Alternatives to i-Listen
Compare i-Listen alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to i-Listen in 2026. Compare features, ratings, user reviews, pricing, and more from i-Listen competitors and alternatives in order to make an informed decision for your business.
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BryteCall
BryteCall
We keep things simple. If your business needs an efficient and effective VoIP phone system, we can get it done quickly and easily. Discover how BryteCall can give you the cloud phone system your business needs while lowering your monthly costs and giving you more control over communications. Talk to one of our experienced team members today and they’ll provide you with a free consultation so you can learn more about our business telephone systems, VOIP handsets, and how we can help your business. Your ability to communicate with your customers has a lot to do with your success. BryteCall’s cloud phone system is exactly what you need. Our business telephone systems use the power of the internet to connect you to your customers, giving you more options as your business grows to meet new and specific demands. We help you choose the right VOIP handset for your business and work with you to provide total support for your phone systems. -
2
Kixie PowerCall & SMS
Kixie
Kixie is a revenue engagement platform that helps teams connect faster, sell smarter, and scale efficiently with AI-driven automation and seamless CRM integration. ✔️ Outbound Sales: Increase connection rates by up to 400% with AI-powered Local Presence Dialing, Multi-Line PowerDialer, and Spam Risk Reduction. ✔️ Marketing: Automate calls and texts for instant follow-ups and personalized, scalable outreach. ✔️ Inbound Sales & CS: Streamline workflows with CRM-based call routing, shared SMS inboxes, and automated responses. ✔️ RevOps & Leadership: Optimize team performance with AI-powered call insights, live coaching, and real-time analytics. 🚀 Boost productivity and revenue with Kixie. Visit our website to get started for free today, no credit card required! -
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VoIPco Telecom
VoIPco Telecom
VoIPco offers a wide range of services and a robust choice of features to enhance your business telecom experience. VoIPco enables most businesses to upgrade their business telephone system and realize a Return On Investment within 6-12 months. Access your telecom services across your IT network, including computers, desktop phones and mobile phones. Unified Communications (UC) is the seamless integration of voice, video, chat, contact center/IVR applications, and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.Starting Price: $12.99 per month -
4
CallShaper
CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type. CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.Starting Price: $75 per month -
5
Erlang
Erlang
Erlang is a programming language used to build massively scalable soft real-time systems with requirements on high availability. Some of its uses are in telecoms, banking, e-commerce, computer telephony and instant messaging. Erlang's runtime system has built-in support for concurrency, distribution and fault tolerance. OTP is set of Erlang libraries and design principles providing middle-ware to develop these systems. It includes its own distributed database, applications to interface towards other languages, debugging and release handling tools.Starting Price: Free -
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Ringover
Ringover
ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!Starting Price: $44.00/month/user -
7
astTECS
*astTECS
*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards. -
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Diamond Voice
Diamond Voice
Diamond Voice delivers hosted telephone solutions nationwide. We are privileged to include the top companies in a variety of industries as clients. With extensive knowledge of telecommunications and cloud-based telephony, our Sales Engineers combine the best of customer service with hands-on understanding of system capabilities. We specialize in business class telephone solutions and creative IVR applications for the cloud telephone platform. Innovative and inexpensive hosted telephone solutions provide companies with the reliable communications necessary in today's competitive marketplace. Privately held and family owned, at Diamond Voice, we bring the same loyalty and passion for excellence to your business that we have for ours. Loyalty and reliability are core values. Exceptional technical support is a personal commitment at Diamond Voice. Business and personal activity doesn't stop at 5pm, so 24-hour technical support is provided and no question is too small to ask. -
9
Tetra
Tetra
Tetra dials into your calls and automatically takes notes for you, so you can focus on the conversation now and remember everything later. Simply invite bot@asktetra.com to an upcoming call on your calendar and we'll dial you just before it starts. Or, create a call whenever in our web app. Accept and merge Tetra's call as soon as your meeting starts. We'll start transcribing right away. Read, listen to, and search your notes in our web app once Tetra is done transcribing. Share with your team and export to your favorite productivity tool. Type any phrase or concept you remember talking about, and we'll jump you right back into the conversation. Keep your team in sync by sending a link to your notes to team members who didn't participate in the call. Export your notes to Evernote, Dropbox Paper, Slack, Email, and Google Docs, or email us and we'll add your favorite tool. Unlike other transcription services, we'll get you your notes by the end of the day or the call's on us.Starting Price: $100 per month -
