Related Products
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About
Voiceflow is an AI customer experience platform that helps teams build, launch, and scale advanced AI agents for support, lead generation, and other customer-facing workflows. It gives product, CX, support, engineering, and enterprise teams tools to design intelligent workflows, deploy integrated agents, and improve agents over time without full rebuilds. The platform supports omnichannel experiences across web, phone, and mobile, allowing businesses to create consistent AI-powered conversations across customer touchpoints. Voiceflow includes an agent builder, deterministic workflows, global instructions, guardrails, APIs, functions, observability tools, and production environments for development, staging, and launch. Its Agentic Context Engine helps turn complex conversations into enriched customer experiences while supporting high-volume usage and low-latency voice interactions.
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About
Yuma AI is an advanced customer service automation platform tailored for e-commerce businesses, utilizing generative AI to provide human-like responses across various channels. It autonomously manages tasks such as order modifications, subscription adjustments, and handling returns, thereby reducing manual workloads and enhancing operational efficiency. By integrating seamlessly with platforms like Shopify, Gorgias, and Zendesk, Yuma AI ensures real-time access to customer data, enabling personalized interactions that boost satisfaction and loyalty. Its capabilities extend to social media moderation, feedback management, and multilingual support, allowing businesses to maintain a consistent and responsive presence across all customer touchpoints. With Yuma AI, companies can achieve significant reductions in response times and operational costs while scaling their support services effectively.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Voiceflow is best suited for CX teams, support leaders, product teams, engineers, enterprises, call centers, and businesses that need to build, launch, test, and scale AI agents across customer service, sales, lead generation, and omnichannel support workflows
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Audience
Ecommerce brands and D2C merchants aiming to automate customer support, enhance ticket resolution efficiency, and streamline overall support operations.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$40 per editor per month
Free Version
Free Trial
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Pricing
$350 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationVoiceflow
Founded: 2019
United States
www.voiceflow.com
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Company InformationYuma AI
Founded: 2022
United States
yuma.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
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Integrations
Axis LMS
BigCommerce
Ejentum
Gorgias
JSON
JavaScript
Rime
Shopify
Workers by Delos
Zendesk
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Integrations
Axis LMS
BigCommerce
Ejentum
Gorgias
JSON
JavaScript
Rime
Shopify
Workers by Delos
Zendesk
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