CallTools vs. Callix Comparison


CallTools 4.9 out of 5 stars	Callix
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CallTools	Callix
		Related Products Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Adversus Adversus is an outbound dialing solution that helps you streamline your call strategies, automate manual processes, and provide valuable insights to improve your outbound workflows and efficiency. Adversus was born in 2015 after our founders experienced a lack of flexibility with the solution they worked with. The dream was to build an outbound solution that would change the game․ We believe in user-driven innovation, and we acknowledge that every single user has different needs and demands. We provide a solution that incorporates flexibility and customization to every aspect of the workflow. At Adversus, our primary focus is to have a future-proof solution that never falls behind. We do not just want to adapt to the market but instead push the boundaries of what is possible. Adversus is used by businesses in a wide range of industries, with the common goal to make their outbound call activities more efficient. The size ranges from one to several hundred end-users. 4.5 out of 5 stars 172 Ratings Visit Website for Adversus DialedIn DialedIn is a modern call center software designed to transform customer interactions and streamline your operations, helping teams achieve more daily. By automating and optimizing key workflows across inbound, outbound, and blended environments, DialedIn helps you boost agent productivity and deliver better outcomes across every call. Key features include: • Fast Setup & Deployment • User-Friendly Interface • Advanced Predictive, Preview & Progressive Dialing • Smart Call Routing • No-Code Integrations • Comprehensive Reports • Real-Time Analytics • Security & Compliance • Scalable Architecture • Spam Mitigation With Our Patented CleanCallerID™ Technology • Exceptional 24/7 U.S.-Based Support • Flexible Pricing Options Choose a package that fits your team and budget. At our core, DialedIn is passionate about providing exceptional customer service. That’s why we are constantly innovating and improving our solutions to ensure that our clients are always ahead. 4.8 out of 5 stars 625 Ratings Visit Website for DialedIn Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 4.8 out of 5 stars 314 Ratings Visit Website for Squaretalk CallHub CallHub is a digital organizing platform empowering political campaigns, nonprofits, advocacy groups, unions, and businesses with scalable outreach via calling, texting, email, and automation. The platform offers Predictive Dialer for high-volume campaigns, Power Dialer for personalized calls, and Auto Dialer. AI-powered Smart Insights categorize call sentiments. Dynamic Caller ID, Spam Shield, and SHAKEN/STIR compliance maximize answer rates. Text capabilities include Peer-to-Peer Texting, Text Broadcasts, and Text-to-Join with SMS/MMS support, URL tracking, and automated responses. Workflows automation enables multi-channel campaigns. The mobile app allows volunteers join campaigns from smartphones. CRM integrations with NationBuilder, NGP VAN, Salesforce, and Blackbaud ensure seamless sync. CallHub is SOC 2, ISO 27001, GDPR, and TCPA compliant. Trusted by 200,000+ campaigns, it has facilitated 1 billion calls and 750 million texts. 4.4 out of 5 stars 428 Ratings Visit Website for CallHub net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 4.4 out of 5 stars 197 Ratings Visit Website for net2phone DialerAI Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines. 4.8 out of 5 stars 5 Ratings Visit Website for DialerAI Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 4.8 out of 5 stars 116 Ratings Visit Website for Yeastar P-Series PBX System Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 4.2 out of 5 stars 1,646 Ratings Visit Website for Intermedia Unite Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 4.9 out of 5 stars 16 Ratings Visit Website for Signalmash
CallTools: About Revolutionize your contact center with CallTools—the cutting-edge cloud-based software that integrates your inbound and outbound dialing on a single platform. Boost your agents’ productivity and enhance customer engagement like never before with CallTools’ powerful suite of call center features, including predictive dialing, call recording, and multi-touch campaigns with email and SMS capabilities. Get a complete 360-degree view of your agents’ performance and take advantage of real-time reporting. With seamless integration options, advanced queue management, and flexible IVR settings, CallTools ensures a streamlined workflow. Effortlessly manage data targeting and caller ID strategies to optimize connection rates and improve outcomes. Empower your team with a user-friendly interface designed to simplify complex tasks while delivering consistent results.	Callix: About Callix is a Brazil-built cloud contact center platform for high-volume sales, collections, customer service and research operations. One concurrent license covers inbound and outbound voice, including Preview, Power and Predictive dialing (up to 10 calls per agent), multilevel IVR, queues with callback, live monitoring with whisper and barge-in, call recording and real-time dashboards. Reverse IVR can place up to 5,000 calls per day per license and route respondents to an agent or a WhatsApp template. Callix’s official Meta WhatsApp Business API service includes a shared inbox, AI chatbot, bulk template messaging and supervision. The platform also includes cloud PBX, local caller ID, CRM integrations, an open REST API and webhooks, with data stored in Brazil. Licenses are concurrent and billed monthly in Brazilian reais, without a long-term contract. Accounts can go live within three business hours. More than 800 companies use Callix.
