Alternatives to The Chat Shop
Compare The Chat Shop alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to The Chat Shop in 2024. Compare features, ratings, user reviews, pricing, and more from The Chat Shop competitors and alternatives in order to make an informed decision for your business.
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1
Zoho SalesIQ
Zoho
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time. SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more. It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle. We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket. -
2
Social Intents
Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue. -
3
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
4
Userlike
Userlike
Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
5
Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
6
Intercom
Intercom
Deliver great experiences, no matter what. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support. The #1 Business Messenger for you and your customers. Use Intercom to drive growth at every stage of the customer lifecycle. Our chatbots and live chat capture more of your best leads and convert them while they’re hot. Set your customers up for success with tailored onboarding and activation messages. Real-time tools and rich insights mean our support solution amplifies your team for an unbeatable experience. Give customers personal touchpoints with your brand through the familiar medium of messaging. Engage customers at the exact moment they're ready to buy, whether on your website or in your app. Intercom connects your tools and workflows so you can communicate personally at scale. Set clear expectations with customers based on your team's bandwidth, and collect upfront information for follow-up later.Starting Price: $39 per month -
7
Landbot.io
Landbot
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and ChatGPT to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.Starting Price: $45 per month -
8
CommVersion
CommVersion
Data-led, a human-powered live chat that delivers high-intent qualified leads to your sales team. Combine the power of SmartChat with human connection to supercharge your website. SmartChat segments your audience, analyzing user behavior to identify high-value or soon-to-churn prospects. Our solution engages in real-time conversations, strategically curated to move your customer through the funnel towards set conversion goals. Qualified leads are delivered straight to your team or integrated with your solution, increasing the conversion rate by an average of 32%. Our SmartChat solution has transformed live chat into a lead generation super tool for over 300 brands around the globe. Human-led conversations powered by smart targeting, serve to amplify your digital conversion strategy. A bespoke knowledge base replicates your brand tone of voice, meaning your customer experience is exactly as you expect it to be. -
9
HumanBot
HumanBot
Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.Starting Price: $49 one-time payment -
10
Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
11
Gesprek
Gesprek
Elevate your social commerce to the next level. Gesprek is a conversational marketing tool that will supercharge your social media and messaging platforms into a well-oiled selling machine. Sell smarter, collaborate faster. Gesprek is an all-in-one messaging solution to generate, capture, and qualify leads and transform them into loyal customers. Close more deals with live chat. Activate and retain customers with interactive and personalized messages Provide real-time support with automation. Gesprek has everything you need to give your customer experience human touch. Gesprek empowers your sales and customer engagement teams to respond to messages across multiple platforms. Engage with customers on their favorite channel, whether on Facebook, Messenger, WhatsApp, WeChat, SMS, or even email or your website. Gesprek enables you to seamlessly manage your customers and qualify leads, all in one easy-to-read and user-friendly dashboard.Starting Price: $119 per month -
12
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
13
chat4business (c4b)
chat4business
chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. We appreciate that people buy from people and how much you have invested in achieving your premium brand. This is where our highly empathetic and skilled reception team is able to personally greet your customers, qualify the sales leads and connect your website, visitors, to your sales team.Starting Price: $68.29 per month -
14
ChatMarshal
ChatMarshal
A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.Starting Price: $4 per month -
15
Smith.ai Live Website Chat
Smith.ai
Smith.ai Live Website Chat is the fastest & friendliest way to capture, screen & convert website leads. Our Live Chat agents answer questions, screen leads & schedule appointments 24/7. Pay for relevant chats only. Easy setup on all website platforms. Instant chat transcripts in your email & CRM. Instant chat transcripts in your email & CRM. SMS included. Let customers call you with Chat to Call. Smith.ai Live Chat is the most effective & affordable way to convert website leads to grow your business.Starting Price: $140/month -
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Ngage Live Chat
Ngage Live Chat
