Alternatives to Yuma AI

Compare Yuma AI alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Yuma AI in 2026. Compare features, ratings, user reviews, pricing, and more from Yuma AI competitors and alternatives in order to make an informed decision for your business.

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    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Dialpad Support
    Dialpad Support is a next-generation Agentic AI contact center platform. An AI-native platform that reasons, resolves, and delivers quality CX at scale. AI agents autonomously handle routine inquiries while freeing human agents to focus on complex, high-value interactions. Built-in connected intelligence analyzes voice and digital sentiment in real time, while live coaching, AI-driven scorecards, and operational visibility help managers optimize performance and workflows. Dialpad's Guardian layer ensures secure, governed AI deployment across the full agentic lifecycle. Seamless integrations with Salesforce, Zendesk, Microsoft Teams, Google Workspace, HubSpot, and more unify interaction history and customer data in one platform. Dual-cloud architecture delivers enterprise-grade resilience with a 100% uptime SLA.
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    Forethought

    Forethought

    Forethought

    Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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    Sendbird

    Sendbird

    Sendbird

    Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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    Podium

    Podium

    Podium

    Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.
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    Starting Price: $399 per month
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    Pylon

    Pylon

    Pylon

    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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    Freshdesk

    Freshdesk

    Freshworks

    Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.
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    Starting Price: $29/month/user
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    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies
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    Starting Price: $21.00/month/user
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    Theum

    Theum

    Theum AG

    Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets. - Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo - Enable fast retrieval of the exact, detailed knowledge needed for any task with state-of-the-art, multilingual semantic search enhanced with one-of-a-kind, intelligent context guidance - Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge - Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more - Eliminate unscalable AI development, uncontrolled knowledge flows, and the risk of unapproved knowledge
    Starting Price: $990 per month
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    Zoho Desk
    Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.
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    Starting Price: $12.00 per user per month
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    Intercom
    Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.
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    Starting Price: $29/seat/month
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    Cognigy.AI

    Cognigy.AI

    NiCE Cognigy

    NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy
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    Claude

    Claude

    Anthropic

    Claude is a next-generation AI assistant developed by Anthropic to help individuals and teams solve complex problems with safety, accuracy, and reliability at its core. It is designed to support a wide range of tasks, including writing, editing, coding, data analysis, and research. Claude allows users to create and iterate on documents, websites, graphics, and code directly within chat using collaborative tools like Artifacts. The platform supports file uploads, image analysis, and data visualization to enhance productivity and understanding. Claude is available across web, iOS, and Android, making it accessible wherever work happens. With built-in web search and extended reasoning capabilities, Claude helps users find information and think through challenging problems more effectively. Anthropic emphasizes security, privacy, and responsible AI development to ensure Claude can be trusted in professional and personal workflows.
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    Dialogflow
    Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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    AIssist.io

    AIssist.io

    Aissist.io

    Aissist.io is an Agentic AI platform that completes real work inside your existing tools. Digital Agents handle tagging, responding, following up, escalating, summarizing, updating records and connecting to external systems so your team can focus on growth instead of repetitive tasks. Companies using Aissist achieve an average automation rate of 83%, deliver 2x performance at 50% cost compared with other automation tools and maintain a 4.8+ CSAT. Aissist learns from your historical data, documents and product knowledge. It understands text, images, video and voice, supports all major global languages and works across chat, email, social media, SMS and WhatsApp. It can connect to any system through public APIs. Aissist fits into your workflow, collaborates with your team and removes repetitive workload so humans can focus on high value work.
    Starting Price: $0.12 per interaction
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    Kodif

    Kodif

    KODIF

    KODIF is the first full AI workforce built specifically for ecommerce brands. We help teams support customers across their entire journey, reduce the load on human agents, and drive more revenue through subscriptions, upsells, and smarter shopping experiences. Every brand starts with an AI Agent. These agents can be tailored to different needs, but all connect directly to backend systems like order management, subscriptions, warehouse tools, and more, allowing them to take real action, not just hold conversations. There are three tiers. Tier 1 focuses on chat, delivering personalized, human-like conversations with real-time data and seamless handoffs to agents. Tier 2 expands into email and SMS, enabling authenticated, highly personalized experiences and segmented knowledge for global brands. The Super Agent connects across all channels, with advanced personalization and knowledge segmentation by brand or geography. All Agents also act as AI Shoppers, recommending products,
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    Sprinklr Service
    Sprinklr Service is an enterprise-grade customer service and contact center platform built on a unified customer experience management architecture that consolidates customer interactions across 30+ channels, including social, messaging, live chat, email, voice, and communities, into a single agent desktop with omnichannel routing, case management, and real-time context so agents can deliver consistent, seamless support. It combines AI-powered agent assist, intent-aware routing, conversational IVR, self-service knowledge bases and bots, and supervisor and analytics dashboards to increase agent productivity, improve first-contact resolution, and drive higher customer satisfaction by unifying conversations, insights, and workflows. Sprinklr’s customer self-service features guide customers through automated FAQs and AI chatbots to reduce agent workload, while integrated analytics and reporting provide 360° visibility into agent performance.
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    Thankful

