Audience

Businesses and anyone seeking a tool to access an AI agent to answer customer questions instantly

About Fini

Fini is the AI platform redefining enterprise customer support. Our AI agent, Sophie, acts like your best support rep—resolving up to 80% of tickets end-to-end with no human intervention. Trained on your existing knowledge base and workflows, Sophie delivers fast, accurate, and on-brand responses across tools like Zendesk, Intercom, Slack, Discord, and more. Built for complexity, Sophie goes beyond chat: she can take action, personalize responses, remember past conversations, and continuously improve. SOC 2, GDPR, HIPAA, and ISO compliant, Fini is trusted by industry leaders like HackerRank, Qogita, and Columntax to scale support and cut costs—without sacrificing customer satisfaction. Launch in minutes, improve in days, and transform your support operation in 60.

Pricing

Starting Price:
$0.69 per resolution
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Fini offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Fini
United States
www.usefini.com

Videos and Screen Captures

Fini Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
24/7 Live Support
Online

Fini Frequently Asked Questions

Q: What kinds of users and organization types does Fini work with?
Q: What languages does Fini support in their product?
Q: What kind of support options does Fini offer?
Q: What other applications or services does Fini integrate with?
Q: Does Fini have an API?
Q: What type of training does Fini provide?
Q: Does Fini offer a free trial?
Q: How much does Fini cost?

Fini Product Features

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported

Knowledge Management

Self Service Portal Not Supported
Collaboration Not Supported
Discussion Boards Not Supported
Cataloging / Categorization Not Supported
Full Text Search Not Supported
Content Management Not Supported
Knowledge Base Management Not Supported
Decision Tree Not Supported
Artificial Intelligence (AI) Not Supported