Featured on more than 8,000 business websites across numerous industries, Ngage is a live chat platform with highly trained operators providing a customized experience that turns visitors into clients. With discrete exchanges, we help prospects create a relationship with your business. We capture and forward vital information immediately to make your intake and sales processes more efficient. Ultimately, you increase your website conversions, all at a low cost. We politely greet each visitor to your website before they have a chance to navigate away. Our highly-trained operators interact with visitors and collect information about their situation. We summarize the conversation and connect the web visitor with your team. Ngage connects immediately with prospective clients and increases your conversion rate. -
17
Chat Metrics
Chat Metrics
We help B2B SaaS Companies Book 25% more Demos from their existing website traffic . without spending one more dime on advertising. Demo Bookings Increase Booked Demos and Sales Qualified Leads by over 25% without increasing your ad spend Higher Conversions Boost your website conversion rate by 100% Leads to Sale Increase Lead to Sale conversion by 28% through better qualified leads. Integrations Action your leads on time with our CRM integration “Over 1100 Integrations and a custom REST API, changes are we’ll be able to integrate your leads with no matter what you have on your end. Our automation and integration make sure there is no interruption to your normal business processes – Onboarding is a breeze.Starting Price: $21.50 per month -
18
Dashly
Dashly
Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan.Starting Price: $19.00/month/user -
19
Aimylogic
Just AI
Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.Starting Price: $89 per month -
20
Botsify
Botsify
Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.Starting Price: $49 per month -
21
Autochat
Autochat.io
Live Chat that Sells for you. Do you think Live Chat is only a customer support tool? We would like to change your mind. Engage shoppers in real time before they get stuck or leave. Train bots to respond to common customer queries. Target shoppers based on their history and behavior. Automate common scenarios to engage shoppers 24x7. Power to influence and assist your shoppers throughout their purchase journey. Every customer conversation gets automatically augmented with activity trail from the current session and historical transactions. It helps respond to customer queries in the blink of an eye. Features like Proactive Messaging, Live Shopper Insights and Real-time Shopper Journeys help identify live shopping sessions with highest revenue potential. All our powerful features are available with a simple DIY graphical interface. Zero programming skills required. Our Deep Integration with Shopify starts powering your store automatically as soon as you install the app.Starting Price: $1 per month -
22
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
23
Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
24
Melu
Melu
Give your website visitors the support they need. Live chat is a game changer, but managing it in-house is hard. More and more businesses are seeing the value of human-operated live chat on their websites. But managing it effectively without huge cost has stopped many from using it. That all changes with Melu. Let us become part of your online team and convert more visitors into leads and sales, whilst providing amazing customer service. Our professionally trained live chat operators engage with your clients as if they were their own. During the onboarding process, we train our live chat operators to understand your business, brand, and values, guaranteeing that they act as if they were members of your own staff. Managed live chat from Melu is easy to set up, free to try, and cost-effective to run. Melu has clients across many industries, including law, accountancy, fashion, PR, hospitality, dentistry, property, and education.Starting Price: $161 per month -
25
Rep.ai
Rep.ai
Convert more of your traffic into pipeline with AI. A lot more. AI Live Chat talks with traffic, alerts reps and books meetings for your team. AI Intent uncovers hot prospects on your site for sales follow-up. AI Dialer increases cold call connections and makes your callers more efficient. Engage and qualify every site visitor with personalized text, voice and video AI. Alert human reps for video call handoffs. Uncover hot prospects for signal-powered sales across multiple channels. Connect with more prospects in less time with AI-enhanced cold calling. Make more calls in less time, drive awareness with pre-recorded voicemail drop, keep connect rates strong with spam risk monitoring, and develop your team on the virtual salesfloor. Uncover hot prospects with AI that detects intent from web activity, dialer, CRM, and connected sources. Build better lists, sync or export, and reach out to your ICP with perfect timing.Starting Price: $2,500 per year -
26
Magnet Beauty
Magnet Beauty
Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers. Generate deeper insights into consumer needs. Maintain control over your brand experience. Create authentic, personalized experiences. Differentiate your brand from consumers. Drive customer satisfaction, brand loyalty, and online sales. Connect with a beauty expert instantly. Authentic, personalized shopping experience. Get instant answers to all their questions. Welcoming and private environment. Live experts to engage your customers and promote brand loyalty. Live video consultation with a beauty professional from your brand website. View recommendations directly in the chat application and instantly add them to the cart. Magnet empowers your online store to engage with and serve your customers anytime, anywhere, through our digital sales engagement platform. -
