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About

Automotive Repair Shops - Spend more time growing your automotive repair shop and less time on inventory, accounting, and other daily shop management tasks. Easily manage service writers and mechanics time and performance with job tracking and workflow features. Heavy-Duty Vehicle Repair - Trust your heavy-duty vehicle maintenance and repair to Shop Controller, with several HD vehicle and equipment repair management features. Fleet Maintenance Management - Whether it's your internal fleet or your customer's fleet, ShopController provides tools including fleet maintenance reports, vehicle logs, tire history, and tire wear tracking, so you and your fleet customers can easily manage and track vehicle status. Founded in 1992, ShopController includes inventory control, scheduling, mechanic tracking, workflow, and equipment management. ShopController also has a proven track record with multi-site and franchise management operations. Request a free online demo.

About

eeedo desk is a true omnichannel customer service software which combines all communication channels in a single tool. Our customer service & customer complaints management software helps you to manage your customer service effectively in every channel. Keep track of maintenance information of your vehicles, rolling stock and other equipment and machinery with our cloud-based fleet maintenance solution. Handle customer service tickets & customer complaints effectively with our solution. Take in cases from email, call center software, your website and social media. When additional input is needed, your customer service agents can forward tasks to the correct person in your organization. Our cloud-based software will help you to provide better & faster customer service.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

All automotive repair shop businesses, including general automotive, specialty shops, fleet repair, franchise operations, truck, trailer and equipment repair.

Audience

Businesses searching for a Social Networking solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • No contract, Great support, Flexible - set it up to work your way, Access it from anywhere

Cons

  • None that I can think of

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ShopController
Founded: 1993
United States
www.shopcontroller.com

Company Information

eeedo
Founded: 2010
Finland
eee.do/

Alternatives

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Focus Desk

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Mint Service Desk

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PTM-Vision

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Everest 7

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MaxxTraxx

MaxxTraxx

Scott Systems
Quick Assign Service CRM

Quick Assign Service CRM

Twobro Power Solutions

Categories

Categories

Social Networking Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Supported
Service History Supported
Vehicle Tracking Supported
VIN Lookup Supported
Work Order Management Supported

Fleet Maintenance Features

Cost Tracking Supported
Fuel Tracking Supported
Maintenance History Supported
Maintenance Scheduling Supported
Parts Inventory Management Supported
Repair Tracking Supported
Tire Management Supported
Vehicle Information Supported
Warranty Tracking Supported
Work Order Management Supported

Social Networking Features

Activity / News Feed Supported
Advertising Management Supported
Blogs Supported
Data Security Supported
Event Management Supported
Group Management Supported
Media Library Supported
Privacy Options Supported
Real-time Chat Supported
Social Media Integration Supported
Social Media Tagging Supported
User Profiles Supported

Integrations

QuickBooks Online Supported
Steer Supported

Integrations

QuickBooks Online Not Supported
Steer Not Supported
Claim ShopController and update features and information
Claim ShopController and update features and information
Claim eeedo and update features and information
Claim eeedo and update features and information