CallTools: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Callix: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
CallTools: Audience Businesses in any industry and of any size which require more than a couple of people to handle inbound and or outbound calls can significantly benefit from incorporating CallTools.	Callix: Audience Sales, collections, customer service and research teams running high-volume calls and WhatsApp, from 1 to 1,000+ seats
CallTools: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Callix: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
CallTools: API Offers API Supported	Callix: API Offers API Supported
CallTools: Screenshots and Videos View more images or videos	Callix: Screenshots and Videos View more images or videos
CallTools: Pricing Custom Pricing - Best Value in the Industry with Unlimited Inbound and Outbound Minutes Free Version Not Supported Free Trial Not Supported	Callix: Pricing R$89/license/month Voice starts at R$89/month per concurrent agent license, with telephony charged by usage. Discador starts at R$199/month per license, WhatsApp at R$99/month plus a one-time R$400 activation fee, and Reverse IVR at R$119/month. WhatsApp message charges from Meta may also apply. Plans are billed monthly without a long-term contract; published entry prices cover up to three licenses, with custom pricing for four or more. Free Version Not Supported Free Trial Not Supported
CallTools: Reviews/Ratings Overall 4.9 / 5 ease 4.8 / 5 features 4.9 / 5 design 4.8 / 5 support 4.9 / 5 Read all reviews	Callix: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
CallTools: Pros & Cons from Real Users Pros CallTools offers excellent customer service. David has been incredibly helpful in walking me through the system, explaining each feature in detail, and making sure I feel supported. The platform itself has powerful tools that can really elevate your workflow once you understand how to use them. CallTools has everything: 1. Voice 2.SMS 3.Email 4. Dialer strategy. etc All of its features makes it really easy for any company to provide best customer service and be profitable too. its tough to find something like CallTools at this cost in the market. The customer service and the dialer services perfect i will recommend to other people. I will also be using this service for my business long term When calling in, they get someone to help you right away. And everyone that I have spoken too, has been amazing, kind and knowledgeable. Ease of use Cons Calls and trainings cannot be recorded, which makes it difficult to review the steps later. I often find myself needing additional support to remember how to use certain features. It would be extremely helpful if CallTools added a section with video tutorials covering all the available features, so users can learn and revisit the material at their own pace. I can just think and waiting of them having Phone apps as well making CallTools no. 1. N/A. I have had such a great experience so far, that i haven't found a negative thing about CallTools. System doesn't do a great job of alerting us if our #s are spam.
CallTools: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Callix: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
CallTools: Company Information CallTools Founded: 2014 United States calltools.com/	Callix: Company Information Callix Founded: 2012 Brazil www.callix.com.br/
CallTools: Alternatives CallRail 5.0 out of 5 stars	Callix: Alternatives GoTo Connect Contact Center GoTo
CallTools: Convoso 4.7 out of 5 stars	Callix: ROGER365.io
CallTools: BatchDialer BatchService	Callix: CallTools 4.9 out of 5 stars
CallTools: CloudTalk 4.7 out of 5 stars	Callix: DialedIn 4.8 out of 5 stars
CallTools: Kixie PowerCall & SMS Kixie 4.7 out of 5 stars View All	Callix: uContact net2phone 5.0 out of 5 stars View All
CallTools: Categories Auto Dialer Supported Business Phone Systems Supported Business Text Messaging Supported Business VoIP Supported Call Center Supported Call Monitoring Supported Contact Center as a Service (CCaaS) Supported CRM Supported Inside Sales Supported Parallel Dialers Supported Power Dialers Supported Predictive Dialer Supported Sales Dialers Supported SMS Marketing Supported Telemarketing Supported Telephony Supported	Callix: Categories Call Center Supported Contact Center as a Service (CCaaS) Supported
CallTools: Call Center Features Blended Call Center Supported Call Logging Supported Call Recording Supported Call Scripting Supported Campaign Management Supported Database Supported Escalation Management Supported Inbound Call Center Supported IVR / Voice Recognition Supported Manual Dialer Supported Outbound Call Center Supported Predictive Dialer Supported Progressive Dialer Supported Queue Management Supported Real-time Chat Supported Reporting/Analytics Supported Show More Features Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Supported Predictive Dialer Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Not Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Not Supported Lead Scoring Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Supported Inside Sales Features Auto-Dialing Supported Call List Management Supported Call Recording Supported Campaign Management Supported Dashboard Supported Data Management Supported Lead Capture Supported Lead Distribution Supported Lead Scoring Supported Performance Management Supported Predictive Dialer Features Call Monitoring Supported Call Recording Supported Call Results Supported Call Transfer Supported Callback Scheduling Supported Campaign Specific Caller ID Supported Contact Management Supported FCC Compliance Supported FTC Compliance Supported Lead Capture Supported Lead Management Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Not Supported Message Personalization Supported MMS Supported Mobile Coupons Not Supported Mobile Keywords Not Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Not Supported Text-to-Win Not Supported Telemarketing Features Auto Dialer Supported Call Logging Supported Call Recording Supported Call Routing Supported Call Scripting Supported CRM Supported Inbound Call Center Supported IVR / Voice Recognition Supported Lead Distribution Supported Outbound Call Center Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Supported
CallTools: Integrations Pipedrive Supported ActiveProspect Supported Avaya Aura Supported Balto Supported GoHighLevel Supported Gong Supported Google Maps Supported HubSpot Sales Hub Supported Jornaya Supported LeadsPedia Supported Microsoft Dynamics 365 Supported Plivo Supported REI BlackBook Supported Slack Supported Stackreaction Supported Velocity Supported WhatsApp Not Supported Wufoo Supported Zapier Supported Zoho CRM Supported Show More Integrations View All 47 Integrations	Callix: Integrations Pipedrive Supported ActiveProspect Not Supported Avaya Aura Not Supported Balto Not Supported GoHighLevel Not Supported Gong Not Supported Google Maps Not Supported HubSpot Sales Hub Not Supported Jornaya Not Supported LeadsPedia Not Supported Microsoft Dynamics 365 Not Supported Plivo Not Supported REI BlackBook Not Supported Slack Not Supported Stackreaction Not Supported Velocity Not Supported WhatsApp Supported Wufoo Not Supported Zapier Not Supported Zoho CRM Not Supported Show More Integrations View All 2 Integrations
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