27
ZoomInfo Chat
ZoomInfo
Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances highly-targeted, human-first experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone else. -
28
LINK Messaging
LINK Mobility
Mobile customer communication: Messenger Marketing. Chatbots. Messaging. We transmit your messages directly to your target group's smartphone. We are the experts in multichannel messaging. Communication is important. That is why we have specialized in solutions with which our partners can communicate easily and efficiently with customers, fans, employees, applicants or interested parties. Which device would be more suitable for this than the smartphone? NEW: Multichannel live chat for customer service. Use your customers' favorite channels for live chat support. Live chat is ideal for: Customer support, Conversational Commerce, Conversational Marketing, Presales customer engagement, Up- and cross-selling. Crisis communication on the cell phone. Send alerts and warnings to employees or customers via SMS. More information on crisis communication via SMS. Alerts and warnings. Passwords and mTAN Appointments and reminders. Mobile coupons and individual offers. Reservations -
29
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
30
LeadChat
LeadChat
Nurture hot leads with real, live chat agents. The average business loses 63% of its leads from paid traffic. What if you could triple your conversion rate by changing up your live chat strategy? Your customers want instant service and real connection, something they can’t get from chatbots. At LeadChat, the world’s best sales agents are standing by 24/7 to build better relationships and boost conversion. From implementation to maintenance, you get the quality of an in-house sales team without the overhead or infrastructure investment. Hot leads won’t wait. You can get started with live agents ready to chat as soon as 4 hours after signing up for LeadChat! Our agents respond to every chat request within 10 seconds. That’s as fast as a chatbot, but with a human touch! Get access to an instant team of ready-to-go sales agents, and say goodbye to lengthy recruiting and hiring processes. 98% of your website visitors leave without enquiring, we chat before they leave! -
31
AsisteClick
AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.Starting Price: $6.99 per month -
32
LivePerson
LivePerson
The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile. -
33
Giosg
giosg.com
Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide. Successfully increase conversions and speed up your lead-to-deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions. Our platform makes sure your interactions are meaningful and constantly improving, thanks to our advanced targeting and reporting capabilities. Great experiences should lead to sales, right? Video conversations and live chat enable you to do it while enhancing your chance of a long-term relationship.Starting Price: €45 per user per month -
34
Greechat
Greechat
We deliver more sales and deeper customer insights by providing the software, agents, and management team to proactively engage your visitors 24/7 through live chat. Fully managed live chat sales team which start delivering a return in the first month. All we do is help businesses make more through their website by delivering the expertise, software, and agents to proactively engage visitors through live chat. Contact us to find out how we systematically improve revenue for all our clients. Dedicated and experienced agents serving a range of customers from large corporates to small businesses. We work with any CRM system and unlike almost all solutions in the market, we integrate with any form of digital marketing campaign tracking. Extensive experience working with clients across the US, UK, and Australia. We leverage our digital marketing DNA to constantly optimize the live chat experience. Fully managed sales packages that start delivering a return in the first month. -
35
Leadoo
Leadoo
Leadoo is a comprehensive Lead Generation Software designed to maximize the effectiveness of your website by turning passive visitors into active leads and tangible business outcomes. By using engaging onsite bots, personalized experiences, and powerful analytics, Leadoo empowers businesses to increase their website conversion rates significantly. The platform integrates seamlessly with CRM systems and provides valuable insights into user behavior, helping marketing and sales teams to optimize their strategies. On average, Leadoo users see a 74% increase in conversion rates within 12 months, making it a critical tool for driving revenue and efficiency. Incorporating Leadoo into your digital strategy ensures that your website not only attracts visitors but also converts them into loyal customers, optimizing both your marketing efforts and overall business performance.Starting Price: €699 per month -
36
Tars
Tarsense Technologies
