Asterisk

Asterisk

Sangoma Technologies
InGenius

InGenius

Upland Software
+
+

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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT professionals interested in an open source PBX software solution

Audience

Enterprise sales and service teams with phone agents or a contact center

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sangoma Technologies
Founded: 1984
Canada
www.asterisk.org

Company Information

Upland Software
Founded: 2010
United States
uplandsoftware.com/ingenius/

Alternatives

Alternatives

FreePBX

FreePBX

Sangoma Technologies
Freshcaller

Freshcaller

Freshworks

Categories

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

360 Monitoring
CoMagic
Coeo
Dynamics Telephony
Ekiga
FlyNumber
ICTBroadcast
Kommo
MyChat
PBXDom
QueueMetrics
Skywave CRM
SuiteMaster
Telnyx
Voximal
Vtiger Help Desk
Wakeupsales CRM
Zentrunk
astTECS
thinQ

Integrations

360 Monitoring
CoMagic
Coeo
Dynamics Telephony
Ekiga
FlyNumber
ICTBroadcast
Kommo
MyChat
PBXDom
QueueMetrics
Skywave CRM
SuiteMaster
Telnyx
Voximal
Vtiger Help Desk
Wakeupsales CRM
Zentrunk
astTECS
thinQ
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