Audience
Ticketing system for companies wanting to increase their service
About Artologik HelpDesk
Artologik HelpDesk is a success because we value relations. Your story inspires us, and we are passionate about providing the foundation that helps you give quality support. Trust more than three decades of experience. Streamline your channels. Employ omnichannel ticket registration to simplify support. Support your team. Use dashboards and collaboration features to handle tickets smoothly. Analyse and improve. Use report engines to identify and follow up on improvement areas. Save solved tickets. Build your FAQ by adding finished cases and work more effectively. Strengthen your brand by giving technical assistance or instructions for use. Build customer relations while managing complaints, returns, and refunds. Provide your organisation with a tool to manage HR questions about salary, agreements, etc.
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Pricing
Starting Price:
€160 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Artisan Global Media
Founded: 1988
Sweden
www.artisan.se
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Product Details
Platforms Supported
Windows
Training
Live Online
Support
Phone Support
Online
Artologik HelpDesk Frequently Asked Questions
Artologik HelpDesk Product Features
Help Desk
Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management
Automated Routing
Community Forums
Live Chat
Multiple Brands / Products
Self Service Portal
