Best Telephony Software - Page 8
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MiVoice Business
Mitel Networks
The on-premise business phone system that has everything your organization needs to deliver great customer experiences. MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery. MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe. Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment. -
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Exotel
Exotel
Exotel is a secure and reliable business phone system on the cloud. Simple to setup. No additional infrastructure or equipment required. Enables sales and support teams irrespective of where they work from. Build a personalized calling experience for your customers. Track, manage and build call flows using Exotel with our drag-drop builder. Set up SMS campaigns with ease. We promise you the best delivery rates. Delivery to over 190 countries. User verification made seamless over calls & SMS. Non intrusive, with the best success rates. Make it easy for your agents to make sales calls to prospective customers. Automated dialers, integrations with CRMs, etc. make it a productive experience for your sales teams. -
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Slingshot
dgNetrix Communications
We are a comprehensive Business Phone solutions provider with a presence in North America, that prides itself in providing Small and Medium-sized businesses in Canada and in the U.S with the Best-In-Class VoIP phone system that is reliable, secure and backed by friendly and knowledgeable customer support specialists. We pride ourselves as among the few business VoIP phone solution providers in North America that host their clients data on geo-redundant U.S and Canadian data centers, secured with enterprise-level security systems for maximum security and reliability.Starting Price: $9 per month -
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Answer360
Answer360
Answer360 offers a wide range of enterprise-grade telecommunication solutions to small and medium businesses, educational institutions and intermediate enterprises. From Hosted Voice over IP (VoIP) phone service and unified communications to cloud-based voice software, our solutions are efficient, reliable, easy to use, and budget-friendly. We are your phone system and phone service, combined! Answer360 is streamlining the transformation of operational communication in today’s complex business environment. Our goal is simple to help businesses with the decisions and the management of their key communication processes. Answer360 connects people in new and innovative ways while cutting costs and improving efficiency, all with our trusted and dependable cloud storage solution. Answer360 is built to be fully future-proof and scalable. We customize our solutions to fit your business needs. -
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Eclipse CMS4
Datatrack
See a quick return on investment through cost savings, improved operational efficiencies and better customer service. Our Call Management System (CMS4) provides organizations with the ability to take control of their telephony costs with detailed analytics on performance. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need and in the format you require. CMS4 is provisioned either as an On-Prem, Cloud or a complete hosted managed service solution. Whether you have a small system or a large clustered worldwide network, CMS4 will provide you with the information you need in the format you require. You can use CMS4 to measure the traffic at each gateway or trunk group and produce grade of service reports that will clearly show you if your capacity matches your demand. This information can be used to ensure that your system is running efficiently to meet current demand and forecast future requirements. -
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Taridium ipbx
Taridium
The Taridium ipbx is a highly capable software VoIP PBX system that replaces a traditional hardware based PBX. ipbx runs on standard server hardware, or in the cloud and does not require any additional software licenses. An End User Panel that let’s you control all aspects of your own extension, such as managing your call via an operator console, listen to voicemail, configure call forwarding, create ad-hoc telephone conferences and much more. Configure your extension to only forward during certain times, using your iCalendar feed or based on a list of favourite caller IDs. A meet-me type conference room for each and every user. No more scheduling conflicts and live conference management, which allows you to mute and kick participants. Invite users with the click of a button and have the system call them instead of having to provide cumbersome login instructions.Starting Price: $199 one-time payment -
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NetFortris Comm-unity
NetFortris
Unify Your Communications! Call, chat, text, fax, conference, collaborate and more - all in one platform! NetFortris Comm-unity unifies all your communication — voice, video, messaging, collaboration, conferencing, meetings and call center — on one platform that’s easy to use and simple to run. And, we put it in the cloud, so that your team can collaborate from any device, anywhere — office, home or on the go! NetFortris Comm-unity is designed to meet your business communications needs today and tomorrow. Comm-unity scales easily as your business grows, always works when you need it and gives your team the latest functionality at their fingertips. With all communications channels in one place, you can streamline teamwork and improve productivity. Your team can access Comm-unity from any internet-enabled device to work from home or on the go. Comm-unity expands as your business grows – whether you're adding hundreds of users or just one.Starting Price: $19.99/month/user -
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GAO Research
GAO Research
GAO Research Inc. is your software solution provider for embedded modem software, fax modem software, speech codecs, and telephony software for electronics equipment, telecommunications and semiconductors for embedded engineering. GAO offers VoIP & FoIP solutions, V.92 and V.90 with any fallback softmodems required, Super G3 & G3 and standard fax software, and speech & video codecs – all of this on the industry's broadest range of DSPs and microprocessors. In addition to superior software, GAO provides unparalleled technical support, extensive platform expertise, and state-of-the-art testing facilities. GAO offers systems designers and engineers a complete VoIP packaged solution, which includes modules for fax and data over IP. This reduces development time and time to market. The typical components of an IP Telephony System are User Interface, Voice Processing, Network Protocols, Network Management, and System Services. -
