Alternatives to Zence Commerce

Compare Zence Commerce alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Zence Commerce in 2024. Compare features, ratings, user reviews, pricing, and more from Zence Commerce competitors and alternatives in order to make an informed decision for your business.

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    Dialogflow
    Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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  • 2
    Ochatbot

    Ochatbot

    Ometrics

    Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.
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    Amio

    Amio

    Amio

    Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript.
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    Heyday AI

    Heyday AI

    Hootsuite

    Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest.
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    Charles

    Charles

    Charles

    We help brands to pioneer conversational commerce by integrating shop systems, chat apps & bots in one intuitive design. Introducing charles, the conversational commerce suite for consumer brands. For brands who want to talk and build relationships with their customers. A beautiful & intuitive UI that integrates messenger API’s with commerce backend. Bringing your product catalogue & checkout experiences into conversational journeys. Get opt-ins, build subscriber lists and notify your customers about new products, campaigns, restock or shipment tracking with opening rates of >95%. We help you transform website traffic into 1:1 meaningful conversations for higher conversion rates and lower returns. We believe chat can be for retention, what social media is for acquisition. Offer a personal concierge to your (best) customers, at scale, without login. Integrate into your customers' daily habits. Messenger apps are now 20% bigger than Social Networks.
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    Acobot

    Acobot

    Acobot

    You have great products. Your store is all set. The sales should soar, but for some reason, they don't. If you're frustrated with these e-commerce challenges, you're not alone. Help your visitors shop, guiding them through your sales funnel using a friendly human touch. Transform those visitors into leads, then buyers, using behavior-based, personalized messages. Keep your customers coming back for more through lifetime engagement and re-marketing. Increase product page views by helping your visitors find what they want. Grow your email list faster by capturing leads thorough the whole shopping process. Recover more abandoned carts using emails that are composed and sent by AI. Motivate shoppers to act as you want using time-limited, personalized coupons. Retain your customers by rewarding them for shopping with your brand.
    Starting Price: $9 per month
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    Surbo

    Surbo

    Surbo

    Surbo brings together the best of offline and online store allowing your end user to directly purchase product/service on chatbots. With Surbo, use machine learning chatbots to answer FAQs. Transfer the rest automatically to live agent without disrupting flow. Surbo helps you handhold consumers and convert passive visitors of your platforms into interested ones. Evolve and embrace the future of the automotive industry by providing seamless assistance to the buyers prior to and post the sale leading to more personalized and meaningful interactions. Customer expectations in the banking industry are evolving like never before. Deliver great value to your audience by leveraging the intelligence of chatbot with a human touch to improve customer service and make everyday tasks convenient and seamless.
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    EnvolveConvert

    EnvolveConvert

    Envolve Tech

    Our A.I.-powered Virtual Shopping Assistant identifies and converts sales opportunities in customer chat channels while reducing customer service costs. Convert 20% of online chats into sales with zero impact on customer service support Envolve is a performance marketing channel which Increases on-site conversion and average order value, while reducing re-marketing costs. Our chat A.I. analyses customer questions to identify intent. Customer service enquiries which need a human response are passed on to your support team. Sales enquiries are taken through an automated sales funnel, matching customers with products from your website and product feed. All product information presented by Envolve comes from your product feed. Retailers retain total control over content.
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    Twixor

    Twixor

    Twixor

    Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.
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    Vizury

    Vizury

    Vizury

    Whether you’re an eCommerce store, a retail giant, a tech app, or a DTC brand, Vizury’s unmatched technology helps you create the best possible experiences for each customer. Vizury breaks the silos between all your customer touchpoints, web, app, email, messaging apps, and physical stores. Our platform helps you boost revenue by bringing customers back to your website, mobile app and retail stores. Vizury has helped global retail and ecommerce brands acquire and retain customers for over 10 years now. With Vizury's deep ecommerce and omnichannel retail integrations, and out-of-the-box product features, scaling revenue from online shoppers has never been easier. Vizury's customers experience growth through proven technology that is optimized to drive conversions. Brands drive millions of consumer conversions every month on Vizury. Use our team of digital marketing experts to create engaging and effective campaigns for you on Vizury.
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    EBM

