Audience

Sales, collections, customer service and research teams running high-volume calls and WhatsApp, from 1 to 1,000+ seats

About Callix

Callix is a Brazil-built cloud contact center platform for high-volume sales, collections, customer service and research operations. One concurrent license covers inbound and outbound voice, including Preview, Power and Predictive dialing (up to 10 calls per agent), multilevel IVR, queues with callback, live monitoring with whisper and barge-in, call recording and real-time dashboards. Reverse IVR can place up to 5,000 calls per day per license and route respondents to an agent or a WhatsApp template. Callix’s official Meta WhatsApp Business API service includes a shared inbox, AI chatbot, bulk template messaging and supervision. The platform also includes cloud PBX, local caller ID, CRM integrations, an open REST API and webhooks, with data stored in Brazil. Licenses are concurrent and billed monthly in Brazilian reais, without a long-term contract. Accounts can go live within three business hours. More than 800 companies use Callix.

Pricing

Starting Price:
R$89/license/month
Pricing Details:
Voice starts at R$89/month per concurrent agent license, with telephony charged by usage. Discador starts at R$199/month per license, WhatsApp at R$99/month plus a one-time R$400 activation fee, and Reverse IVR at R$119/month. WhatsApp message charges from Meta may also apply. Plans are billed monthly without a long-term contract; published entry prices cover up to three licenses, with custom pricing for four or more.

Integrations

API:
Yes, Callix offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Callix
Founded: 2012
Brazil
www.callix.com.br/

Videos and Screen Captures

Campaign supervision dashboard showing agent statuses, call totals, performance metrics, campaign rows, and an idle-time chart.

Campaign supervision dashboard showing agent statuses, call totals, performance metrics, campaign rows, and an idle-time chart.

Other Useful Business Software
Paessler: Easy to Use With Enterprise Power. Free Trial Icon
Paessler: Easy to Use With Enterprise Power. Free Trial

A low-code dashboard makes monitoring intuitive for any admin, while scripting and custom sensors give experts full control.

You shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
Get Free Download

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
Online

Callix Frequently Asked Questions

Q: What kinds of users and organization types does Callix work with?
Q: What languages does Callix support in their product?
Q: What kind of support options does Callix offer?
Q: What other applications or services does Callix integrate with?
Q: Does Callix have an API?
Q: What type of training does Callix provide?
Q: How much does Callix cost?

Callix Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported