MyOperator

MyOperator

VoiceTree Technologies
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+

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About

Take greater control of your business with AVANSER’s real-time call tracking solution. Tracking every inbound call will enable you to make better-informed decisions, easily evaluate the effectiveness and ROI of your marketing campaigns plus deliver real-time business intelligence on internal systems and processes. AVANSER provides a full suite of End to End Tools for Call Handling, Integrations and Analytics.

About

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Business that value in and out bound phone calls

Audience

Small businesses, Mid-size businesses, Enterprises, Non-profit organizations, NGOs, and Government.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pay only for what you use! The more call volume you have the cheaper the prices available. Portal Access provided Free with numbers purchased. Advanced features available to be purchased.
Free Version Not Supported
Free Trial Not Supported

Pricing

₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Super easy to set up. I really like how we can record incoming sales calls so we can use them for training improvements.

Cons

  • There aren't any that I can think of. They're great.

Pros & Cons from Real Users

Pros

  • MyOperator is very simple to use and gave a number of features like IVR, toll-free number and CRM integration that my business required.

Cons

  • The trial period could be longer. We had a 3 day trial period. Also i was looking for Shopify integration.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AVANSER
Founded: 2003
Australia
www.avanser.com.au

Company Information

VoiceTree Technologies
Founded: 2010
India
myoperator.co

Alternatives

Alternatives

HoduPBX

HoduPBX

Hodusoft

Categories

Call Recording Supported
Call Tracking Supported
Lead Management Supported

Categories

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Not Supported
Lead Distribution Supported
Lead Nurturing Not Supported
Lead Scoring Supported
Lead Segmentation Not Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Not Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported

Integrations

Meritto Supported
Freshdesk Not Supported
HubSpot Customer Platform Supported
KONDESK Not Supported
Kreato CRM Not Supported
Kylas Not Supported
Microsoft Advertising Supported
Nekton.ai Supported
Partnerize Supported
Pipedrive Not Supported
RoloCRM Not Supported
Sales Sunday Not Supported
Salesforce Supported
SalezShark Not Supported
Sugar Sell Supported
TransMon Not Supported
Wufoo Supported
Zoho Analytics Supported
Zoho CRM Not Supported
xPlan Supported

Integrations

Meritto Supported
Freshdesk Supported
HubSpot Customer Platform Not Supported
KONDESK Supported
Kreato CRM Supported
Kylas Supported
Microsoft Advertising Not Supported
Nekton.ai Not Supported
Partnerize Not Supported
Pipedrive Supported
RoloCRM Supported
Sales Sunday Supported
Salesforce Not Supported
SalezShark Supported
Sugar Sell Not Supported
TransMon Supported
Wufoo Not Supported
Zoho Analytics Not Supported
Zoho CRM Supported
xPlan Not Supported
Claim AVANSER and update features and information
Claim AVANSER and update features and information
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