Create Conversational Landing Pages to improve your PPC Conversion Rate by 50%-200%. Your Google Ads post-click experience is broken. Are you still throwing a static landing page and a form to your buyers and hoping for the best? Static websites are boring and no one likes filling out forms. Over 90% of your Ad-Click prospects are dropping off from your static landing page without converting. Hook your prospects with a conversational experience they will tweet about. Prospects greeted with a conversation are much more invested in your product/service. They trust you more and convert better. Conversations engage prospects from the second they click your ad, and result in conversion rates that are 2x-3x higher than the average static webpage + form combination. Form-based lead qualification does not work as prospects do not have the patience for long forms. In a conversation, you can ask more questions and complete the qualification process quicker and more effectively.Starting Price: $99 per month -
37
Spectrm
Spectrm
Conversational marketing powered by Spectrm reduces acquisition costs. Talk with every customer. Not at them. Automate personalized brand experiences at scale. Accelerate your customer journey with conversational marketing. Convert more customers on social by speaking with them at their moment of highest intent. Run click-to-messenger campaigns on Instagram and Facebook. Turn inbound messages into sales and chat with customers right on your website. Transform social messaging into a performance channel that delights your customers. Engage your audience with personalized brand experiences at scale. Get your live demo with a conversational marketing specialist. Our customer success team is dedicated to helping you reach your full growth potential on messaging apps. We don’t launch bad chatbots and never will. -
38
Qiscus
Qiscus
Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.Starting Price: $50 per month -
39
LiveChat Service
LiveChat Service
Never miss a conversation again with managed chat! With managed chat, you completely outsource your chat to LiveChat Service. Our team of professional chat operators is available 7 days a week in 5 languages to provide concrete leads or support throughout the customer’s buying process. Optimize your productivity by being available on your website 7 days a week. We help your customers on any preferred contact channel including web chat, WhatsApp, and Facebook Messenger. Our chat operators are available in English, Dutch, German, French, and Spanish. We make sure to increase and optimize the conversion on your website. Always be available for your customers. Our proactive chat operators handle your incoming requests outside office hours and on weekends. A good customer relationship starts with a conversation. Being present and responding quickly to customer queries is the quickest way to achieve higher customer satisfaction. -
40
Rheo
Rheo
Rheobot provides live and automated solutions for customer engagement, lead conversion and customer management on website and social media platforms.Starting Price: $10 per month -
41
DeskMoz
DeskMoz
DeskMoz; Premium Live Chat Service Provider of 24x7 (350+ Days) Managed Human Live Chat Operators for your Website. Expert & highly experienced in-house round-the-clock chat agents. Unlike our competitors' freelancers, work-from-home & remote chat agents. Exemplary 24x7 managed live chat agents service, not only for your website but for your Facebook Page as well. The setup requires just a few clicks. Our professional live chat answering service's 24x7 answers to the sales closing questions of your online visitors results in 3x more qualified leads. Live chat outsourcing industry's quickest turnaround time and process. We train and deploy our live chat team on your website within just 24 to 48 hours. DeskMoz's 24x7 live chat services is more effective, responsive & economical than phone support & email support. Over 200 renowned global brands count on us.Starting Price: $199 per month -
42
LivePerson Automotive
LivePerson
No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry. -
43
moin.ai
knowhere GmbH
Answer customer inquiries faster and easier with the help of our AI chatbot solution. Automate over 60% of your customer inquiries around the clock. Increase your website's conversion rate by up to 38%. Constant improvement through independent learning of the AI. Ready to use in less than 14 days. Get valuable insights into the needs of your customers through intelligent chat analyzes. Easy integration into existing CRMs, live chats and existing APIs. moin.ai for Marketing & Sales. Increase leads, conversions and engagement measurably and scalably with moin.ai. Increases the conversion rate. Answers questions about products and services at any time. Qualifies more leads - directly in the chat and fully automated. Inspires potential customers and helps to find the right product. Converts website visitors into paying customers. Optimizes the customer journey. moin.ai for customer service. With moin.ai, increase customer satisfaction and optimize and automate customer service. -
44
HiredSupport
HiredSupport
Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.Starting Price: $175 per month -
45
SYNERGYCHAT
SYNERGYCHAT
SYNERGYCHAT is a 100% live online chat service for your website with more than 10 years as a national provider. SYNERGYCHAT began in 2012 on a mission to provide high-quality live chat services to organizations from many industries. Team up with our company and let us help you ensure an outstanding digital experience for your valued customers! We recognized early on the shortfalls of automation in this particular domain which was failing to deliver adequate customer service and causing growing dissatisfaction among consumers. In other words, poor chat is worse than no chat. Our live chat support company caters to clients across the United States and Canada. SYNERGYCHAT can double your online leads each month. On average, our clients close between 5-15% of leads generated from live chat, also increasing your ROI 10-30-fold thanks to our affordable rates. And you can modify or cancel your subscription anytime. -