    EBM

    EBM

    Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.
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    AmplifyReach Chatbot

    AmplifyReach Chatbot

    AmplifyReach Solutions

    Smartly extract entities from the intent statement and consume the information (location, date, etc.) it within a conversation. Like a human, Chatbot has the capability to switch to a new conversation when a new intent is conveyed instead of the information asked by the Chatbot. Analysis of each customer response is driven through NLP, making the Chatbot more intelligent. Chatbots to proactively engage customers on your campaign landing page, and product/services page with the context of the objective on that page. Make your customer engagement vernacular! Cognitive Chatbot supports 12 global languages allowing the brand to engage and communicate in the local language. Chatbot's Personality feature allows brands and Enterprises to model different take on engagement with customers. Out-of-box native integration with popular CRMs like Salesforce, HubSpot, Zoho, Freshdesk, Zendesk. Platform further can be scaled with REST APIs or 1000+ systems using Zapier.
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    Activechat

    Activechat

    Activechat, Inc.

    Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!
    Starting Price: $49.00/month
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    Senseforth.ai

    Senseforth.ai

    Senseforth.ai

    Engage with prospects and capture leads more efficiently with conversational chabots. Provide personalized recommendations during ‘moments of struggle’ to improve conversions. Consistent and frictionless support experience ensures greater customer satisfaction. The most comprehensive conversational AI bot store, comprising pre-built enterprise chatbots for banking, insurance, retail, healthcare, telecom, hospitality, and other industries. We build holistic conversational AI solutions to help modern enterprises address key business challenges related to customer acquisition, retention and support. The times are changing and Senseforth.ai is leading this wave of transformation. At Senseforth.ai, we believe that Conversational AI and chatbots are a catalyst for innovation and positive change. We embrace a future where every organization embraces this transformative technology to seamlessly drive meaningful conversations with their customers, employees and other stakeholders.
  • 15
    hellomybot

    hellomybot

    hellomybot

    hellomybot.io is the perfect omnichannel bot platform (Saas) for companies and developers who want to create any kind of conversational agent (callboys, voice bots & chatbots). Unlimited possibilities: redirecting web traffic, web-to-store, consumer acquisition, competition, consumer services, events, conversational forms. Make your bot understand custom queries (voice or text queries) with personalized conversations. Give your users a completely personalized experience. Instant answers, your bot replies every day, round the clock, and you control the communications. Talk directly to your consumers through your conversational agents platform. Plugs into e-mail or your helpdesk software. Reach your audience on every kind of platform and take advantage of each platform’s specificities. Reach out the world on messaging apps with hellomybot.
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    Aimylogic

    Aimylogic

    Just AI

    Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.
    Starting Price: $89 per month
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    Chatling

    Chatling

    Chatling

    Empower your business with AI-powered chatbots that boost customer satisfaction, drive sales, respond instantly, and save your time - all without the need for coding expertise. Enter the resources that the chatbot should be trained on. You can enter a website or sitemap URL, upload documents like PDF, Microsoft Word, and TXT files, enter text manually, and more. You can add as many data sources as necessary. The chatbot will consume all the resources and train itself. Training the chatbot on your business data, such as website resources and knowledge base, can answer customers accurately and resolve their queries instantly. The chatbot can respond to customer inquiries accurately and instantly, reducing the workload for your customer support team.
    Starting Price: $15 per month
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    Webio

    Webio

    Webio

    Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
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    ON

