Audience
Brands, businesses, large enterprises, and communities looking to engage with their customers, fans and enthusiasts
About Higher Logic Vanilla
Vanilla Forums allows you to create an online community that your customers or audience will love. Thousands of companies use our open source and hosted products to increase loyalty, brand advocacy and reduce customer service costs. Vanilla's customers are made of a broad group of organizations from around the world.
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Company Information
Vanilla Forums
Founded: 2009
Canada
vanillaforums.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Higher Logic Vanilla Frequently Asked Questions
Q: What kinds of users and organization types does Higher Logic Vanilla work with?
Higher Logic Vanilla works with these users and organization types: Mid Size Business and Enterprise.
Q: What languages does Higher Logic Vanilla support in their product?
Higher Logic Vanilla supports these languages: Arabic, Bulgarian, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Japanese, Korean, Lithuanian, Malay, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish , Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh.
Q: What kind of support options does Higher Logic Vanilla offer?
Higher Logic Vanilla offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Higher Logic Vanilla integrate with?
Higher Logic Vanilla integrates with: Chatwee, Clicky, Craft CMS, Easyflow, Hootsuite, Kryptronic eCommerce, Mailchimp, NetSuite CRM, Oracle Cloud CX, Salesforce, SearchUnify, Sturdy, WordPress, and Zendesk.
Q: Does Higher Logic Vanilla have an API?
Yes, Higher Logic Vanilla has an API.
Q: What type of training does Higher Logic Vanilla provide?
Higher Logic Vanilla provides training in the form of documentation, live online, webinars, and in person.
Q: What pricing for support is available for Higher Logic Vanilla?
Higher Logic Vanilla offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Higher Logic Vanilla?
Higher Logic Vanilla offers training included with purchase and additional fee / premium available.
Higher Logic Vanilla Product Features
Collaboration
Brainstorming
Supported
Calendar Management
Supported
Chat / Messaging
Supported
Contact Management
Supported
Content Management
Supported
Document Management
Supported
Project Management
Supported
Real Time Editing
Supported
Task Management
Supported
Version Control
Supported
Video Conferencing
Supported
Community
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Event Management
Supported
Group Management
Supported
Ideation / Crowdsourcing
Supported
Member Directory
Supported
Membership Management
Supported
Social Media Management
Not Supported
Website Management
Not Supported
White Label
Not Supported
Social Networking
Activity / News Feed
Supported
Advertising Management
Supported
Data Security
Supported
Event Management
Supported
Group Management
Supported
Media Library
Supported
Privacy Options
Supported
Social Media Integration
Supported
Social Media Tagging
Supported
User Profiles
Supported
Blogs
Not Supported
Real-time Chat
Not Supported
