CTM, formerly known as CallTrackingMetrics, is a conversation intelligence and call tracking platform that helps businesses measure marketing performance, manage customer communications, and improve sales conversions. The software tracks phone calls, text messages, website forms, and chats to identify the advertising campaigns and channels that generate customer inquiries. Its AI-powered conversation analytics provide call transcription, summarization, sentiment analysis, and lead scoring. CTM also offers intelligent call routing, automated follow-ups, AI voice agents, and contact center management tools. Reporting dashboards help organizations analyze marketing attribution, advertising return on investment, customer interactions, and sales team performance. The platform integrates with Google Ads, Google Analytics, HubSpot, Salesforce, and other business applications to connect marketing data with customer conversations and revenue outcomes.
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Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. Powered by the best of Google's AI research and technology, Google Cloud's Speech-to-Text API helps you accurately transcribe speech into text in 73 languages and 137 different local variants. Leverage Google’s most advanced deep learning neural network algorithms for automatic speech recognition (ASR) and deploy ASR wherever you need it, whether in the cloud with the API, on-premises with Speech-to-Text On-Prem, or locally on any device with Speech On-Device.
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OpenWorker
OpenWorker is an open source, local-first AI coworker that gets everyday tasks done from start to finish instead of only returning answers. Users ask for an outcome, such as a renewal brief, incident report, follow-up message, calendar update, sprint summary, or finished document—and OpenWorker works across the tools where the information already lives. It can connect with Slack, Gmail, Outlook, Google Calendar, Notion, HubSpot, GitHub, Attio, Google Drive, Jira, Linear, Asana, Dropbox, Box, files, and other services through one-click or manual connections. It supports cloud, open-weight, and fully local models, including providers such as OpenAI, Anthropic, Google, xAI, Mistral, DeepSeek, Kimi, Qwen, and Ollama, and users can switch models when a task calls for something different. OpenWorker researches, gathers context, performs multi-step work, creates polished outputs in chat, Slack, Markdown, PDF, images, or files, and checks in before consequential actions.
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