    ON

    ON

    ON’s industry-leading enterprise-grade AI chat platform seamlessly powers consumer engagement for world-class brands at scale. Our robust platform is proven to drive new revenue streams, deepen consumer engagement, and drive purchasing behavior online. Integrating with Shopify helps us deliver a better product experience for our retail partners—removing friction and creating cohesiveness between the platforms to drive added business value. Access to product information that can be surfaced within chat delivers a better shopping experience for consumers, which can increase site conversions. With Shopify’s product API, we’re able to pull comprehensive information from a retailer’s product feed including product descriptions, images, product IDs (SKU, etc.), and more to support guided selling.
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    Drips

    Drips

    Drips

    Through human-like AI-powered SMS, scheduled calling and voicemail messages, Drips enables brands to drive conversations at scale during the most pivotal moments in the consumer journey. Our Conversational AI Platform is built for brands looking to make transformative connections with their customers and prospects. Drips communicates with 175 people per second while they consider purchases and services, holding conversations that can last for weeks without client-side resources. Every brand struggles to move people through their acquisition and retention funnels. Fortunately, Drips offers a way to connect with consumers through AI-powered SMS, scheduled calling, and voicemail messages giving brands insights that drive action.
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    Atom

    Atom

    Atom

    Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.
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    Userdesk

    Userdesk

    Userdesk

    People demand instant solutions to their problems. Deliver instant help and make them more efficient while dealing with less conversations. When you update your content in Notion, the ChatBot is trained again to provide the most up-to-date information. Userdesk is the no-code solution to create trained AI ChatBots in minutes. Spend less time on support, and focus on what matters the most. Evidence demonstrates that prompt and helpful responses enhance a customer's confidence in the product. Add timely support, the AI ChatBot replies even if you are not online. Copy and paste the JavaScript snippet to your website.
    Starting Price: $19 per month
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    moin.ai

    moin.ai

    knowhere GmbH

    Answer customer inquiries faster and easier with the help of our AI chatbot solution. Automate over 60% of your customer inquiries around the clock. Increase your website's conversion rate by up to 38%. Constant improvement through independent learning of the AI. Ready to use in less than 14 days. Get valuable insights into the needs of your customers through intelligent chat analyzes. Easy integration into existing CRMs, live chats and existing APIs. moin.ai for Marketing & Sales. Increase leads, conversions and engagement measurably and scalably with moin.ai. Increases the conversion rate. Answers questions about products and services at any time. Qualifies more leads - directly in the chat and fully automated. Inspires potential customers and helps to find the right product. Converts website visitors into paying customers. Optimizes the customer journey. moin.ai for customer service. With moin.ai, increase customer satisfaction and optimize and automate customer service.
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    Indigo.ai

    Indigo.ai

    Indigo.ai

    Indigo.ai is a full-service conversational AI platform to design and build beautiful chatbots, scale AI applications, analyze conversational experiences. Indigo.ai powers conversational AI at many leading organizations. One place to manage all your conversational AI data and chats, automize conversations, build AI, scale your project, unlock the treasure in your conversations, and everything in between. An advanced set of tools for text annotation, dataset augmentation, and natural language processing quality. Improving your AI model performance and customer experience begins with understanding and interacting with text. Build highly-accurate ML models while maximizing operational efficiency and reducing costs. Gather information and insights from your business chats. Automatically extract structured text information from unstructured data. Interact with your customers and learn about their needs to improve your product, service, and customer support.
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    ALMA Chatbot
    Serve all potential customers who visit your website, take advantage of sales opportunities and increase your turnover for businesses for offices chatbot for sales the chatbot offers information, solves doubts and gets contact information. Then they send you the information instantly so you can call them. Results from day one. Provide information about your own products and services. Convert the visitor traffic your site receives into potential customers. Linkable with google analytics to track traffic and results. Manage contacts from the platform. Now your website will be the main source of sales in your business. Capture all customers potential visitors your website 24 hours a day with the ATP chatbot. Once registered you will access the platform, it is very intuitive. Create your chatbot, copy and paste the installation code on your website and start receiving contacts (name, phone and email). Serve your customers the chatbot greets each visitor and starts a conversation.
    Starting Price: $22.48 per month
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    Botsify

