Audience

Businesses searching for a call center solution

About INDARRA CONTACT CENTER

Komunika Teknologia is a company specialized in cloud-based contact center solutions for the management of corporate communication channels, formed by entrepreneurs in the telecommunications area with more than 20 years of experience and aware of the broad growth of the "cloud" and "big data" in our era. We help you take your company to omnichannel by managing your multiple communication channels in your contact center, to make your agents with the correct tool operate in an orderly manner and with a basic degree of complexity for the agility of the operation. Our contact center tool has different schemes, ask an executive which one best suits your business model and operation. Offer the best customer service with the help of the correct management of your communication channels.

Integrations

API:
Yes, INDARRA CONTACT CENTER offers API access
No integrations listed.

Ratings/Reviews

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Company Information

Komunika Teknologia
Founded: 2014
Mexico
www.komunika.mx/indarra-contact-center.html

Videos and Screen Captures

INDARRA CONTACT CENTER Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

INDARRA CONTACT CENTER Frequently Asked Questions

Q: What kinds of users and organization types does INDARRA CONTACT CENTER work with?
Q: What languages does INDARRA CONTACT CENTER support in their product?
Q: What kind of support options does INDARRA CONTACT CENTER offer?
Q: Does INDARRA CONTACT CENTER have an API?

INDARRA CONTACT CENTER Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database