10
Trust+
ServeMeBest
Trust+ is a ground-breaking call recording service with the unique ability to share recordings with the caller. As well as offering a convenient new service for customers, Trust+ brings unprecedented transparency, is a clear statement of trust, and acts as a powerful market differentiator. Designed for integration with your IVR system, Trust+ lets callers choose to record a call with the contact center. If the caller opts for recording, the call is recorded and stored in the Trust+ service. The caller is notified of the recording location by SMS for convenient recording retrieval. Trust+ is suitable for all high quality customer care operations in any sector including telecoms, utilities, travel, hospitality, logistics, government, finance and healthcare. -
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Cebod Telecom
Cebod Telecom
Cebod Telecom is one of the market leaders for affordable business VoIP plans. If you want a quality VoIP system on a budget, Cebod Telecom is the provider for you. They offer a state-of-the-art Pay-Per-Line business telephone model. Revolutionary as businesses will pay per line as opposed to pay-per-user VoIP systems, this service offers businesses access to Cebod Telecom’s already well-regarded quality telephone systems. In addition, the company also offers all-inclusive 50 plus premium IP PBX and dial tone features including music on hold, call forwarding, voicemail, e-Fax, and SMS through their VoIP services. Cebod Telecom offers both metered and unmetered phone plans suited for every type and size of business. High call quality, unlimited user extensions, and unlimited calling within USA and Canada are some of the benefits offered for each phone plan. They also offer free android and IOS phone Apps to manage the phone system and to communicate. -
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maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
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ICOMM TMA
ICOMM
ICOMM is a services-first telecom management and consulting company, offering IT Telecom Expense Management, support services for fixed telephony, UCaaS and mobility services, contract/RFP management and network transformation consulting, and Bill Payment Services. ICOMM serves clients across over 4,000 locations in North America, Europe, Asia Pacific, and beyond. ICOMM has been providing these services to clients since the early 1990s, and has a long track-record of client retention. ICOMM strives to be the most effective and capable telecommunications management service provider for our clients and prospects, continuing to exceed their expectations at every opportunity, by providing them great technology and the very best analysts. -
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Enghouse Smart Interaction Recording
Enghouse Networks
Feature-rich multi-channel recording, quality monitoring and voice analytics solution used by businesses of all sizes across the world for compliance, security and improving service levels. Unlock customer insight using audio mining and speech-to-text transcription coupled with an advanced text index and search engine. Smart Interaction Recording is a cloud-based, multi-tenant platform offering Telecom Operators with a rich value to add a suite of services. Operators can provide corporate customers with regulatory compliant recording within verticals such as finance, insurance and healthcare. -
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BillView
Fastlane Software
Fastlane Software is pleased to present the 'BillView' solution to Telecoms management. The BillView solution is a combination of specialist bill integration software and industry expertise focused on providing the highest standards in bill reporting and analytic consultancy. Billview is a comprehensive online telecommunication asset management and bill reporting service that enables organizations to manage all aspects of their telecoms inventory, usage and expenditure. We offer a range of analytic reports and services to assist in evaluating, understanding and benchmarking your organization's telecommunications costs and inventory. Telecommunication billing is complicated. Collate the information needed to ensure you're being charged for only what you should, at the rates you're expecting. With extensive experience and a dedication to telecommunication billing solutions, you will find no better partner to work with. -
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salestar
salestar connect
salestar™ has a proven experience of providing telecoms services in the UK and across Europe. Some of the biggest and most prestigious telecom companies in the world have trusted salestar™ in managing their business operations. salestar™ is a partner of O2,EE and Vodafone networks. salestar™ prides itself in its deep understanding of the telecommunications industry and has a comprehensive range of solutions for Telecoms Retail, B2B, Distribution & Dealer Management and Refurbishment businesses. salestar™ provides real time management of all the business operations from a central hub. The salestar™ provides a 360 view of your entire business; so no more waiting to consolidate different systems to find out a key piece of information. Operations, warehouse and administration workload is fully streamlined via built-in workflow management. -
