Alternatives to eeedo
Compare eeedo alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to eeedo in 2026. Compare features, ratings, user reviews, pricing, and more from eeedo competitors and alternatives in order to make an informed decision for your business.
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1
ManageEngine ServiceDesk Plus
ManageEngine
Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho. Track and manage IT tickets efficiently, resolve issues faster, and ensure end-user satisfaction with the cloud-based IT ticketing system used by over 100,000 IT service desks worldwide. Manage the complete life cycle of IT incidents, problems, changes, and projects with out of the box ITIL workflows. Create support SLAs, define escalation levels, and ensure compliance. Automate ticket dispatch, categorization, classification, and assignment based on predefined business rules, and set up notifications and alerts for timely ticket resolution. Reduce walk ins and unnecessary tickets by giving your users more control. Enable end users to access IT services through your service catalog in the self-service portal. Help users create and track tickets and search for solutions. -
2
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
3
Mint Service Desk
OPGK Software
Mint Service Desk is a comprehensive and user-friendly software solution designed to streamline and enhance the management of IT service operations within organizations. It serves as a central hub for all IT-related requests, incidents, and changes, enabling efficient communication and collaboration between IT teams and end-users. With Mint Service Desk, organizations can effortlessly track, prioritize, and resolve IT issues, ensuring minimal disruption to daily operations. The platform offers a range of powerful features, including ticket management, self-service portals, knowledge bases, asset management, and reporting capabilities. In addition to its core features, Mint Service Desk also excels in complaint management, offering robust functionality to address and resolve customer complaints efficiently. The platform understands the significance of handling complaints promptly and effectively to maintain high levels of customer satisfaction.Starting Price: $5/month/agent -
4
Everest 7
Lynk Software
Everest by Lynk Software, Inc. is a leading cloud-based complaint management and quality assurance software solution that supports mid-size and large organizations across a variety of industries. Highly customizable and easy to use, Everest helps organizations improve their service quality and increase customer loyalty by ensuring that every concern or issue is managed and handled in an efficient and timely manner. Everest users receive queries and customer complaints through various channels that include phone, email, mobile app, remote call centers, and the company’s website. -
5
Asset Infinity
PcsInfinity Pvt. Ltd.
Asset Infinity is one of the leading asset tracking and management software widely used in various industries by a multitude of brands. It is an asset tracking and management software, hosted on the Microsoft Azure Cloud Services with 99.9% of uptime guaranteed. Asset Infinity facilitates you with Asset Tracking, Inventory Management, Preventive Maintenance, Complaints/Ticketing/Breakdown Maintenance or Incident Management, Depreciation Management, Resource Allocation Management, and User Management to replace old spreadsheets with a new experience of customized software. The tracking of assets with Asset Infinity has become easier than before with barcodes, RFID, NFC, and geographic location to leave an asset trail behind and streamline the auditing processes.Starting Price: $110/month -
6
ShopController
ShopController
Automotive Repair Shops - Spend more time growing your automotive repair shop and less time on inventory, accounting, and other daily shop management tasks. Easily manage service writers and mechanics time and performance with job tracking and workflow features. Heavy-Duty Vehicle Repair - Trust your heavy-duty vehicle maintenance and repair to Shop Controller, with several HD vehicle and equipment repair management features. Fleet Maintenance Management - Whether it's your internal fleet or your customer's fleet, ShopController provides tools including fleet maintenance reports, vehicle logs, tire history, and tire wear tracking, so you and your fleet customers can easily manage and track vehicle status. Founded in 1992, ShopController includes inventory control, scheduling, mechanic tracking, workflow, and equipment management. ShopController also has a proven track record with multi-site and franchise management operations. Request a free online demo. -
7
Focus Desk
Focus Telecom