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VQmon
Telchemy
VQmon is an embedded analytics library for real-time media streams such as VoIP, IP Videoconferencing and Video Streaming. VQmon performs real-time analysis of IP based media streams providing MOS or QoE scores and detailed media stream analytics. Metrics are available through library APIs or as standardized payloads for RFC 6035 (SIP PUBLISH) and RFC 3611 (RTCP XR). Over 500 million copies of VQmon have been integrated into a wide range of IP phones, media gateways, test tools, customer premise systems and high-capacity core network routers and session/border controllers. VQmon is highly efficient and scalable, using a small fraction of a MIP to monitor a single voice or video stream, or processing large volumes of streams in a multicore server at over 2 million packets per second per core. VQmon is available for a wide range of processor platforms and operating systems. -
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Softdial Contact Center
Sytel Ltd
Softdial Contact Center™ (SCC) is Sytel’s flagship suite of feature-rich contact center applications and services, currently driving 50,000+ users in 50+ countries. Maximize agent productivity, with high-performance predictive dialing, and a tailored omnichannel desktop allowing work on several open text sessions at once. As a platform, SCC is uniquely flexible, allowing users to either run the full suite or choose which modules to deploy. It can be extended via SCC’s comprehensive, robust APIs, modified, adapted and even white-labeled to fit any business requirements. SCC manages communication on all media channels – voice, chat, email, messaging – automatically blending and load balancing contact sessions between all agents, all queues and campaigns with its Automatic Session Distributor (ASD®). -
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Telemation
Database Systems
Database Systems Corp. (DSC) has been providing call center technology and computer software solutions to businesses and organizations since 1978. Telemation, our CRM software application, was built on the premise that providing timely information provided in a professional manner is the key to any business. But the flexibility to change is just as important in this dynamic business environment. We developed our contact center software with this concept from the very beginning. That is why so many call center managers, with unique and changing requirements, have chosen and continue to use Telemation software as their solution. When you need to quickly implement a new program or change existing campaigns, Telemation is the solution of choice. Telemation is CTI enabled with our call center phone system which features outbound predictive dialing and inbound call distribution (ACD) and Interactive Voice Response (IVR). Plus our phone system supports Text To Speech capability.Starting Price: $25 per month -
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Vonage Contact Center
Vonage
Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need for communication on one flexible cloud platform. Leverage all your Salesforce capabilities and data to personally address customers and complete faster, more effective calls, thanks to our deep integration with Salesforce. Make automated, informed, and faster routing decisions based on any Salesforce object - ensuring the best available agent speaks to the right customer. Provide your agents with everything they need to have great conversations. -
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Humach
Humach
Whether you’re looking to outsource customer support and sales operations, implement new CX solutions, or create an automated self-service strategy, Humach is the outsourcing company that will find and customize the right combination of services and solutions for your business. Humach makes it simple and more cost-efficient for businesses to outsource and improve service quality. By combining award-winning live and digital agents with robust contact center technology, we make it easy for you to focus on what’s important: customers and business success. Experienced live agents who thrive on providing exceptional customer service and delighting customers at every touch-point, our people are your people. AI-powered Digital Agents deliver faster, more satisfying experiences by interacting naturally with customers and freeing live agents from costly, repetitive tasks 24/7/365.Starting Price: $75 per month -
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Voxtelesys
Voxtelesys
Voxtelesys is a "Preferred Carrier" for multiple PBX and Dialer vendors. We support what we sell with an in-house staff of software and hardware engineers. We are custom coding new applications every day to advance connectivity to Voxtelesys services. Once you experience how Voxtelesys supports customers, you will know that your decision to partner with Voxtelesys is a great decision! We answer the phone and we take care of business. Voxtelesys provides scalable IP Communications services for contact centers and businesses of every size. Our High Capacity SIP Trunking with next generation routing supports contact centers from 4 lines to 4,000 lines and more. Our carrier-grade SIP termination services are fully redundant with 99.999% (five-nine) reliability, and offer an unparalleled level of integration power with your network infrastructure and dialer platforms. Based on the G711-ULAW/ALAW and G729 codecs, our SIP service delivers the best call quality available today.Starting Price: $19.95 per month -
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STARFACE
STARFACE
We offer you a flexible solution for your business telephony needs. Whether as a hardware or software-based system, STARFACE will provide you with the perfect communication solution, everything from a single source and “Made in Germany“. If 2020 has taught us one thing, it is that staying in touch with colleagues and clients is vital. Wherever they may be, In the office, working from home or on the road. With the STARFACE UCC Clients, it is easier than ever to stay connected thanks to business telephony features, user-friendly video meetings, instant messaging and file sharing. Communication keeps our businesses afloat. Today, more than ever before. Access the telephony system from your Android device or iPhone. You can make calls from your cellphone using the landline number, or you can take advantage of the key functions in exactly the same way as from the user interface. -
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YakoVoice
YakoVoice
