AnveVoice

Omakase.ai is an AI-driven voice and chat shopping agent platform that transforms an ecommerce website into a conversational, personalized retail experience without code or complex setup; you create an AI agent simply by entering your URL, and it listens, talks, responds, and recommends like a knowledgeable sales associate around the clock. It analyzes your site’s products and content automatically so it can help visitors find products, compare options, answer questions, and guide buying decisions in real time through both chat and voice interactions, reducing friction, speeding up product discovery, and increasing conversions. Omakase.ai supports hybrid interaction widgets that let customers choose between typing and speaking, and the behavior can be guided with smart rules so responses align with brand policies or workflows.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.