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Navita Connect TEM
Navita
Telecommunications Expense Management or Telecom Expense Management (TEM) is not something new: most companies do it. However, many companies audit telephone bills and consider it TEM. It is broader than that and Navita Connect has a complete module of features to professionally manage your telecommunications resources, bringing the greatest possible return to your organization. The management of telephony or telecom contracts implies the registration of all relevant information of the contract such as: validity with start and end date, negotiated rates, services included, limited or unlimited service packages, etc. He is the one who warns you when the contract is getting close to expiry so that a trade can start before expiration. Invoice payment management is important for large companies, as the high volume of invoices complicates management and late payments can generate costs with fines and interest, in addition to service interruption. -
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Exelysis Contact Center
Exelysis
Exelysis Contact Center is a contemporary telecom framework providing advanced features, improving the reliability of communication. Exelysis, through group based routing, allows the intelligent distribution of calls and the optimal utilization of agent resources. With Exelysis Contact Center, each call can be multiply tagged based on its characteristics, allowing for fine grained handling. An agent group acts like the bonding agent between calls and handling agents. Groups can abstract skills, departments and campaigns, providing great flexibility when modelling the call routing scenarios. Groups can be bundled in sets, allowing more complex scenarios to be implemented. Queueing of calls is performed dynamically, based on the call’s characteristics. Priorities allow for delicate tuning of call handling order, and advanced features like priority levels allow assigning important calls to agents concurrently with their streamlined workload.Starting Price: 50e -
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GAC Telecom Fleet
GAC Software
GAC Telecom Fleet is a telecom expense management solution designed to help organizations optimize and control their telecommunications and mobile device fleets. The platform automates the collection, integration, and consolidation of telecom data from multiple operators into a single management environment. Businesses can use the software to verify invoices, monitor telecom resources, analyze fleet performance, and identify opportunities for cost savings. Delivered as a SaaS solution, GAC Telecom Fleet can be accessed from any internet-connected device without requiring local installation. The platform also provides tools for alerts, reporting, order management, and telecom asset tracking. With optional support from GAC telecom experts, organizations can improve visibility and efficiency across their entire telecom infrastructure. -
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PRO-T-S
Marketing Systems Group
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI systems, and telephony operations. PRO-T-S is a modular telephony system that features seamless connectivity with numerous CATI systems. It also offers study-selectable dialing modes and is scalable to your phone room needs. Features multiple dialing modes that are user-variable and accessible across multiple locations, projects, CATI interfaces, and telephony configurations. PRO-T-S pays for itself in under a year, and often in as little as six months. PRO-T-S helps you increase productivity, revenues, and profits by lowering system cost and boosting labor savings. -
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Dialing Innovations
Dialing Innovations
Dialing Innovations provides a suite of hosted services: call-center and contact center applications, SMB and enterprise phone systems, video conferencing, online learning platforms, CRMs. Dialing Innovations hosts its own data center, allowing for better control of its clients' environments and faster development times. Dialing Innovations currently has 5000 subscribers to its services all over the world. -
22
ESKA Digital Billing
ESKADENIA Software
ESKA® Digital Billing enables real-time billing in telecommunication networks. It has a flexible and powerful convergent rating engine that gives network operators a competitive advantage to be market leaders in the telecommunications industry. It provides an advanced system for the convergent billing of different services such as wireline, wireless and data networks. This powerful system provides many rich and valuable features such as supporting convergent billing of different telecom services, supporting multi-billing cycles with different frequencies and grace periods, supporting different charging methods such as advance, arrear and one-time charging. ESKA® Digital Billing enables telecom operators to manage their administrative and billing tasks effectively through the integration with other systems such as Customer Care. -