    Botsify

    Botsify

    Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.
    Starting Price: $49 per month
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    Certainly

    Certainly

    Certainly

    Certainly is a Conversational AI Platform made for ecommerce and customer service. Through our next-generation technology, companies are able to deliver exceptional experiences and scale their growth. Insights from conversations with visitors ensure fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson. The Certainly Conversational AI software connects seamlessly across the platforms you run your business on. From customer care, sales and marketing to community, HR and management, it’s your new conversational interface that turns any user interaction into a frictionless, convenient & relevant user experience. Wondering how automated chat can help your business? Get a demo Conversational AI chatbot tailored with your content and let one of our specialists walk you through it.
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    Sutherland Conversational AI
    Consumers are also becoming more accepting of new technologies and driving better customer experience now requires a unique approach to customer support. We custom-build our services with a team of dedicated developers. And with over 30 years of experience in customer success management, we can take on the challenge of maintaining your customer experience. Sutherland Conversational AI Solutions are enterprise-grade conversational AI applications that help clients deflect contacts, automate customer self-service interactions and increase support hours for contact centers. It combines user-centered design with AI and over 30 years of customer experience leadership to provide a customized self-service and automation capability that easily integrates with CRM and enterprise systems. Creating a happy customer, while reducing cost, is the prime objective of mortgage servicing automation.
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    BMC Helix Chatbot

    BMC Helix Chatbot

    BMC Software

    BMC Helix Chatbot brings the cognitive enterprise to life with intelligent, omni-channel experiences that let users find and request services through a conversational and personalized interface. BMC Helix Chatbot offers intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace, BMC Helix Business Workflows, and BMC Helix Cloud Cost. These intelligent applications are crucial for addressing changing expectations around compelling user experiences. The value of this approach goes beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. Market trends clearly show the rapidly growing role and value of intelligent applications in the enterprise. Businesses also find themselves struggling with a single path to service options, often at the expense of the employee experience.
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    Smartloop

    Smartloop

    Smartloop

    Simplicity and automation. Easy-to-use, build knowledge base on Conversational AI. Improve CTR over traditional email marketing. Using messenger marketing achieve over 80% open rates and over 40% click-through rates. Use conversational AI to nurture your subscribers based on interests thus giving you more sales. Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates. Build chatbots to qualify leads or book appointments without any specialized skills or hiring a development team. Focus on your business; let us handle the rest. Use automated messages to target and re-engage cold leads, or upsell existing customers. Analyze user conversation to understand what works best and based on it, improve the automated flow that does more for you over time.
    Starting Price: $10 per month
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    AiChat

    AiChat

    AiChat

    AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects.
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    LimeChat

    LimeChat

    LimeChat

    Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%.
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    Frontnow Advisor
    Reinvent your pre-sales customer journey with conversational AI and have your customers make the right buying decision. Wow customers, increase average order value and boost sales with a personal concierge to help resolve your customers' queries and fulfill their underlying needs. Keep your customers on your website by giving them the information they're looking for, ensuring a stress-free shopping experience through expert guidance. Connect your back end to almost any system with ready-made connectors or APIs. Provide a unified and tailored experience and go even further with hyper-personalization. Overcome language barriers and communicate in 117 languages with region-specific terminology. Learn what drives your customers’ purchase intent through extensive analytical insights. Feel safe thanks to our solid security systems, your data is protected. Tailor design, features, and consultations precisely to your brand's unique requirements.
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    Oracle Digital Assistant
    Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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    eGain Messaging Hub

    eGain Messaging Hub

    eGain Corporation

    Welcome to the expanding world of Messaging and the infinite possibilities eGain Messaging Hub™ offers your business. eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub. eGain’s novel Bring Your Own Bot (BYOB)™ architecture allows businesses to easily plug in their own bots where desired in the messaging journey. At the same time, those who want a turnkey solution for conversational automation can activate eGain’s Virtual Assistant. Conversation control can be handed off seamlessly across multiple bots and human agents, while delivering a smart experience to consumers. Unlike point solutions and API tool kits, the eGain Messaging Hub offers a complete set of capabilities for messaging-based conversational automation.
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    Mavenoid