Focus Desk by Focus Telecom is modern, cloud-based issue ticketing and service desk software solution. Feature-rich and scalable, Focus Desk enables users to effectively manage customer issues through a range of communication channels, such as web forms, chat, email, SMS, and phone. By using Focus Desk Ticketing System, orders, inquiries, complaints, returns, and other issues are automatically registered and resolved in a timely and streamlined way. Key features include automatic inquiry registration, ticketing system, processing deadlines, inquiry list, inquiry grouping, inquiry allocation, productivity monitoring, and so much more.Starting Price: $19.00/month/user -
8
Wowdesk
Wowdesk
Affordable, flexible, and user friendly omnichannel help desk software helping businesses of all sizes deliver WOWing customer experience. Wowdesk automates tracking, recording, life-cycle of customer service requests and then streamline resolution process. Wowdesk brings together all customer requests from multiple channels into one unified platform. Automate your complaint management processes with Wowdesk to meet regulatory and compliance requirements, ensure customer satisfaction, prevent recurring problems and more effectively track and manage customer complaints. Powerful reporting tools and dashboards provide meaningful metrics to measure performance, customer satisfaction, and return on action.Starting Price: $5.00/month/user -
9
Quick Assign Service CRM
Twobro Power Solutions
Quick Assign Service CRM is an all-in-one software built for field repair businesses like HVAC, RO, IT, medical, and equipment repair. It simplifies your entire service cycle—from complaint logging to job completion and invoicing. Designed for efficiency, it offers tools for customer complaint management, AMC tracking, preventive maintenance scheduling with reminders, and real-time GEO tracking to monitor technicians and assign jobs smartly. Manage inventory, expenses, and both sales and purchase invoices effortlessly. With powerful reports, you can analyze performance, track revenue, and monitor service history in one place. Quick Assign helps you streamline operations, enhance customer satisfaction, and boost productivity—making it the ultimate solution for managing your field repair business effectively.Starting Price: $249/user/month -
10
Spinso ServiceDesk
Spinso
ServiceDesk is a simple solution for service-oriented firms to systematically manage customer complaints & service contracts. Managing complaints and contracts in excel or spreadsheets has its own limitations such as a lack of centralized management and lesser control over data as it is scattered across different folders, workstations, branches, or even geographical locations. It is difficult to collaborate, generate reports, analytics, etc. since the information is managed individually by stakeholders or managers. With ServiceDesk, you can centrally and systematically manage service data. It has a simple intuitive & workflow interface that enables you to focus on the actionable items for quick and timely actions, you can not only manage your service contracts (warranty & AMC) but also get alerts for your expiring contracts, reminders for PMS (preventative maintenance service), capture regions, create quotations & more.Starting Price: $2 per month -
11
Locus Fleet Maintenance Software
Locus Group
Maintain™ is an enterprise-class, cloud-based fleet maintenance system. Maintain™ can be deployed as a stand-alone, web-based solution or packaged with the Track™ GPS fleet tracking system for a powerful fleet management solution. Easily manage vehicles and assets from anywhere. Keep your assets on the road. All of your fleet maintenance data at your fingertips in an easy-to-navigate fleet maintenance dashboard. Avoid costly repairs and vehicle downtime by taking an offensive position to fleet maintenance. Minimize vehicle breakdowns and down time by ensuring equipment is serviced at proper preventative maintenance intervals. Maintain™ includes a preventative maintenance template designer to manage preventative maintenance tasks and provide user-definable alerting based on miles or calendar dates. Easily setup reminders for any maintenance needed. Minimize vehicle downtime by scheduling maintenance ahead of time. -
12
Ownersite for Fleets
Ownersite
Ownersite for Fleets is a fully comprehensive software as a service (SaaS) solution for vehicle maintenance management. Cloud-based and scalable, Ownersite for Fleets is designed to help small and medium fleets manage all vehicle-related details, including maintenance, fuel costs, insurance, warranty, parts, and more. Equipped with fuel card and GPS integrations, Ownersite for Fleets offers a complete view of all your vehicle operations to enhance the safety of your entire fleet while saving you money. Product features include vehicle information repository, maintenance and expense tracking, fuel management tools, management dashboard, preventive maintenance schedules, and more.Starting Price: $59.95/year -
13
Stingo CRM
Stingo