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Mango Voice
Mango
Mango Voice lets you modify your own phone system and call flow! Our proprietary Digital Switchboard has an easy drag-and-drop system. Mango Voice makes it easy to control how each extension handles an incoming phone call. With our Digital Switchboard, you can simply choose from a list of operations and drag them onto a dial plan. Reposition operations in the dial plan however you want by dragging them around. When you are finished, just click save and the changes will take effect immediately. Mango supports most Cisco and Yealink phone models. Any phones outside of those models do not work in our system. Yealink's are superior to all other phones on the market to date. Please Contact a sales representative to see if your phones are supported.Starting Price: $28.95 per user per month -
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Infinity Telecom
Infinity Telecom
Infinity Telecom is a licensed telecom operator in Czech Republic. We are engaged in traffic exchange with partners all over the world (premium and wholesale termination). Infinity Telecom, a Prague-based telecom operators group. We offer solutions in the areas of data storage and transmission, IP and classical telephony, Internet access, content delivery, colocation and other telecommunication services in several countries of the world. We offer solutions in the areas of global voice services (SIP trunking, DID numbers). IP transit, hosting services (server rental, colocation, hardware hosting, content delivery, data storage and similar services), local services in Czechia and Slovakia (Internet, office telecom solution). Our PoPs are in Prague, Bratislava, Amsterdam, Mumbai, Barranquilla.Starting Price: $30 per month -
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Yo Telecom
Yo Telecom
Much like how your smartphone is more than just a device for making and receiving calls – Yo telephone systems are packed with cutting-edge features that not only increase your communication efficiency, but also maximise your customer experience. From feature-rich business phones to user-friendly marketing tools, all of our services are chosen to help increase your business’ success. Our business telephone systems are more than just a business landline… Track your missed calls, integrate your CRM on your PC with your business phones, and automatically record all calls in the cloud. Handle cordless calls from anywhere on site with 100% coverage guaranteed. -
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Voiptime Contact Center
Voiptime Cloud
Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!Starting Price: $70 per user per month -
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Abyssmedia MCRS
Abyssmedia
Abyssmedia Multi-Channel Sound Recording System designed for recording audio information from multiple sources simultaneously and automatically. The sound recording software can record up to 32 channels and compress records for archiving. It can be used for conference recordings, telephone line monitoring, radio station logging, logging of intermittent transmissions, and other specialized applications.Starting Price: $64.95 -
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IBM iConnect® Enterprise Archive lets you store, manage and share all your enterprise-wide images, DICOM and non-DICOM, from disparate PACS, specialties, service lines and sites regardless of source or format. This award-winning VNA makes it easy to extend your IHE strategy to include native XDS support. With IBM iConnect Enterprise Archive, you can access a consolidated view of a patient’s health record with rich integration to the EHR, helping you to make more informed decisions for your patients. IBM iConnect Enterprise Archive delivers a gateway to the cloud that enables cross-department/cross-institution interoperability with a truly vendor-neutral enterprise imaging platform. Enjoy the freedom to use the cloud vendors of your choice to suit the needs of your organization. Enable clinicians to access any image, anywhere, anytime with an enterprise imaging strategy centered on IBM iConnect Enterprise Archive (VNA), DICOM gateway, and IBM iConnect Access.
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Ytel
Ytel
Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.Starting Price: $99 per user per month -
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Amtel TEM Solution
AMTEL
Reduce mobile and telecom expenses and increase efficiency of mobile and telecom services in the enterprise. Amtel’s solution for mobile and telecom expense management helps organizations eliminate up to 40% of their costs. Get cost reductions in service plans, and streamline mobile and fixed telecommunications operations. Track all mobile and telecom assets across the enterprise with a central repository. An accurate inventory is essential for billing management, monitoring contract expiration, and elimination of unused mobile connections. Enterprise can provide access to site admins to manage their communication services. Location administrators get the insight they need to optimize their department’s cellphone spend. Executive management can view the trends of telecom spend throughout the organization empowering them to control costs. -
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Voxida
Accurate Always Inc.
