Audience

Call center agents and sales teams in search of a customer service solution to communicate with their web visitors

About Aavaz

Aavaz is a leading provider of contact center solutions. Aavaz provides a set of products and services to fit your calling and other customer touchpoint needs today with upgrade paths to your needs tomorrow. Aavaz power comes from it's flexibility, from an on-premise solution to a completely distributed workforce, from a single agent to 1000's of calls an hour. There is an Aavaz for you. Use Aavaz' smart, tracked outbound campaigns for Marketing, Sales, Surveys, Collections, Polls and more to give you the metrics you need to ensure results. Aavaz' flexible IVR's, queues, queue monitoring allow your customers to reach you like never before. Track every inbound call to and follow up with built-in tickets to ensure that no one gets ignored. Our team of experts have seen it all before and will guide you to success.

Pricing

Starting Price:
$84.99 per month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Aavaz
Founded: 2004
United States
www.aavaz.biz

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Aavaz Frequently Asked Questions

Q: What kinds of users and organization types does Aavaz work with?
Q: What languages does Aavaz support in their product?
Q: What kind of support options does Aavaz offer?
Q: Does Aavaz have a mobile app?
Q: What type of training does Aavaz provide?
Q: Does Aavaz offer a free trial?
Q: How much does Aavaz cost?

Aavaz Product Features

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Real-time Chat Supported
Reporting/Analytics Supported
Database Not Supported
Queue Management Not Supported