With STINGO you can efficiently manage new prospects, generate and log your leads, engage in records of fresh and previous leads along with automating the entire procedure in terms of ideation of leads into pipelines and ultimately, pacing towards the closure of smooth and decent deals/offers. Built-in IVR (Interactive Voice Response) Cloud Telephony within CRM refers to a system that integrates an IVR service directly into the CRM application, enabling businesses to automate and manage phone calls they make to customers. Its a SIM based cloud telephony solutions that moves your business phone system to the cloud. Designed in way to accustom the customers/clients, STINGO comes with automated complaint ticket system that rows your complaints which are fathomed along the way according to desired requirements. Furthermore, tracking and authentication of complaints are directed by SMS/ Email and formal upfronts creating buzzing customer retention service. -
14
EGEM
ENKA Systems
EGEM (Global Equipment Management System) is very comprehensive machinery and equipment management system that is designed for companies to manage their various machinery and equipment pools of different sizes and allows to record all movements and costs of machinery and equipment including repair-maintenance schedules, sale, return, transfer to other locations and scrapping. EGEM comes with five modules that are Fleet Management, Measurement and Testing Equipment, Repair and Maintenance, Storage and Management. With its web based infrastructure and multiple language inputs, EGEM allows for the machinery-equipment pool distributed over different locations to be mobile managed over a single platform and for the equipment tags to be followed-up. EGEM allowed for equipment, construction yards and office environments to be organized, costs to be lowered, efficiency to increase and workplace safety and employee health to be managed effectively.Starting Price: $100 per month -
15
Artologik HelpDesk
Artisan Global Media
Artologik HelpDesk is a success because we value relations. Your story inspires us, and we are passionate about providing the foundation that helps you give quality support. Trust more than three decades of experience. Streamline your channels. Employ omnichannel ticket registration to simplify support. Support your team. Use dashboards and collaboration features to handle tickets smoothly. Analyse and improve. Use report engines to identify and follow up on improvement areas. Save solved tickets. Build your FAQ by adding finished cases and work more effectively. Strengthen your brand by giving technical assistance or instructions for use. Build customer relations while managing complaints, returns, and refunds. Provide your organisation with a tool to manage HR questions about salary, agreements, etc.Starting Price: €160 per month -
16
Civica Complaints Management
Civica
Managing customer feedback and complaints efficiently is vital for organizations to help protect reputation and maintain and improve service quality. Civica Complaints Management, powered by iCasework, the award-winning SaaS cloud platform, helps teams track and manage responses from the entire enterprise network. The Civica Complaints Management platform has preconfigured workflows and templates and can be customized to fit your organization's complaint management needs, improving service levels, adhering to regulations, and enhancing the customer experience. Provided by leading GovTech software and services provider Civica, delivering services to public sector and regulated industry clients across the globe. -
17
SkaDate Software
Skalfa
Dating script and apps to help you start your dating business. Dating site + Services necessary to launch and run a dating site business. Dating website and branded PWA solution in one package at a discounted price. Complete Package + project management + custom development. Best for launching projects with technology budgets of over $10,000. Since SkaDate is based on a true open source platform of highest quality, it enjoys overwhelming support by hundreds third-party freelance developers and companies. No competing product has this type of recognition and popularity. Let your users make voice and video calls to each other using WebRTC technology (no Flash required). This feature allows customers to pay only for the time they use, providing a convenient and cost-effective way of chatting and getting to know potential matches. If you want, you can set how many credits users will spend for the minute of conversation. For better performance, a paid server is required.Starting Price: $3.00/month -
18
Quanos SIS.one
Quanos
Lead with smart information, software for digital spare parts catalogs, service information systems (SIS) and service portals. Our new all-in-one service information system Quanos SIS.one provides everything you need as a manufacturer and operator of machinery and equipment to digitalize and optimize your after-sales service. Quanos SIS.one enables you to bring together all relevant service information on your machines and plants from the source systems, link them and provide them to every user via a user-friendly interface, from maintenance staff to service technicians, support staff or your customers themselves. Manufacturers of machines, plants and equipment increase their service business with our software for service information systems. Operators of machines, plants and vehicle fleets use our software for digital spare parts and maintenance management. Quanos SIS.one links all relevant service information from the source systems, such as ERP, CAD, DMS, CMS, etc.. -
