CallTools4.9 out of 5 stars |
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| CallTools | VoiceSage | |||||
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Related Products
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CallTools:
About
Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.
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VoiceSage:
About
VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.
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CallTools:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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VoiceSage:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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CallTools:
Audience
Businesses in any industry and of any size which require more than a couple of people to handle inbound and or outbound calls can significantly benefit from incorporating CallTools.
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VoiceSage:
Audience
500+ employees companies in the utility, debt collection, retail, financial services, banking, BPO, marketing sectors.
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CallTools:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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VoiceSage:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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CallTools:
API
Offers API
Supported
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VoiceSage:
API
Offers API
Supported
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CallTools:
Screenshots and Videos |
VoiceSage:
Screenshots and Videos |
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CallTools:
PricingCustom Pricing - Best Value in the Industry with Unlimited Inbound and Outbound Minutes
Free Version
Not Supported
Free Trial
Not Supported
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VoiceSage:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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CallTools:
Reviews/
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VoiceSage:
Reviews/
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CallTools:
Pros & Cons from Real UsersPros
Cons
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CallTools:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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VoiceSage:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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CallTools:
Company InformationCallTools
Founded: 2014
United States
calltools.com/
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VoiceSage:
Company InformationVoiceSage
Founded: 2003
Ireland
voicesage.com
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CallTools:
Alternatives |
VoiceSage:
Alternatives |
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CallTools:
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VoiceSage:
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CallTools:
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VoiceSage:
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CallTools:
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VoiceSage: | |||||
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CallTools:
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VoiceSage:
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CallTools:
Categories |
VoiceSage:
Categories |
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CallTools:
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Supported
Power Dialer
Supported
Predictive Dialer
Supported
Preview Dialer
Supported
Progressive Dialer
Supported
Surveys
Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Not Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Not Supported
Mobile Keywords
Not Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Not Supported
Lead Scoring
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Not Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
Inside Sales Features
Auto-Dialing
Supported
Call List Management
Supported
Call Recording
Supported
Campaign Management
Supported
Dashboard
Supported
Data Management
Supported
Lead Capture
Supported
Lead Distribution
Supported
Lead Scoring
Supported
Performance Management
Supported
Predictive Dialer Features
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
Telemarketing Features
Auto Dialer
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Call Scripting
Supported
CRM
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Lead Distribution
Supported
Outbound Call Center
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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VoiceSage:
Auto Dialer Features
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Lead Management
Not Supported
Power Dialer
Not Supported
Predictive Dialer
Not Supported
Preview Dialer
Not Supported
Progressive Dialer
Not Supported
Surveys
Supported
Call Center Features
Blended Call Center
Not Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Not Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Supported
MMS
Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Not Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
Fax Management
Not Supported
File Sharing
Supported
IVR / Voice Recognition
Supported
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CallTools:
Integrations
ActiveProspect
Supported
DebtPayPro
Supported
Enerflo
Supported
Forefront CRM
Supported
GoHighLevel
Supported
Goliath
Supported
Gong
Supported
Google Maps
Supported
Jornaya
Supported
Magento
Supported
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VoiceSage:
Integrations
ActiveProspect
Not Supported
DebtPayPro
Not Supported
Enerflo
Not Supported
Forefront CRM
Not Supported
GoHighLevel
Not Supported
Goliath
Not Supported
Gong
Not Supported
Google Maps
Not Supported
Jornaya
Not Supported
Magento
Not Supported
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CallTools:
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VoiceSage:
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