11.ai
11.ai is a voice-first AI assistant built on ElevenLabs Conversational AI that connects your voice to everyday workflows via the Model Context Protocol (MCP), enabling hands-free planning, research, project management, and team communication. By integrating out of the box with tools such as Perplexity for live web research, Linear for issue tracking, Slack for messaging, and Notion for knowledge management, and supporting custom MCP servers, 11.ai can interpret sequential voice commands, contextualize data, and take meaningful actions. It delivers real-time, low-latency interactions with multimodal support (voice and text), integrated retrieval-augmented generation, automatic language detection for seamless multilingual conversations, and enterprise-grade security (including HIPAA compliance).
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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Omakase.ai
Omakase.ai is an AI-driven voice and chat shopping agent platform that transforms an ecommerce website into a conversational, personalized retail experience without code or complex setup; you create an AI agent simply by entering your URL, and it listens, talks, responds, and recommends like a knowledgeable sales associate around the clock. It analyzes your site’s products and content automatically so it can help visitors find products, compare options, answer questions, and guide buying decisions in real time through both chat and voice interactions, reducing friction, speeding up product discovery, and increasing conversions. Omakase.ai supports hybrid interaction widgets that let customers choose between typing and speaking, and the behavior can be guided with smart rules so responses align with brand policies or workflows.
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Retell AI
Retell AI is an advanced platform that enables businesses to build, test, deploy, and monitor AI-powered voice agents for seamless customer interactions. With features like call transfer, appointment scheduling, and knowledge base synchronization, it allows for the creation of lifelike conversations with minimal latency. The platform supports integration with various telephony systems and offers multilingual capabilities, making it suitable for global operations. Retell AI's scalable infrastructure ensures reliable performance, handling high call volumes efficiently. Additionally, it provides robust monitoring tools to analyze call performance and user sentiment, facilitating continuous improvement of voice agents.
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