Audience
500+ employees companies in the utility, debt collection, retail, financial services, banking, BPO, marketing sectors.
About VoiceSage
VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.
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Integrations
API:
Yes, VoiceSage offers API access
No integrations listed.
Company Information
VoiceSage
Founded: 2003
Ireland
voicesage.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
VoiceSage Frequently Asked Questions
VoiceSage Product Features
Auto Dialer
Call Center Management
Supported
Call Recording
Supported
Call Reporting
Supported
Call Scripting
Supported
Surveys
Supported
Lead Management
Not Supported
Power Dialer
Not Supported
Predictive Dialer
Not Supported
Preview Dialer
Not Supported
Progressive Dialer
Not Supported
Call Center
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Escalation Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Database
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Cloud Communication Platform
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Supported
File Sharing
Supported
IVR / Voice Recognition
Supported
Audio / Video Conferencing
Not Supported
Fax Management
Not Supported
SMS Marketing
2-Way Messaging
Supported
Contact Management
Supported
MMS
Supported
Mass Texting
Supported
Message Personalization
Supported
Mobile Coupons
Supported
Mobile Keywords
Supported
Polls / Voting
Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Supported
Text-to-Win
Supported
Artificial Intelligence
Not Supported
