Related Products
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About
All of the tools they need, like voice, chat, file sharing, and CRM integration, are securely accessible through a web browser from any permitted location, no hardware or software installation necessary. Seamlessly scale your sales and support operations by adding virtual agents, with custom sales scripts, prequalification requirements, and knowledge base assistance. Callision’s browser-based cloud contact center suite allows your teams to get work done from wherever they are - no equipment necessary. Start reaching your customers in minutes, get started for free today. Automagically locate problematic interactions and send them to managers for review. Reduce staff expenses, close more deals per agent, increase customer satisfaction, and gain clear visibility of resource leaks. Set up phone numbers, voice menus, call queues, conference bridges, and call recording in three clicks or less. Manage multiple sales or support departments in one simple, live dashboard.
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About
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.
Set up - Enjoy the simple setup process with our intuitive flowchart.
Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.
Collaborate - Track performance and route calls to your team members based on their roles and knowledge.
Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.
Supervise - Train and supervise agents in real-time
and obtain precise performance data.
Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Contact centers and businesses seeking a tool to close more deals, improve customer satisfaction, and increase answer rates
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Audience
SMBs & Enterprise in US & Canada
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.99 per month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included - Unlimited calling - Unlimited messages - 3 business phone numbers - Integrations and API access Pro - $38 per month / user billed annually - Intelligent cloud call center: All Core features, plus: - Supervisor workspace - Live call monitoring - Analytics and reporting Power - $54 user/mo, billed annually - Call center solution powered by auto dialer. Everything in Pro, plus: - Auto dialers - Dedicated account manager Enterprise - $65 user/mo, billed annually Everything in Power, plus: - Predictive dialer - SIP trunking support - Custom integrations
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationCallision
Founded: 2011
United States
callision.com
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Company InformationMightyCall
Founded: 2013
United States
www.mightycall.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Not Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
IVR / Voice Recognition
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Not Supported
Phone Key Input
Not Supported
Survey Management
Not Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Supported
SIP Trunk Features
Automatic Fail-over Routing
Not Supported
Call Data Records
Not Supported
Caller ID
Supported
Disaster Recovery
Not Supported
e911
Supported
International Numbers
Supported
Multiple DID Options
Not Supported
PSTN Forwarding
Not Supported
Toll-Free Numbers
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
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Integrations
Salesforce
Supported
Balto
Not Supported
HubSpot CRM
Not Supported
Kommo
Supported
Microsoft Excel
Supported
Plivo
Supported
Sugar Sell
Supported
Twilio
Supported
Zapier
Not Supported
Zendesk
Supported
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Integrations
Salesforce
Supported
Balto
Supported
HubSpot CRM
Supported
Kommo
Not Supported
Microsoft Excel
Not Supported
Plivo
Not Supported
Sugar Sell
Not Supported
Twilio
Not Supported
Zapier
Supported
Zendesk
Not Supported
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