19
Proptor
Proptor
Proptor is a cloud-based operations management platform designed to streamline facility operations by digitizing inspections, audits, asset management, and preventive maintenance processes. It offers a mobile-first solution that enables teams to perform inspections and audits, capturing standardized data and evidence of work completed, which can be exported into compliant reports. The platform includes features such as ticket management for handling complaints and issues, asset management to consolidate comprehensive histories and details of individual assets, and preventive maintenance scheduling to automate maintenance tasks and track their completion. Proptor also provides inventory management, meter data logging, customer feedback collection, team training modules, and analytics for data-driven decision-making. The software is accessible via web browsers and offers mobile applications compatible with iOS and Android devices, ensuring flexibility and ease of use.Starting Price: Free -
20
MACO ASSETS
MACO
Every organization that belongs to any industry or sector- FMCG, consumer durables, manufacturing, services, IT/ITeS, telecom etc. has hundreds of assets under management. These assets can be classified as fixtures such as plant & machinery, or movables such as tools, furniture, office equipment, vehicles etc. Managing different categories of assets across multiple locations can be extremely challenging. Complex and time-consuming processes such as tracking, auditing, scheduling maintenance and calculating depreciation of physical assets warrant a solution that can address all asset management requirements of an organization. MACO ASSETS is a customizable and cost-effective cloud-based solution that can digitize and automate the entire asset management process of your organization. Our solution can help the finance, IT and audit teams of your organization save considerable resources, avoid compliance issues and enable efficient record keeping of physical assets. -
21
Securysat Fleet
EMIXIS
With Securysat, you benefit from an intelligent tracking solution that allows you to optimize your trips, save fuel and have full control over the exact position of your vehicle, with the resulting benefits in terms of organization and safety. In addition, by helping the driver to correct himself in real-time and educating him as he drives, the EcoDrive module provides instant and permanent feedback to the driver which allows him to adapt his driving style and reduce his CO2 emissions. The Securysat Maintenance Management module allows you to easily manage the technical follow-up of each of your vehicles and machinery. Thus, you optimize the availability of your vehicles and machinery and save money thanks to proactive management of the maintenance and servicing of your vehicles.Starting Price: $35 per user per month -
22
SoCast Solutions
SoCast
With more than 140 million people visiting a radio station website powered by SoCast last year, our platform generated more than $10 billion in valuable digital inventory for our broadcasting partners. Built from two decades of working with the radio industry, our digital marketing software allows you to easily engage your listeners and reach new customers for your advertisers. An omni-channel integrated content management solution makes it easy to manage, measure and promote content to grow audience engagement everywhere. From proposal to profit, it’s easy for your radio sales teams to retain & grow ad revenue while attracting new advertisers with our full suite of digital advertising solutions. Grow your business through a digital marketing strategy framed by data and focused on demonstrable results. Our team will we help you find your next customer!Starting Price: $200 per month -
23
Pine
Pine
Pine is an AI-powered assistant designed to handle customer support interactions on your behalf, effectively lowering bills, canceling subscriptions, and resolving various service issues. By analyzing your bills, Pine uncovers savings opportunities and negotiates with service providers to secure the best possible rates, covering services such as cell phones, internet, cable, landline phones, home security, and satellite radio. Additionally, Pine addresses unnecessary fees by engaging with banks or credit card providers to waive charges like overdraft fees, account maintenance fees, wire transfer fees, and late payment fees, ensuring you retain more of your money. Beyond financial savings, Pine assists in filing complaints related to billing errors, service outages, or overcharges with utility providers, aiming to secure corrections, refunds, or adjustments effortlessly.Starting Price: $300 per year -
