help center & in-app help interface
- Guided tour builder
- Version & language management
- Webhooks
- AI translation & content generation
- Project management
- RBAC/JWT/SSO for security
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Use Cases
Knowledge Base for Customers and Teams:
Offer a seamless self-service experience with AI search, auto-tagging, and analytics to boost productivity and reduce support queries.
IT Documentation (Including API Docs)
Simplify technical documentation with markdown support, version control, and API-friendly features like code embedding and AI-driven insights.
Standard Operating Procedures (SOPs)
Maintain consistent workflows with centralized SOPs, AI content suggestions, and easy updates for team alignment.
User Manuals
Deliver user-friendly manuals with customization, localization, and AI tools for faster, polished content.
Learn more
Pricing
Starting Price:
$39 per month (annual)
Pricing Details:
Forever Free Startup - $0
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Startup Plus - $39 USD per month (billed annually) OR $49 USD per month(billed monthly)
Small Team - $79 per month (billed annually) OR $99 per month (billed monthly)
Business - $249 per month (billed annually) OR $315 per month (billed monthly)
Organization - custom pricing based on requirements
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Docsie
Founded: 2018
Canada
www.docsie.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
Videos
Support
Phone Support
Online
Docsie Frequently Asked Questions
Docsie Product Features
Document Generation
Collaboration
Interaction Tracking
Multiple Output Formats
Templates
Batch Processing
Digital Signature
Enterprise Content Management (ECM)
Archiving & Retention
Collaboration Tools
Document Management
Information Governance
Mobile Access
Search
Version Control
Workflow Management
Content Lifecycle Management
Digital Asset Management
Electronic Signature
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal
Decision Tree
Discussion Boards
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
Docs Web Hosting
reStructured Text Support