    Mavenoid

    Mavenoid

    Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems.
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    Verint AI Blueprint
    It’s easy to get lost among the buzzwords and trends in the world of AI. That’s why you need a map to guide you. Your enterprise needs to know how automation will best benefit your bottom line, your employees’ productivity, and, of course, the customer experience. With Verint AI Blueprint™, you can determine which conversational AI use cases will provide immediate ROI and generate long-term enterprise business value. Along with Verint’s team of experts, AI Blueprint generates a roadmap for ongoing success and continuous improvement of your automation while also highlighting business opportunities based on your customers’ data. If you don’t know where to start with enterprise-grade chatbots or conversational AI, AI Blueprint gives you the roadmap you need to launch and succeed in the long term. It’s easy to buy into the AI hype, but without proper planning, you risk launching conversational AI initiatives that fail to address your customer’s needs.
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    Freddy AI

    Freddy AI

    Freshworks

    Our proven AI solution, now supercharged with generative AI, powers transformative customer and employee experiences. Freddy AI is bespoke and easy to use out of the box. Get ready to drive business impact that is truly transformational. Leverage the potential of Freddy AI to deliver personalized experiences, boost productivity, and foster rapid innovation. Say goodbye to delayed resolutions and clumsy conversations. With Freddy Self Service, intelligently automate support and increase deflections. Boost self-service and deliver quick responses to customers while freeing up agents’ time for higher-order work. Work smarter, not harder. With Freddy Copilot, you have an “always-on” AI collaborator. Get contextual information and insights, offload repetitive tasks, and do it all conversationally to maximize your team's productivity.
    Starting Price: $100 per month
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    NuBot Ai

    NuBot Ai

    Nuvento

    Nuvento is a New Jersey-based chatbot development services company that develops chatbots cost-efficiently to meet your organization’s knowledge management, customer support, self-service and related business needs. Our AI chatbots enhance your enterprise’s communication and personal assistance capabilities with real-time automated conversations with users in natural language making users capable of solving their queries on their own. We develop chatbots for enterprises that understand user intent and can respond to employees or customers according to data stored in the enterprise. Nuvento’s chatbot development expertise gives us the edge in enabling your enterprise to solve real business problems by developing a simple AI chatbot solution. Our chatbots enable retailers like you to get the most of conversational commerce. You can use chatbots we develop to let your customers interact with you. They can get purchase advice and basic customer support as well.
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    OmniBot

    OmniBot

    Omnibot CX

    Omnibot, a best chatbot development company in India create intelligent AI conversational chatbots. Empowering companies to stand out with better experience. OMNIBOT bots are easy to set up on your website. You can build and improve customer experience by deploying chatbots for typical consumer requests. No required coding or technical skills. Customer interaction has expanded to the internet and mobile-centric live real-time engagement with chatbots beyond the static existence of websites and emails. Today’s chatbot uses not only AI, but also machine learning and natural language processing technologies.
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    Engagely.ai

    Engagely.ai

    Engagely.ai

    73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.
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    SAP Conversational AI
    Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot building platform. SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows. Build powerful enterprise chatbots quickly with low-code development and integration with the SAP ecosystem. Provide outstanding customer and employee experiences using chatbots and take the lead in the conversation-driven economy. Deliver personalized conversations at scale anytime, anywhere, and on any device using our proprietary multilingual natural language processing (NLP) technology. Automate time-consuming tasks from business processes so your resources can focus on value-added tasks.
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    Watermelon

    Watermelon

    Watermelon

    Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.
    Starting Price: €19 per month
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    SiteSpeakAI

