Audience
Sales, collections, customer service and research teams running high-volume calls and WhatsApp, from 1 to 1,000+ seats
About Callix
Callix is a Brazil-built cloud contact center platform for high-volume sales, collections, customer service and research operations. One concurrent license covers inbound and outbound voice, including Preview, Power and Predictive dialing (up to 10 calls per agent), multilevel IVR, queues with callback, live monitoring with whisper and barge-in, call recording and real-time dashboards. Reverse IVR can place up to 5,000 calls per day per license and route respondents to an agent or a WhatsApp template. Callix’s official Meta WhatsApp Business API service includes a shared inbox, AI chatbot, bulk template messaging and supervision. The platform also includes cloud PBX, local caller ID, CRM integrations, an open REST API and webhooks, with data stored in Brazil. Licenses are concurrent and billed monthly in Brazilian reais, without a long-term contract. Accounts can go live within three business hours. More than 800 companies use Callix.
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Pricing
Starting Price:
R$89/license/month
Pricing Details:
Voice starts at R$89/month per concurrent agent license, with telephony charged by usage. Discador starts at R$199/month per license, WhatsApp at R$99/month plus a one-time R$400 activation fee, and Reverse IVR at R$119/month. WhatsApp message charges from Meta may also apply. Plans are billed monthly without a long-term contract; published entry prices cover up to three licenses, with custom pricing for four or more.
Company Information
Callix
Founded: 2012
Brazil
www.callix.com.br/
Videos and Screen Captures
Campaign supervision dashboard showing agent statuses, call totals, performance metrics, campaign rows, and an idle-time chart.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online
Callix Frequently Asked Questions
Q: What kinds of users and organization types does Callix work with?
Callix works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Callix support in their product?
Callix supports these languages: Portuguese.
Q: What kind of support options does Callix offer?
Callix offers support via phone support and online.
Q: What other applications or services does Callix integrate with?
Callix integrates with: Pipedrive and WhatsApp.
Q: Does Callix have an API?
Yes, Callix has an API.
Q: What type of training does Callix provide?
Callix provides training in the form of documentation, live online, in person, and videos.
Q: How much does Callix cost?
Pricing for Callix starts at R$89/license/month.