Voxida is designed to respond to your demands, accommodate your work-flow, and efficiently record, monitor, report and replay your calls. The primary Voxida Software Suite includes the tools you need to record calls. The Voxida software suite allows you to automatically record all calls, all the time, on demand or by schedule. Most organizations using Voxida utilize the full-time call capture capabilities to log all of the digital or VoIP telephone, intercom or radio conversations in their center, whether it is for immediate call playback or long term archival. Voxida offers complete flexibility in telephone recording. Whether you want to capture 100% of conversations on all lines, record calls by schedule on certain extensions, or to record certain phones on demand, you can do so without additional cost. -
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PhoneBurner
PhoneBurner
PhoneBurner is a power dialer and sales acceleration platform that helps B2B & B2C sales teams engage more contacts in quality conversations. Now with ARMOR - the most comprehensive and done-for-you spam protection and answer rate solution. With average answer rates >10%, PhoneBurner powers millions of conversations - with no awkward pauses or connection delays - for 3000+ revenue-focused clients. PhoneBurner blends calls, email, and SMS and handles time-consuming tasks - like leaving voicemails, sending emails, logging calls, and performing post-call workflows. Reps spend their time talking and closing deals. Manage an entire team from one dashboard. Access cutting-edge reporting and analytics, automatically distribute leads, monitor and coach reps live and ensure KPIs are trending in the right direction. Teams rave about the productivity increases, ease of use, answer rates, and commitment-free packages. Try PhoneBurner free today.Starting Price: $149/month/user -
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FreJun
FreJun
FreJun automates calling, logging your business calls and insights with your favorite workflow tools in a single click. Eliminate manual dialing and make more calls with click to call and autodial. All the calls are recorded and logged automatically which you can use for future reference and training. Improve call pickups with the help of Google verified calls or True caller on your FreJun virtual number. Use FreJun’s analytics to track your team’s performance and find which part of your process is working and which can be improved. No more switching between multiple apps! Integrate FreJun with your existing workflow tool, and get all your call data organized in one place.Starting Price: $17.50 per month -
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CloudCall
CloudCall
CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.Starting Price: $15/user/month -
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Call Saver Pro
DynaMetric
Call Saver® Pro™ enables you to save, sort, and retrieve recordings of your phone calls on your computer. Great for small or home businesses, individual users, or anyone who wants to keep records of their telephone conversations. Save your telephone conversations directly to your desktop or notebook computer. Immediately e-mail or upload conversations at your discretion, eliminate the need for bulky cassette tapes. File your conversations in folders, or directories on your hard drive or any network drive, for instant access in the field, office, or courtroom. Records automatically and manually. Works with virtually any corded phone and PC. Automatically time & date stamps recorded files. Archive recorded files to any network drive or server. Automatically saves recordings as WAV files. Easy online registration (requires Internet connection). Instant playback of the last minute of a call in progress. Compatible with all Windows operating systems. -
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CallConfine
Nexsus Techno Solutions
CallConfine is innovative call Recording / voice Logger solutions which come in analog (4 , 8, 16, 24 ports), digital (single, dual, core), digital extension ( 8, 16, 24 Port) & VOIP. Solution is commonly used in Financial Institutions, Banks, Hospitalities, call centers, BFSI, Public Sectors, and Corporate to record the telephonic conversation. CallConfine application benefits the organization to improve business accuracy and efficiency easily. Monitor your Marketing and customer care dept. Avoid communication gap with your clients. Dispute Resolution: Recording of the telephone conversation can be priceless when you overcome disputes in your business. The logged conversations act as an important proof to solve the differences and retain the respect of your customers. Hence it´s a full proof "Compliance Product". CallConfine takes care of Policy Compliance, Performance Management, Interaction Monitoring, Finally and most importantly Customer Satisfaction. -
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VRS Recording System
NCH Software
The VRS is a multiple channel voice recording application typically used for telephone line recording, radio station logging or control room recording. The VRS records 1 to 64 audio channels simultaneously with advanced audio compression to reduce file size. Find and play recordings ordered by date or channel.Starting Price: $99/one-time -