    SiteSpeakAI

    SiteSpeakAI

    Using your website's data, SiteSpeakAI trains a custom chatbot for you that can answer questions about your products and services in real-time, 24/7. Train and retrain your chatbot as your website's data changes. Your chatbot will always be up to date with the latest information. Customize your chatbot to match your brand's colors and style. You can even customize the chatbot's responses to match your brand's voice. Add your ChatGPT-powered chatbot to your website with a single line of code. No need to install any plugins or extensions. SiteSpeakAI provides you with detailed analytics about your visitors' interactions with your chatbot. You can use this data to improve your lead conversion rate.
    Starting Price: $30 per month
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    ShoutOUT.AI

    ShoutOUT.AI

    ShoutOUT.AI

    Intelligent assistant that can go beyond predefined conversational flows. Cutting edge Artificial Intelligence technologies decide the next response from the bot. Connecting to the next new channel is easy, even with voice channels. Understand your customer's intent and extract information using NLU. Don’t send your valuable data to third party services. Remain independent, deploy on-prem. Bring chatbot conversations into the real world by integrating ShoutOUT AI with yours and 3rd party APIs. Embrace this new normal of customer service. Transform the boring FAQ questions into an engaging chatbot that understand and answer sophisticated inquiries from your clients. You don’t need to be tech-savvy. Integrate an answer bot to your website in a few steps to seamlessly handle all conversations coming from multiple users at once. Get answers to the commonly asked questions on the spot.
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    TruChat

    TruChat

    TruVisibility

    Good conversations turn leads into customers… and customers into brand ambassadors. Newbies and experts use our no-code, AI Chatbot builder to create bots. The gap between “growing” and “great” is automation. From customer attraction, to nurturing, to onboarding, and building fans, our AI Chatbot builder gives you the same tools Fortune 500 brands use to automate their processes. If your business relies on one or two sales superstars, your growth is limited. High-performing AI Chatbots can simulate authentic conversations of your top salespeople and deliver that message 24/7, with consistency, at scale. They’ll also never get sick, demand a raise, or get poached by your competition. Quantity is second only to quality when it comes to leads. High-performing AI Chatbots will filter out the tire-kickers from serious customers.
    Starting Price: $30 per month
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    eGain Virtual Assistant
    A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.
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    CoRover.ai

    CoRover.ai

    CoRover.ai

    World’s first and the highest ROI delivering human-centric conversational and generative AI platform. We are Asia's most trusted, widely used chatbot across banking, finance, healthcare, manufacturing, travel, and ecommerce. CoRover AI conversational platform offers various benefits such as increasing lead conversion rates, boosting sales, saving costs, streamlining support activities, and enhancing customer experience. Tailored use cases for each industry, aiming to boost lead generation, and transactions, and encourage repeat purchases. ChatBots can help, automate, and streamline a variety of functions that are repetitive in nature and, in turn, improve positive customer satisfaction & reduce overall operational costs. World’s first human-centric conversational and generative AI platform, with proprietary cognitive AI technology, offers managed Chatbot as a Service (CaaS), with self-onboarding support as well, to help organizations generate revenue, and save costs.
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    FastBots

    FastBots

    FastBots

    Create a fully automated AI chatbot like ChatGPT to help you or your customers get fast answers about your business with zero coding. We pride ourselves and making it easy for individuals and business owners around the world to use artificial intelligence to become more productive. Take a look at each and every conversation that's taken place within any of your chatbots. Change the bot prompt to change the character and purpose of the chatbot for your needs. Choose which language model is best for you and your needs and select a plan accordingly. We use military-grade encryption on all uploaded data for your security and peace of mind. Simply copy and paste our ready-made code to embed the chatbot anywhere you need. Customize your chatbot with your own avatar, text colors and chatbot bubble to match your own branding.
    Starting Price: $10 per month
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    Flow XO

    Flow XO

    Flow XO

    Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.
    Starting Price: $19 per month