24
NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
25
Opentute
Opentute
Opentute is a cloud-based mobile learning app for businesses. With our user-friendly Learning Management System (LMS) you can create and share online courses in minutes with your staff and clients. Launch your filly-customised eLearning portal with Newsfeed, Instant messages, Chats, Groups, Channels, eMail Broadcasts and most importantly, engaging online courses with quizzes, videos, slides, SCORM modules all available on Desktop and the App. Opentute is integrated with Google, LinkedIn, Facebook, Stripe, Survey Monkey, Arlo and Zapier.Starting Price: $399/month -
26
Rhino Fleet Tracking
Rhino Fleet Tracking
Rhino Fleet Tracking is a cloud-based fleet tracking solution accessible via desktop computers and mobile devices. With Rhino Fleet Tracking, users are able to utilize GPS trackers to check on vehicle locations and display routes with up-to-date information. Rhino Fleet Tracking enables managers to send feedback to the driver. Rhino Fleet Tracking also features a vehicle maintenance notification that sends alerts to users when their vehicles need repair services.Starting Price: $16.95/month -
27
Equiniti Charter
Equiniti
Enabling collaborative working, secure information sharing, and business process efficiency gains for law enforcement agencies worldwide. Combining our award-winning complaint management platform and the extensive complaint and remediation resourcing and outsourcing expertise of Equiniti Hazell Carr, we have created a complete end-to-end complaint management solution. We can provide you with a robust and flexible complaint handling platform that can be tailored to your individual and operational needs, along with skilled technical resourcing and outsourcing solutions. Our end-to-end solution can be implemented for comprehensive rectification and remediation projects enabling you to proactively manage complaints or cases before they escalate. Our modular solution gives you the freedom to select single components to build your own customer service experience, through to an end-to-end managed service solution. -
28
isoTracker Complaints Management
isoTracker Solutions Ltd
The isoTracker Complaints Module is designed to help organizations capture, manage, and resolve customer complaints in a controlled, traceable, and compliant manner. It provides a centralized system for logging complaints from multiple sources, assigning responsibility, and tracking investigation and corrective actions through to closure. The module supports configurable workflows, automated notifications, and escalation rules to ensure timely handling and accountability. Users can categorize complaints, analyze root causes, link them to corrective and preventive actions, and generate trend reports for management review. Full audit trails, role-based access control, and document attachments help maintain regulatory compliance and transparency, making the module a powerful tool for continuous improvement and customer satisfaction management.Starting Price: $17 USD/month/user -
29
Bob! Desk
Bob! Desk
Manage your interventions and your maintenance in a few clicks. The SAAS solution, Bob! Desk, simplifies building and equipment maintenance management by allowing you to efficiently process your requests for curative interventions, automate your preventive maintenance , manage your service providers and track your tickets. Service provider interface: for your external service providers or subcontractors to consult the list of tickets, load quotes and invoices, fill in intervention reports. Technical company: you can transfer a customer request to one of your technicians or a subcontractor.Starting Price: $10 per month -
30
The Digital Hotelier
The Digital Hotelier
The Digital Hotelier is an all-in-one cloud-based hospitality platform built to digitally transform hotel guest experiences and internal operations by bringing service delivery, communication, and revenue-enhancing tools into one system that works with existing hotel technology. Guests access services through a branded web app or QR code without downloading anything, where they can order in-room dining, housekeeping, laundry, concierge, maintenance, spa, restaurant bookings, and other amenities in their preferred language, and hotels can upsell offerings and integrate third-party services to create new revenue streams. On the operations side, The Digital Hotelier includes TeamStream, a centralized module that manages housekeeping, task assignment, maintenance, complaints, real-time communication, and collaboration so staff can coordinate tasks efficiently and respond rapidly to service requests. -
31
OrderMaster
Cyrane Systems