    Thankful

    Thankful

    Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience.
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    DevRev

    DevRev

    DevRev

    A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.
    Starting Price: $9.99 per month
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    Geta.ai

    Geta.ai

    Geta.ai

    Geta.ai is a no-code conversational AI platform that helps businesses automate customer engagement, lead qualification, and workflow execution across messaging channels like WhatsApp, SMS, Email, and Web. Designed to simplify communication and enhance productivity, Geta.ai enables teams to build smart virtual assistants that respond instantly, personalize conversations, and integrate seamlessly with existing CRMs, lead systems, and marketing tools. Whether you're in real estate, education, healthcare, finance, or ecommerce, Geta.ai helps you deliver fast, consistent, and scalable customer interactions. With support for multilingual chat, easy API integrations, and real-time analytics, it empowers brands to reduce manual workload, shorten response time, and increase conversion.
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    LiveX AI

    LiveX AI

    LiveX AI

    LiveX AI delivers human-like, agentic AI assistants designed to increase retention, drive revenue growth, and reduce support costs for B2C and DTC brands. Its AI agents, available across chat, voice, email, search, QR codes, SMS, and in-app messaging, engage users empathetically to resolve issues, update accounts, recover carts, guide purchases, and even proactively prevent churn with personalized, real-time interactions. Supporting full customer journey coverage, from pre-sale assistance and onboarding to loyalty and support, these agents achieve up to a 35% reduction in churn and over 90% self-service resolution rates, turning customer experience into a scalable growth engine. The platform features omnichannel reach, fast deployment, enterprise-grade reliability, and integrations with tools like Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. LiveX AI also empowers human agents through real-time assistance.
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    Leaping AI

    Leaping AI

    Leaping AI

    Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.
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    Starting Price: $1000/month
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    AssistLoop.ai

    AssistLoop.ai

    AssistLoop

    AssistLoop.ai is an AI-powered customer support platform designed to provide round-the-clock assistance through intelligent virtual agents. These AI agents are capable of understanding context, resolving complex issues, and continuously learning from interactions to improve over time. The platform aims to reduce operational costs while enhancing customer satisfaction by delivering efficient and responsive support services.
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    Zoom Virtual Agent

    Zoom Virtual Agent

    Zoom Communications

    Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human
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    SIA

    SIA

    SIA

    Scogo.ai offers SIA, a customizable, no-code AI agent designed to enhance customer support by providing 24/7 multilingual assistance across voice, chat, WhatsApp, and email channels. SIA is capable of resolving up to 80% of customer queries, processing text, images, and voice inputs to deliver human-like, collaborative interactions. The platform ensures secure and accurate responses, aligning with your brand's unique tone and policies. SIA can be set up instantly without requiring sign-up or credit card information, making it accessible for businesses seeking to improve customer engagement and build brand loyalty. The AI agent is built to handle various customer support workloads, including product issue resolution, field service management, reseller support, human-agent collaboration, and product recommendations. With support for over 50 languages, SIA caters to a global audience, ensuring effective communication with diverse customer bases.
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    eesel AI

    eesel AI

    eesel.ai

    eesel is an AI teammate platform that enables businesses to deploy autonomous AI agents across customer support, content creation, e-commerce, and internal operations workflows. The platform connects directly to existing business tools such as Zendesk, Slack, Notion, Confluence, Salesforce, HubSpot, Shopify, Intercom, and Google Drive to learn from company knowledge and historical data. eesel can answer customer questions, handle support tickets, draft content, manage inquiries, and perform operational tasks while following company-specific rules and processes. Organizations can train AI teammates using their documentation, conversations, policies, and workflows to ensure responses align with their business needs. The platform supports multiple agent types, including helpdesk agents, blog writers, and e-commerce assistants, each designed for specialized tasks.
    Starting Price: $100/month
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    Convocore

