Audience

Business Phone System solution for companies

About Mango Voice

Mango Voice lets you modify your own phone system and call flow! Our proprietary Digital Switchboard has an easy drag-and-drop system. Mango Voice makes it easy to control how each extension handles an incoming phone call. With our Digital Switchboard, you can simply choose from a list of operations and drag them onto a dial plan. Reposition operations in the dial plan however you want by dragging them around. When you are finished, just click save and the changes will take effect immediately. Mango supports most Cisco and Yealink phone models. Any phones outside of those models do not work in our system. Yealink's are superior to all other phones on the market to date. Please Contact a sales representative to see if your phones are supported.

Pricing

Starting Price:
$28.95 per user per month
Pricing Details:
Billed annually

Integrations

Ratings/Reviews

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Company Information

Mango
Founded: 2013
United States
mangovoice.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online

Mango Voice Frequently Asked Questions

Q: What kinds of users and organization types does Mango Voice work with?
Q: What languages does Mango Voice support in their product?
Q: What kind of support options does Mango Voice offer?
Q: What other applications or services does Mango Voice integrate with?
Q: Does Mango Voice have a mobile app?
Q: What type of training does Mango Voice provide?
Q: How much does Mango Voice cost?

Mango Voice Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
Mobile Access Supported
IVR / Voice Recognition Not Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Call Center

Call Logging Supported
Call Recording Supported
Blended Call Center Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
IVR / Voice Recognition Not Supported
Inbound Call Center Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

Call Recording

Video Call Recording Not Supported
On-Demand Recording Not Supported
Archiving Not Supported
File Transfer Not Supported
Screen Activity Recording Not Supported
Recording Bookmarking Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
Call Sharing Not Supported
Instant Retrieval Not Supported
Scheduled Recording Not Supported

Call Tracking

Call Recording Supported
Call Routing Supported
Caller Identification Supported
CRM Not Supported
Call Log Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

Telephony

Call Monitoring Supported
Auto-Dialer Not Supported
Call Center Management Not Supported
Contact Management Not Supported
IVR / Voice Recognition Not Supported
Inbound Reporting Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
VoIP Not Supported
Voice & Data Integration Not Supported