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Qalaama
Qalaama
Qalaama is a telecom-focused platform that provides insights, resources, and solutions for businesses looking to improve customer communication through SMS, A2P messaging, RCS, HLR lookup, MNP lookup, SMS firewall, telecom routing, and mobile verification technologies. We help organizations understand messaging infrastructure, optimize delivery performance, enhance security, and stay informed about the latest developments in the telecommunications industry. Whether you're exploring messaging solutions, authentication methods, or telecom technologies, Qalaama delivers practical knowledge and industry-focused content to support smarter communication strategies.Starting Price: $100 -
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Vozelia
Vozelia
Vozelia has been part of Sewan since 2017. Sewan is the reference voice over IP telecommunications operator for companies, a pioneer in the IP telephony sector in Spain with more than 10 years of experience. Sewan Communications is part of the Sewan Groupe, one of the most innovative and recognized companies in France. Sewan offers a white label model that redefines the "turnkey" concept, oriented to the demand of today's customers and companies, as well as the management of tomorrow's telecommunications operators and distributors. All of this is done through our All-In-One platform, Sophia , which features simple, automated management for setup, auto-provisioning, and billing from a single interface. Discover all our professional, simple, scalable and automated telecommunications solutions. You will be able to enjoy IP Telephony through your smartphone or Tablet, using an IP Telephone or by placing an ATA transformer in your analog telephone.Starting Price: $8 per month -
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VersatilePLUS+
VLM International
It has become increasingly difficult in today's times to manage costs, improve productivity and increase revenue. Controlling and understanding today's telecommunications cost is a key concern for business executives and telecom service providers. In the world of telecom billing, versatility and stability define the gold standard. VLM's VersatilePLUS+ telecom billing software offers solutions to the challenges in today's telecom industry. Complex technologies, vendor support problems and lack of resources are some of the issues faced today in VoIP billing. In today's world, versatility and stability define the gold standard. VLM's solution is accurate and affordable and will help manage costs, improve productivity and increase revenue. Our eVoIP+ product is streamlined to meet the needs of today's VoIP providers. Combined with our experienced team, VLM International offers superior customer relationship management software and services. -
41
Cadebill
MCL Systems
Developed by MCL Systems, Cadebill is a smart, fully integrated billing and convergent charging solution for the telecom industry. Specifically designed for use by telephone companies, cable companies, wireless companies, Internet service providers (ISPs), and local telephone companies, Cadebill offers a wide range of tools that help telecom businesses to efficiently provide innovative products or services to the market, promote faster rollouts with better accuracy, eliminate redundancy, and streamlines and automates common operational processes to reduce CAPEX/OPEX with lower total cost of ownership (TCO) and higher return on investment (ROI). Key features include inventory management, chargeback tracking, call system integration, customer relationship management (CRM), call rating, and more. -
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BillCall
Panamax
BillCall is a robust telecom billing solution for prepaid & postpaid roaming, voice & SMS interconnect services, rate & policy management, deal & dispute management and order management among other features. It provides a complete suite of reconciliation and settlement features for mediation, origination, termination, roaming and transit traffic. The solution has the capability to leverage existing infrastructure to deliver new and enhanced services and can easily be integrated with a wide range of third party software and solutions such as telecommunication switches, accounting software and CRM. -
43
Ctalk
Ctalk
Realize the benefits of contact center, IVR, speech recognition, call recording, unified communications, outbound dialing without replacing your existing telephony platform. The Ctalk contact centre system 'wraps around' your existing PBX seamlessly adding features or more capacity. That's why you don't have to rip and replace. Effectively handle more calls and contacts with the same or reduced resources. Significantly reduce your support costs and dependency on I.T. by empowering multiple administrators with on the fly call management. Dramatically Increase first contact resolution. Know who is calling and why, then route to the right agent every time. 24/7 automated services blend seamlessly with proactive outbound calling. -
44
DecisionTelecom
DecisionTelecom