    Convocore

    Convocore

    Convocore is a multi-channel AI automation platform that lets businesses build and deploy production-ready AI voice agents and chatbots in minutes, with no coding required. It supports AI phone agents, WhatsApp bots, Instagram DMs, and web chat to automate customer conversations across every channel. Built for agencies, businesses, enterprises, and resellers, Convocore offers full white-label capabilities, including custom domains, branding, and client management. Its visual builder makes creating intelligent AI agents simple, even without technical expertise. Convocore integrates with 40+ tools like HubSpot, Salesforce, Google Calendar, and Shopify, enabling automated lead qualification, booking, support, and sales. Trusted by 15,000+ users and powering over 10 million conversations, Convocore helps teams scale AI solutions, reduce costs, and deliver instant 24/7 responses with measurable results.
    Starting Price: $0/user/month
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    Yellow.ai

    Yellow.ai

    Bitonic Technology Labs

    Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.
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    Messaging Studio by 1440
    Messaging Studio by 1440 is a powerful customer communication platform that integrates seamlessly with Salesforce to unify messaging across any channel and device. It enables employees to manage conversations consistently whether they are using desktop, mobile devices, or working in the field. The platform supports popular messaging channels such as SMS and WhatsApp, securely logging interactions into Salesforce for a comprehensive customer engagement record. Productivity features like AI-recommended responses, quick texts, and knowledge articles help agents engage customers faster and more effectively. Messaging Studio also provides supervisory tools, message transfers, and translation capabilities to enhance support quality. Designed to reduce call center costs and boost customer relationships, it empowers teams to deliver personalized, efficient service.
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    Engagely.ai

    Engagely.ai

    Engagely.ai

    73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology.
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    Mochii.AI

    Mochii.AI

    Mochii.AI

    Mochii.ai is an AI-powered assistant built to help businesses automate customer support, manage conversations, and deliver instant, personalized responses with ease. Designed for scalability and simplicity, Mochii.ai enables companies to create smart, conversational AI bots that can handle a wide range of customer inquiries without the need for human intervention. Using natural language processing and machine learning, Mochii.ai understands complex customer questions and responds appropriately, improving customer satisfaction and reducing response times. Its user-friendly platform allows businesses to customize AI conversations, ensuring that the bot aligns with the brand's tone and style. Additionally, Mochii.ai offers integrations with popular communication channels such as websites, messaging apps, and social media, allowing businesses to meet customers where they are.
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    Fini

    Fini

    Fini

    Fini is the AI platform redefining enterprise customer support. Our AI agent, Sophie, acts like your best support rep—resolving up to 80% of tickets end-to-end with no human intervention. Trained on your existing knowledge base and workflows, Sophie delivers fast, accurate, and on-brand responses across tools like Zendesk, Intercom, Slack, Discord, and more. Built for complexity, Sophie goes beyond chat: she can take action, personalize responses, remember past conversations, and continuously improve. SOC 2, GDPR, HIPAA, and ISO compliant, Fini is trusted by industry leaders like HackerRank, Qogita, and Columntax to scale support and cut costs—without sacrificing customer satisfaction. Launch in minutes, improve in days, and transform your support operation in 60.
    Starting Price: $0.69 per resolution
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    Netomi

    Netomi

    Netomi

    Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice. Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an infinite number of tickets. The best AI chatbots see beyond phrasing and into the underlying intent to understand what your customers are saying – no matter how they ask. Just like a human, we tailor the conversation to the individual customer and their current context. The result is meaningful, on-brand interactions that actually resolve issues. Deliver exceptional support, on any channel Scale out AI chatbots across email, chat and messaging. No matter where your customers are, you can provide effortless and meaningful resolutions. Sit back and watch customer satisfaction soar. It’s incredibly easy to get started. Let our experienced customer success team guide you along the way.
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    Botsonic

    Botsonic

    Writesonic

    Botsonic scans your website, files and help center to automatically handle 70% of customer queries, and automate customer engagement, support, sales, and more. Leverage your data to instantly resolve 70% of user inquiries with precise, verifiable responses, and deliver authentic customer experience in over 50 languages across various channels. Upload your data, train your AI agent, customize its style to match your brand, and add it to your website in under five minutes.
    Starting Price: $16 per month
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    Triviat AI

    Triviat AI

    Triviat AI

    Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.
    Starting Price: €75/month
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    Voiceflow