Our voice platform comes with wide range of product and services which helps to automate any business process and leverage maximum advantages of cloud telephony. Discover the power of cloud telephony. Get all communication solution under one roof. Let your customers connect to you freely, expand your business across the globe. YakoVoice provides redundant cloud infrastructure spread across multiple regions to ensure high availability of cloud infrastructure. The system is well designed and thoroughly tested to work efficiently. In case of any sudden outage in a particular region, our cloud infrastructure plays an important role in failover management for every tollfree number.Starting Price: $13.52 per month -
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Cloud Dial
Cloud Dial
In a world, wherein you usually want to be available, an old phone machine now not cut it. Flow to a cloud-based totally telephony gadget with Cloud Dial to assist your corporation and clients stay linked within the workplace or on the circulate. Cloud telephony provides high-quality business-grade voice and advanced call features available on a desk phone, PC softphone or your mobile device, making sure that you never miss that all-important call. A virtual private number is a telephone number that forwards incoming calls to any of a number of pre-set telephone numbers. These are also called a follow-me number, a virtual telephone number or (in the UK) Personal Number. Usually, a virtual telephone number can be set to forward calls to different telephone numbers depending on the time of day and the day of the week using time of day routing. For example, between 9 and 5 on working days incoming calls will be forwarded to one's workplace, but in the weekends to one's cellphone. -
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easyinbound
easyinbound
If you like a number you see for sale on our website, you can have it within 1 hour when you sign up online! We’re so confident that you’ll love our products and customer care, we don’t lock you in to long term contracts. If you’d prefer not to use our online tools, you can speak to our Australian support team who will be happy to assist. We offer some of the most competitive rates in the market, and we don’t substitute that with hidden fees and charges. The technology behind easy inbound products and services allows your business to stay connected from any location. Never miss an opportunity to connect with a customer again! At easyinbound, we want each step to be straightforward, from the explanation of our services to the connection of your phone service to the ongoing use of our products. Our staff know their stuff, and we’ll help you understand the technical details that we’ve spent so much time leaning backwards and forwards. -
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Talk360
Talk360
The international calling app for you. Call any mobile or landline number. Easy. Reliable. Affordable. The receiver of your call does not need an internet connection or the Talk360 app. Buy credit at any time via the app or at 1.25 million shops worldwide. Not happy with your call or with the app? Get in touch with our Support team. Do you want to call your friends and family abroad? We connect everyone with our affordable, easy to use and reliable app as we believe that international calling should be accessible and available to all. With our app, you can even call people abroad who don’t have an internet connection or a smartphone. We bridge the distance with our international calling app so you can easily make calls to stay connected with your friends and family abroad. The Talk360 app allows affordable and reliable calling to any mobile or landline number in the world. To enable everyone to purchase call credit, we support local currencies and 60+ payment methods. -
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VOS3000
VOS3000
VOS3000 is designed for carrier-class operations. In addition to providing Account Management, ExchangeRate Management, Rate Management, Package Management, Cards Management, Gateway Management, Phone Management, Softswitch Management, IVR Management, System Management, User Management, Data Query and Web Self-Service System, the system also integrates add-on modules like the Global Card Business System (support 10 million cards) and Extreme Media Proxy, for you to build a stable , reliable and High-Performance operating system. VOS3000 softswitch supports SIP/H323/SIP-H323, with capacity up to 10,000 concurrent calls. Enhance processing performance, lower CPU utilization. H323 Add Signaling choose for Caller(Calling Party Number/. Source Address) and Callee(Called Party Number/ Destination. Add process number as local phone function for mapping gateway. -
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Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
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IQ Telecom
IQ Telecom
IQ Telecom provides perfect software and Solutions for every business and as per the requirements of the companies. The software Solutions and services that IQ Telecom provides like VoIP, IVR, Dialer, SIP Termination, and IP PBX Phone Systems are highly scalable, hosted (virtual), and on-premise and enable our customers to save lots of cost and time and give them a competitive edge in the industry. -
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MiCloud Connect
Mitel Networks
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. Backed by Google Cloud's industry-leading reliability, security and scalability to deliver uptime and SOC 2 and HIPAA compliance. The modern, intuitive user interface makes it easy for end users and admins to get work done fast with single-click functionality, a seamless experience across devices and real-time management. Clear expectations and timelines ensure a smooth transition, so you can make the switch quickly and confidently. The admin portal makes it easy to add functionality and upgrade permissions in real time. Rich PBX features, advanced call controls and softphone, mobile and IP desk phone options so you can talk and meet from anywhere effortlessly. -
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Sangoma Wholesale Carrier Services (formerly VI Communication Services) is designed to allow Internet telephony service providers (ITSPs) and managed service providers (MSPs) to easily provide high value services that their customers expect without any hassle. Businesses can also leverage our communication APIs to empower their applications with voice and messaging features, allowing them to easily communicate with their clients. As an ITSP, MSP or VAR, support your existing retail SIP trunking customers and sell phone numbers and other VoIP services not typically available within your network reach, adding new revenue streams. Or if you are just getting started, offer new retail SIP trunking service and bundle features you want to offer your new customers, such as messaging, conference bridging and more.