Manage orders through websites, telesales, EPOS, trade counter, ecommerce channels for both trade and retail customers. Telesales can form a vital part of any direct sales business, dealing with customer enquiries, resolving customer complaints and processing orders. Cyrane offers comprehensive facilities to allow telesales and customer service staff to handle all aspects of customer’s service and order processing. Trade account and retail customer pricing, integration of offers and media codes, customer notes, contact reminders, gift messages and product personalisation are all included. Automatic stock allocation prevents products becoming oversold, gives complete visibility to stock status with the ability to manually allocate stock where required, thus providing flexibility to the process and permits changes where required to meet customer service issues.Starting Price: $675 per month -
32
Bettermode
Bettermode
Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).Starting Price: $49/month -
33
EZ Maintenance
Pinacia
EZ Maintenance CMMS / preventative maintenance software provides total preventive maintenance management for equipment, vehicle, and fleet maintenance in one software package. It provides for all your maintenance management needs including building maintenance, apartment maintenance, predictive maintenance, fleet maintenance, industrial maintenance, maintenance jobs, maintenance schedules, easy maintenance and preventive maintenance programs. Microsoft Windows 2010, 2012, 2012R2, 2016, 2016R2 and SQL Server 2012 and 2016. SQL Server 2016 Express is included in the software package. EZM Web contains every module you need to schedule, track and control maintenance for virtually unlimited numbers of equipment and vehicles plus inventory control. Includes cost totals reports that show total equipment and vehicle downtime to aid with predictive maintenance! Mark up vendor bills and forward marked up invoices to customers!Starting Price: $2,995 one-time payment -
34
FleetVIP
Alembx Solutions
FleetVIP fleet maintenance software gives you true calendar due dates for scheduled maintenance tasks defined in miles, hours or kilometers. Other highly-rated (and highly priced) fleet management software can not tell you the calendar due dates for these non-calendar tasks! Knowing accurate calendar due dates is the industry standard of project management and a major advantage FleetVIP brings to fleet maintenance tracking. Prints customized preventive maintenance checklists of upcoming scheduled vehicle maintenance. Complete vehicle maintenance log includes all fleet maintenance service history and costs. Automatically re-calculates future fleet maintenance due dates using mileage (or kilometers) from latest maintenance task entered. Prints reports of warranty work done, all work done, future due dates, scheduled maintenance, all or specific vehicles and more.Starting Price: $19.95 one-time payment -
35
Zoho Connect
Zoho
Automate your operational processes and simplify your workflow with Zoho Connect. Designed for businesses of all sizes, this reliable, cloud-based project collaboration tool promotes faster communication and better collaboration amongst teams. Powerful and scalable, Zoho Connect helps users build an enterprise social network so that workers can collaborate and connect on projects in a seamless and cost-efficient manner. With Zoho Connect, users can effectively hold real-time discussions, share ideas, create their own apps, contact anyone in the network, build their knowledge base, manage their work plans, and more.Starting Price: $1/user/month -
36
FleetSoft
FleetSoft
FleetSoft is a feature-rich, easy-to-use fleet maintenance and parts inventory management software that allows you to organize vehicle information, produce work orders, track service, schedule preventative maintenance, integrate with GPS and manage parts inventory, among other things. All of this may be done from a computer or a mobile device. Do you dislike having to look up or search for your vehicle's service history records? Tired of keeping track of maintenance services with a pen and paper? For a limited time, try FleetSoft for free and put your best fleet forward! FleetSoft can be used by anyone in your fleet, from fleet managers to drivers, because it has an unlimited user limit. Put your best fleet forward with dependable, efficient, and easy to use fleet maintenance software. With unlimited users, anyone in your fleet can use FleetSoft from Fleet Managers to Drivers. -
37
Claimlane
Claimlane
Claimlane is an All-in-One Complaint management solution for retailers. Create a seamless complaint process towards both customers and suppliers. Increase customer loyalty by turning bad experiences into smiling customers. At Claimlane we believe that companies want to deliver the best customer experience, also when things don't go as planned. Excellent customer experience spark long-term customer relationship and great brand loyalty. Our goal is to enable companies to resolve complaints at the speed of light while utilizing insights to build better products for customers and our environment. Never again ask customers for correct pictures, style information, or descriptions. Quickly access a specific supplier guideline in relation to a complaint. Track faulty products, sluggish suppliers and identify faulty products. Automatically resolve claims on items with known issues or guarantees etc.Starting Price: $149 one-time payment -