DecisionTelecom is a global provider of Application-to-Person (A2P) messaging and voice communication services, offering an omnichannel platform for business messaging worldwide. As a licensed telecommunications operator, they provide direct channels for seamless integration with mobile network operators, ensuring high-quality message delivery across more than 190 countries. Their services include SMS, Viber, WhatsApp Business messaging, RCS, and high-quality voice calls, all accessible through user-friendly APIs and SDKs for easy integration into existing systems. Decision Telecom's mission is to enhance and simplify communication between companies and their clients, providing 24/7 professional support and personalized account management to ensure reliable and efficient service. -
45
Intrado Cloud Contact Center
Intrado
Give call center agents and admins the tools they need to deliver service excellence – first time, every time. Intrado Cloud Contact Center (formerly West Cloud Contact), is an enterprise contact center solution that empowers your call center staff with a sophisticated set of call handling and reporting tools. It offers unlimited scale of users as well as agility and control beyond outmoded telephony. As a cloud-based service, there’s no need to purchase, upgrade and maintain complex on-premises systems and disaster recovery is built in without any extra expense or hardware requirements. You can nimbly handle unpredictable or seasonal call volumes, outmaneuvering your competition and delighting customers. Cloud Contact eases the load on helpdesk and support staff, and you can easily accommodate distributed contact centers, incorporating both facilities-based and home workers – all with full access to centralized management and reporting.Starting Price: $25 per month -
46
Globys TEM
Globys
Let’s face it. No two customers are alike – especially large Corporates with complex structures and processes. But providing highly customized solutions is costly and unsustainable. Our TEM solution couples our B2B portal suite with value add data, workflows and integrations. This well-designed balance ensures your customers’ specific needs are met with an off-the-shelve and cost efficient solution. Telecom costs represent a sizable portion of a Corporate’s expenses, with the majority tied to day-to-day management of employee devices and services. They have business systems and processes in place. And they’re expecting their telecom partners to adapt to their ways – not vice versa. We enable these services to eliminate the manual and costly tasks tied to telecom management. -
47
BDM Voice
BDM Voice
With so many options to choose from, finding the right telephone system for your business can be overwhelming. If you have time, read on to learn about different options. If not, get in touch and our specialists will work with you to find a suitable solution that meets your needs. BDM offers a different approach to telephony. Dependent on your specific business needs, including company size, location, remote working practices, number of sites and available network connections, we will advise of the most suitable solution that meets these needs. Sometimes called Cloud Telephony, IP Telephony or VoIP (Voice over Internet Protocol). Hosted Telephony simply connects to a data network so requires less hardware. You can still have a familiar desktop handset, or you may prefer to use a desktop PC with a headset, or just a smartphone device – or sometimes a combination of all three! -
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Nectar Desk
Nectar Desk
Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.Starting Price: $50 per user per month -
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FluentStream
FluentStream
Do you want a business phone service that works without costing a fortune in setup or monthly fees? Wouldn't it be nice to focus on your customers instead of spending hours on hold with your provider every time you want to make a small change? Welcome to FluentStream! We're committed to being the easiest business communication system to do business with. We offer no-contract plans with 24/7 client success for every account. Not only will we hold your hand throughout the entire onboarding process, but we'll do everything on your behalf (including the hassle of calling your internet provider). We know how complicated phone setup can be, and we're more than happy to do the heavy lifting so you don't have to. It's all part of being the easiest business to do business with.Starting Price: $20.00/month/user -
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Datanet
DATANET
DATANET has been active since 1986 in the fields of data processing / analysis / evaluation and supporting consulting services. A special focus was on individual software development in the telecommunications industry (software, service, consulting). Other services include: project management for complex telecommunications architectures, as well as Telecommunication -Expense Management (TEM) solutions for major customers. Contract management (inventory, ordering, logistics, historicization), Invoice processing (check, assign, update), Reporting (extensive analysis of consumption, costs and origin at all organizational levels of a large company), Integration into existing system environments (ERP systems, SRM systems, HR systems, SAP ARIBA, Crossinx, basware, ServiceNow ...), Connection of any network operator and supplier.