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Brightlink Voice
Brightlink
Voice communication is often taken for granted, but it’s the foundation of a successful omnichannel business and communications strategy. A one stop for all things voice, Brightlink Voice provides reliable global connectivity that powers calls for enterprises and communication providers over an industry leading IP-based network. With simplified pricing, our Enterprise Network Services provides you access to all of the key voice communication capabilities in one comprehensive offering. And with our CPaaS APIs, you can also build custom voice integrations into your business applications and processes. In addition to our carrier services, we have a solution designed to help both your enterprise and SMB customers better engage with customers. Brightlink Network Services provides access to key voice communication capabilities in one comprehensive bundled offering. Bundled access to essential voice capabilities. -
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Telia ACE
Telia Company
Telia ACE is the leading contact center solution in the Nordic region, with over 100,000 daily users and more than 350 million interactions annually. It offers a seamless omnichannel experience that unifies customer communication across voice, chat, text, and digital channels in a single platform. The solution integrates smoothly with most third-party platforms to support every step of the customer journey. Telia ACE combines cutting-edge AI technologies, including speech recognition and deep learning, with a human touch to deliver innovative, efficient customer experiences. It offers extensive tools like automation, video integration, smart knowledge bases, and data-driven analytics to help organizations transform digitally and improve service quality. Recognized as a market leader, Telia ACE is trusted by both private and public sector organizations for its reliability and forward-looking capabilities. -
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FreeSWITCH
FreeSWITCH
Everything you need to know to dive into the FreeSWITCH platform. FreeSWITCH is a Software Defined Telecom Stack enabling the digital transformation from proprietary telecom switches to a versatile software implementation that runs on any commodity hardware. From a Raspberry PI to a multi-core server, FreeSWITCH can unlock the telecommunications potential of any device. Combined with our hosted cloud platform, SignalWire, FreeSWITCH can interconnect with the outside world and scale to any size. The Pre-built virtual machine has both a written and video how-to to help you get started. All you need is a copy of virtualbox and you can be off and running in minutes. If you are an experienced developer you can also follow the instructions below to compile the FreeSWITCH platform from source among other manual installation options. If you already have a spare Debian instance handy, you can follow the link below to get detailed instructions on how to get our packages installed. -
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wolkvox
Microsyslabs
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems. -
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Dialed
Dialed
A macro tool for micro businesses. Get a business phone number with contact management and marketing capabilities—all in one app. Burner is your "other" number – a smart privacy layer for the smartphone era, giving users the power to take control of their communications and personal data. Enabling users to obtain and manage additional phone numbers for voice, SMS, and MMS communications, Burner is fast, safe and private. Burner lets users get as many numbers as they want, use each as a private line on an iPhone phone, and keep numbers indefinitely or 'burn' numbers they no longer need. Dialed is made by Ad Hoc Labs, Inc., a fast-growing startup based in Los Angeles, California. Our team is passionate about the idea that real-time communications should be more socially aware and privacy oriented, and we believe Burner is just the beginning. -
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Obihai
Polycom
Your system runs in the cloud using Obihai IP phones as your end points. With a premise-based system, all the equipment stays in the office and you can choose how and when to use VoIP. Configure RingCentral and Nextiva BYOD services using the OBiTALK portal as the conduit for the set-up of not only basic SIP registration but also for more advanced functions like assigning extension monitoring / Busy Lamp Field. Save money on phone calls. Use Google Voice with the OBi and enjoy free calls inside the USA and Canada. Call Internationally at amazingly low rates to over 150 destinations. E.g. 1¢ per minute to China, India and Mexico – with no connection fee. In 1969, we had customers traveling out of town on business. Neil Armstrong and Buzz Aldrin, along with their team at NASA, were on a mission…to the moon. And they took our headsets with them. That was more than 50 years ago, and you should see what we're up to now.