38
AS-TECH Web Office
AS-TECH Solutions
Brings together all actors around a common asset repository while bringing business solutions to all associated services (vehicle fleet, purchasing, maintenance, energy, property, rental) AS-TECH Web Office is a software package constituting your "Information Channel for Property and Technical Services." Multi-site, multi-depot, our stock management software allows you to link and manage all your stores in a common database, optimizing group purchases and monitoring consumption by center or department. Integrated workflow for managing service requests. The challenge of asset management software is to provide a global response for managing the physical assets mobilized by an establishment in the exercise of its missions. The interest of our Heritage Information Channel is to be able to combine all the resources used (real estate, premises, equipment, vehicles, materials, furniture, roads, etc.) in a single and unique system.Starting Price: $2500.00/one-time/user -
39
INDARRA CONTACT CENTER
Komunika Teknologia
Komunika Teknologia is a company specialized in cloud-based contact center solutions for the management of corporate communication channels, formed by entrepreneurs in the telecommunications area with more than 20 years of experience and aware of the broad growth of the "cloud" and "big data" in our era. We help you take your company to omnichannel by managing your multiple communication channels in your contact center, to make your agents with the correct tool operate in an orderly manner and with a basic degree of complexity for the agility of the operation. Our contact center tool has different schemes, ask an executive which one best suits your business model and operation. Offer the best customer service with the help of the correct management of your communication channels. -
40
Stackla
Nosto
Stackla solves modern markets’ biggest challenge: the never-ending need for engaging and effective visuals to support all their campaigns, channels and audiences. Stackla’s AI-powered visual content platform helps marketers discover and obtain the rights to billions of authentic user-generated visuals from across the social web, then seamlessly manage, publish and optimize those visuals alongside their existing branded assets to deliver engaging and personalized experiences at scale. Save time and money on the content you need to fuel all your marketing activities by curating the engaging, diverse, and freely available visuals your happy customers create about your brand online every day. Easily find, engage, and reward your best brand advocates to build loyal communities and rich libraries of authentic, high-quality content that delivers real ROI across all your customer touchpoints. -
41
Sutherland Connect
Sutherland
Customer service is the most vital element for customer retention and loyalty, impacting both top-line and bottom-line growth. With customer expectations across both business and retail transforming significantly in recent years, today’s customers now engage seamlessly across channels like social media, messaging and interactive chats. They want great customer experience delivered fast and effectively regardless of the channel they choose, with consistent and continuous support even when they switch channels midstream. Sutherland Connect is a comprehensive cloud-based omnichannel customer experience platform. It brings together leading engagement technologies that we use to service clients globally and extends these in a secure, multi-tenant hosted environment. It means our hybrid model can offer features only available in on-premise solutions through the cloud in an ‘as-a-service model’. -
42
Higher Logic Vanilla
Vanilla Forums
Vanilla Forums allows you to create an online community that your customers or audience will love. Thousands of companies use our open source and hosted products to increase loyalty, brand advocacy and reduce customer service costs. Vanilla's customers are made of a broad group of organizations from around the world. -
43
Frontizo
CFCS Cloud Solutions
Frontizo is a complaint management software that enables businesses to track and manage customer service requests, engineer activities, and machine installations. The system features service request management tools, engineer allocation capabilities, work update tracking, and automated report generation. Frontizo includes mobile applications for both engineers and customers, allowing for communication and updates throughout the service lifecycle. The software offers customizable dashboards, multilingual support, and analytics to help businesses improve operational efficiency. Additional features include spare parts inventory management, preventive maintenance scheduling, AMC management, and customer feedback collection. The platform supports multi-location operations and role-based access control for secure data management.Starting Price: $30/month/user -