    Voiceflow

    Voiceflow

    Voiceflow is an AI customer experience platform that helps teams build, launch, and scale advanced AI agents for support, lead generation, and other customer-facing workflows. It gives product, CX, support, engineering, and enterprise teams tools to design intelligent workflows, deploy integrated agents, and improve agents over time without full rebuilds. The platform supports omnichannel experiences across web, phone, and mobile, allowing businesses to create consistent AI-powered conversations across customer touchpoints. Voiceflow includes an agent builder, deterministic workflows, global instructions, guardrails, APIs, functions, observability tools, and production environments for development, staging, and launch. Its Agentic Context Engine helps turn complex conversations into enriched customer experiences while supporting high-volume usage and low-latency voice interactions.
    Starting Price: $40 per editor per month
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    Alhena

    Alhena

    Alhena.ai

    Alhena AI is an AI concierge for ecommerce that helps brands drive revenue through better, visibility, discovery, personalized shopping, and automated support. It enables shoppers to find products faster, get real-time recommendations, and receive accurate answers across the entire buying journey. Alhena combines a Shopping Assistant, Sales AI, and Support AI into one platform. It integrates with your store and helpdesk to provide grounded, context-aware responses for product queries, orders, shipping, and returns. Built with vertical AI agents, Alhena supports use cases like outfit building, virtual try-on, and fit analysis for fashion; skin analysis and shade matching for beauty; and guided discovery for home and travel. It also improves brand visibility on SKU level across AI search and supports conversational experiences across text and voice.
    Starting Price: $199/month
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    Dasha

    Dasha

    Dasha

    Dasha is a conversational AI-as-a-service platform that lets you embed realistic voice and text conversational capabilities into your apps or products. With a single integration, create smart conversational apps for web, desktop, mobile, IoT, and call centers. DashaScript is an event-driven declarative programming language used to design complex real-world conversations that pass a limited Turing test. Automate call center conversations, recreate the Google Duplex demo in under 400 lines of code or create a no-code GUI for your users that translates into DashaScript code. If it is connected to the internet and has access to a speaker/mic, it can run a Dasha application. Your conversational voice/chat apps use your existing infrastructure, including databases, external services (Airtable, Zendesk, TalkDesk, etc.), and business logic. Run conversations through anything. Feed your custom data into Dasha and consume results where they provide the most value.
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    Amazon Bedrock
    Amazon Bedrock is a fully managed service that simplifies building and scaling generative AI applications by providing access to a variety of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon itself. Through a single API, developers can experiment with these models, customize them using techniques like fine-tuning and Retrieval Augmented Generation (RAG), and create agents that interact with enterprise systems and data sources. As a serverless platform, Amazon Bedrock eliminates the need for infrastructure management, allowing seamless integration of generative AI capabilities into applications with a focus on security, privacy, and responsible AI practices.
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    Zowie

    Zowie

    Zowie

    Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences.
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    ChatGPT Pro
    As AI becomes more advanced, it will solve increasingly complex and critical problems. It also takes significantly more compute to power these capabilities. ChatGPT Pro is a $200 monthly plan that enables scaled access to the best of OpenAI’s models and tools. This plan includes unlimited access to our smartest model, OpenAI o1, as well as to o1-mini, GPT-4o, and Advanced Voice. It also includes o1 pro mode, a version of o1 that uses more compute to think harder and provide even better answers to the hardest problems. In the future, we expect to add more powerful, compute-intensive productivity features to this plan. ChatGPT Pro provides access to a version of our most intelligent model that thinks longer for the most reliable responses. In evaluations from external expert testers, o1 pro mode produces more reliably accurate and comprehensive responses, especially in areas like data science, programming, and case law analysis.
    Starting Price: $200/month
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    Minded

    Minded

    Minded

    Minded AI is an advanced customer support platform that deploys AI agents trained to replicate the problem-solving capabilities of human agents. These agents access customer data, consult help center articles, and execute actions to resolve issues, achieving a resolution rate exceeding 70% with 99.8% accuracy in production environments. Developed by experts with experience at Alibaba and Google, Minded AI emphasizes maximum accuracy and safety at scale, incorporating features like clarifying question prompts, avoidance of off-topic responses, and seamless transitions to human agents when necessary. The platform ensures enterprise-grade security with built-in Personally Identifiable Information (PII) masking, allowing sensitive data to remain within the client's environment, and maintains compliance with SOC 2 and GDPR standards. Minded AI's effectiveness is demonstrated through client success stories, such as achieving a 75% resolution rate within three months.
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    Firsthand