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iAdvize
iAdvize
Let your customers interact with your brand just as they do with their friends and family. iAdvize lets you give your visitors a premium, rich, omnichannel messaging experience. Have your customers and prospects communicate seamlessly with your brand via text, voice, and video on their preferred channel. Put your visitors straight through to the best respondents. ibbü product experts, your connected in-store sales agents, service advisors, and AI-enabled chatbots are perfectly orchestrated to respond to your customers at every stage of the shopper’s journey. Leverage the best of human and AI and increase your response capacity tenfold with our augmented intelligence chatbots and ibbü, the on-demand sales force. Our teams can help you deploy a quality conversational strategy that is cost-effective, managed and tailored to meet your objectives. Get a personalized tour of our conversational platform and learn how it can help you reach business goals. -
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HelpSquad
HelpSquad
With HelpSquad, you will never miss a lead again. Our chat agents will capture leads around-the-clock. When you sign up for HelpSquad, our team will work to gain an in-depth understanding of your business and then use that information to provide your customers with unmatched support. We can answer your customers’ questions in real-time and convert inquiries into sales. If you want your team to manage chats during business hours, our agents can handle nights and weekends, no problem! We’ll even be available if your team misses a chat. We’re up to 50x cheaper than hiring a full-time receptionist! HelpSquad 24-7 managed live chat service starts at as little as $185/month! Our vision is to bring superior, affordable, and tailored 24/7 customer service to every business, regardless of size or industry. We’ll train chat support agents assigned to your business for you. You’ll also have the comfort of knowing that they will be there to provide your customers with around-the-clock support.Starting Price: $185 per month -
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Click and Chat
Click and Chat
Our trained agents will engage your visitors 24/7 and convert them into happy customers! We invite them to chat or text, answer their questions, and help them to buy!! You also get full access to our chat software to answer chats or texts when you want to. Every customer has access to our robust, enterprise-grade customer engagement and marketing analytics platform. You can see who is visiting your site, invite them to chat or text, develop skill groups and routing rules for your agents and departments and view over 50 reports and analytics. Utilize our highly experienced and professional agents to support your business whenever you are unavailable; never miss an opportunity to connect with a customer! Send personalized greetings and pop-up invites to capture the attention of your website visitors while being armed with their history and interests. Increase customer satisfaction and the quality of your agents’ conversations through customer feedback. -
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Chat Agents
Chat Agents
Our chat agents provide immediate responses during customers' crucial buying window. Chat agents can generate more online leads from your company's website visitors who might not otherwise fill out a contact form or make that first phone call. Chat Agents can help your business take care of some of the routine tasks like filling out forms to capture new client intakes 24/7, saving you valuable time. We assist visitors to your business website in scheduling and booking your available appointments. Whatever it takes to get the most out of your appointments. We will match or beat any competitor's price, so stop overpaying. Included in our fixed monthly rate is an unlimited number of 24/7 chat engagements on your behalf. Your web visitors are a result of your own marketing and brand-building efforts. We won't surprise you. You will never be charged for any excess. Don't limit your potential. We staff your company's website 24/7 with real people.Starting Price: $249 per month -
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Equinox
Equinox Agents
At Equinox, we’ve pioneered the breakthrough science of proactive live chat, which actively engages SaaS prospects and users, keeping them as satisfied, paying customers. Increase your qualified leads by 10x, without spending a penny to increase visitor traffic! Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing! We know your pain. Your customer satisfaction scores should be higher, but you don’t have enough support reps to respond as you should. Your in-house agents are getting burned out by the high volume of tickets and chat conversations. And that is just to field incoming questions and issues. Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month which would help you lower churn and reach your revenue goals. That’s where Equinox comes in.