44
Zervicio
Manage Smart Solutions
Zervicio.com offers cloud based After Sales Service Platform to enterprises for automating customer support services. Zervicio brings the customers face-to-face with the service teams, enabling Customers, Agents and Service Managers to remain connected at any time from anywhere. As an after-sales service system, Zervicio enables you to manage and track your service requests and complaints. Delighting customer comes with a very heavy price tag of managing own time slots as well as team members. Zervicio helps you to put your dreams and wishes into action by giving personalized service to your customers. Your service manager can make quick decisions about a service ticket and direct his field force in the fastest way possible. Zervicio has the most powerful Knowledge Repository - you deploy, you educate, you build knowledge, you build your experience. Manage Service Cloud can by accessed from anywhere.Starting Price: $20.00/month -
45
Vehicle Manager
Kaizen Software Solutions
Vehicle Manager is a simple and easy to use fleet management platform developed by Kaizen Software Solutions. Equipped with a robust set of features, Vehicle Manager helps you keep track of your vehicle's fuel efficiency, service history, and schedule as well as monitors your vehicle's fleet maintenance, drivers, parts, expenses, vendors, contacts, service reminders, and more.Starting Price: $35.00/one-time -
46
Quality Forward
Quality Forward
Quality Forward is a cloud-based electronic Quality Management System (eQMS) designed to help organizations in highly regulated industries digitize, manage, and automate their quality processes within a unified platform. Built on the ServiceNow architecture, it enables teams to centralize and control critical workflows such as deviations, corrective and preventive actions (CAPAs), audits, complaints, change control, document management, training, supplier quality, and risk management, all with full traceability and audit-ready documentation. It provides real-time monitoring, automated workflows, and AI-driven insights that streamline compliance, reduce manual effort, and improve operational efficiency across the product lifecycle. It offers a highly configurable, no-code environment that allows quality assurance teams to adapt processes to evolving regulatory requirements without relying on IT, while maintaining adherence to global standards such as FDA, ISO, and GxP. -
47
AiRentoSoft
AiRentoSoft
AiRentoSoft is an AI-powered, customizable car rental software designed to streamline and optimize vehicle rental operations. The platform offers intelligent automation tools, including an AI-driven call agent that handles bookings and customer inquiries 24/7, improving customer satisfaction and reducing wait times. Its dynamic pricing system adjusts rental rates in real time based on market demand to maximize revenue. AiRentoSoft also features automated maintenance alerts, fleet tracking, and a comprehensive analytics dashboard to monitor key performance indicators. With an easy-to-use online booking system and AI-powered vehicle damage detection, it simplifies operations from reservations to fleet management. Cloud-based and accessible from any device, AiRentoSoft provides a cost-effective all-in-one solution for car rental businesses.Starting Price: $10/month -
48
ServiceChannel
Accruent
ServiceChannel provides a computerized maintenance management system (CMMS) platform to help facilities managers source, procure, manage, and pay for repair maintenance services. Providing an integrated suite of mobile-based and cloud-based solutions, ServiceChannel enables users to manage the entire process of facilities management, including entering planned and demand service requests, looking for suppliers and contractors, tracking work orders, processing payments, and more. -
49
Keepcon
Keepcon
Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators. -
50
Mobile Service
Expert Service Solutions
Mobile Service (MS) by Expert Service Solutions is a scalable cloud-based field service management application for repair, service, maintenance, and construction (RSMC). Empowering field workers, Mobile Service delivers first-class customer service and provides real-time job status updates as well as enables users to seamlessly to manage tickets, route optimization, timesheets, service history, and payment processing directly on the field. By using Mobile Service, businesses of any size have complete control over scheduling, dispatching, GPS tracking, materials management, ticket management, customer relationship management, and so much more.