Audience

Artificial intelligence solution for businesses

About Surbo

Surbo brings together the best of offline and online store allowing your end user to directly purchase product/service on chatbots. With Surbo, use machine learning chatbots to answer FAQs. Transfer the rest automatically to live agent without disrupting flow. Surbo helps you handhold consumers and convert passive visitors of your platforms into interested ones. Evolve and embrace the future of the automotive industry by providing seamless assistance to the buyers prior to and post the sale leading to more personalized and meaningful interactions. Customer expectations in the banking industry are evolving like never before. Deliver great value to your audience by leveraging the intelligence of chatbot with a human touch to improve customer service and make everyday tasks convenient and seamless.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Surbo
Founded: 2015
India
www.surbo.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Surbo Frequently Asked Questions

Q: What kinds of users and organization types does Surbo work with?
Q: What languages does Surbo support in their product?
Q: What kind of support options does Surbo offer?
Q: What type of training does Surbo provide?

Surbo Product Features

Artificial Intelligence

Chatbot Supported
For Healthcare Supported
For Sales Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
For eCommerce Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Live Chat

Canned Responses Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Website Visitor Tracking Supported
Customizable Branding Not Supported
Transfers / Routing Not Supported