Audience

Companies of all sizes that want a business phone service solution

About MiVoice Business

The on-premise business phone system that has everything your organization needs to deliver great customer experiences. MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery. MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe. Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Mitel Networks
Founded: 1973
Canada
www.mitel.com

Videos and Screen Captures

MiVoice Business Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
In Person
Support
Phone Support

MiVoice Business Frequently Asked Questions

Q: What kinds of users and organization types does MiVoice Business work with?
Q: What languages does MiVoice Business support in their product?
Q: What kind of support options does MiVoice Business offer?
Q: What other applications or services does MiVoice Business integrate with?
Q: Does MiVoice Business have a mobile app?
Q: What type of training does MiVoice Business provide?
Q: Does MiVoice Business offer a free trial?

MiVoice Business Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Telephony

Call Center Management Supported
Contact Management Supported
Inbound Reporting Supported
VoIP Supported
Voice & Data Integration Supported
Auto-Dialer Not Supported
Call Monitoring Not Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported

MiVoice Business Additional Categories