    Firsthand

    Firsthand

    ​Firsthand enables brands and publishers to create AI-powered agents that engage consumers directly, delivering tailored information in real-time across various channels. These agents act as AI-driven brand representatives, making expertise accessible and guiding consumers toward the information they need to take action. By deploying brand agents, companies can proactively surface the right content at pivotal moments in a consumer’s journey, effectively shortening the path from interest to action. Each interaction serves as a real-time survey, providing rich transcripts that offer insights into consumer behavior, preferences, and decision-making processes, thereby informing smarter business strategies. Firsthand ensures that brands maintain full control over their voice, knowledge, data, and customer relationships. Firsthand empowers brands to deliver the right message at the right moment, enhancing engagement and driving conversions.
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    Microsoft Copilot Studio
    Microsoft Copilot Studio is a comprehensive platform that enables users to create and manage AI-driven agents tailored to specific business needs. Utilizing low-code and generative AI capabilities, it allows for the design of agents that can access internal knowledge bases, execute actions through a wide array of data connectors, and operate autonomously to enhance productivity. These agents can be seamlessly deployed across various channels, including Microsoft 365 applications, internal websites, and mobile apps, ensuring integration into existing workflows. Copilot Studio also offers robust governance features, providing IT departments with centralized control over usage, analytics, and security policies.
    Starting Price: $200 per month
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    pagergpt

    pagergpt

    pagergpt

    pagergpt is a no-code AI Agent platform for SMBs, startups, and enterprises to create AI Agents for customer support, sales, retail, e-commerce, and internal operations. Build AI Agents trained on your website, documents, or by connecting with Notion, Intercom, Zendesk, Freshdesk, Google Drive, Notion, Confluence knowledge base to instantly resolve up to 80% of customer support, automate refunds, and queries instantly. Connect pagergpt with tools like Freshdesk, Zendesk, Intercom, Gmail, Outlook, Zoho Desk, Stripe, Shopify, Hubspot, Calendly, Cal to automate tickets, refunds/returns, order tracking, cancellations, upgrades, bookings, lead qualification, and payments and more. Create your AI Agent and go live in minutes.
    Starting Price: Free
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    interface.ai

    interface.ai

    interface.ai

    interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations.
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    ChatGPT Plus
    We’ve trained a model called ChatGPT which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response. ChatGPT Plus is a subscription plan for ChatGPT a conversational AI. ChatGPT Plus costs $20/month, and subscribers will receive a number of benefits: - General access to ChatGPT, even during peak times - Faster response times - GPT-4 access - ChatGPT plugins - Web-browsing with ChatGPT - Priority access to new features and improvements ChatGPT Plus is available to customers in the United States, and we will begin the process of inviting people from our waitlist over the coming weeks. We plan to expand access and support to additional countries and regions soon.
    Starting Price: $20 per month
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    HubSpot Customer Platform
    Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.
    Starting Price: Free
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    Nurix

    Nurix

    Nurix

    Nurix AI is a Bengaluru-based company specializing in the development of custom AI agents designed to automate and enhance enterprise workflows across various sectors, including sales and customer support. Nurix AI's platform integrates seamlessly with existing enterprise systems, enabling AI agents to execute complex tasks autonomously, provide real-time responses, and make intelligent decisions without constant human oversight. A standout feature is their proprietary voice-to-voice model, which supports low-latency, human-like conversations in multiple languages, enhancing customer interactions. Nurix AI offers tailored AI services for startups, providing end-to-end solutions to build and scale AI products without the need for extensive in-house teams. Their expertise encompasses large language models, cloud integration, inference, and model training, ensuring that clients receive reliable and enterprise-ready AI solutions.
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    AgentX

    AgentX

    AgentX

    Create a multi-model AI agent with your own data. Leverage LLM ChatGPT, GPT4, Gemini, Anthropic, or more. Instantly deploy your AI agent to any of your web builders such as WordPress, Webflow, Shopify, Squarespace, and more. Present next-generation artificial intelligence chatbot. Build and give your AI agent a name, define its bio, describe his duty, and provide knowledge of your choice. Build your ChatGPT with no code needed to build. Teach your AI agent in natural language with no code needed. Tune it to fit your needs in real time. We support multi-channel integration and deploy customized ChatGPT to Slack, WhatsApp, email, text, and more. Empower your business with AI agent customized ChatGPT. Users can like, subscribe, and chat with community agents created by other users, and of course, you can share yours. AgentX provides a multi-model mix-match building experience. You can choose LLM (large language model) from different vendors.
    Starting Price: $19 per month