Alternatives to TalkToTheManager
Compare TalkToTheManager alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TalkToTheManager in 2026. Compare features, ratings, user reviews, pricing, and more from TalkToTheManager competitors and alternatives in order to make an informed decision for your business.
-
1
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
2
Sogolytics
Sogolytics
Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. -
3
SurveySparrow
SurveySparrow
Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. -
4
ReviewInc
ReviewInc
ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.Starting Price: 39 -
5
Get More Reviews
Get More Reviews
Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.Starting Price: $99 per month -
6
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
7
Myopolis
Myopolis
A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.Starting Price: $28 per month -
8
LinkedPhone
LinkedPhone
Empowering entrepreneurs & small business owners to stay connected from anywhere. Freedom rings. Choose a local or toll-free virtual phone number. Or, port current number. Text messaging included. No billing surprises or hidden fees. Ever. Use a personal phone. Talk & text from business Caller ID. Audio plus text version of business voicemail delivered instantly. Wow your callers with a professional big-company call experience. Assign extensions. Share a common business number. Break free from the desk phone and go mobile. Talk & text with customers on the go. Use your cell phone on the road, your desk phone at the office & your laptop while traveling. No need to buy a separate phone for business. Keep business calls, voicemail, texts, & contacts separate. Set business hours. Keep your personal number private. Sign in on the web with your laptop or desktop. Talk & text with clients and colleagues. Work where & how you want.Starting Price: $19.99 one-time payment -
9
Surveyed
Spicyfy Ventures
Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.Starting Price: $49.99 per month -
10
ReviewSpreader
ReviewSpreader
Reviews help Google recognize your company as an authoritative brand. Get a jump ahead and increase your presence on search engines. Customers are 9 x's as likely to choose a highly rated company over a business with bad reviews. Gauge your company performance and evaluate what areas of your business need improvement. Send review requests from your phone or computer. With unlimited users, add your office staff, team leads, and management to collect reviews consistently. Customers receive a text which takes them to a simple survey. If they select yes to the survey, they'll be asked to leave your business a review. After manually running various review campaigns in a digital marketing agency, Griffin Smith decided to streamline the process with better automation. ReviewSpreader's mission is to help ethical companies generate real, organic feedback for consumers to make better buying decisions.Starting Price: $49 per month -
11
Yelp
Yelp
Grow your business with Yelp. Add or claim your business, keep your page up to date, respond to reviews, view click and call reports or get ahead of the game with premium upgrades and simple, powerful advertising tools. Manage your page and update info like hours and phone number so people can find you. Add photos to showcase the best of your business. Turn page visitors into customers. Let them get quotes, make appointments, or ask questions right from your business page. Stay on top of feedback and respond to reviews as soon as they come in. Engage with your customers and keep them coming back. See what’s happening on your page in real time. Track clicks, calls, page visits - and learn more about your potential customers. -
12
Calldrip
Calldrip
What is Calldrip and why should my sales organization use it? For more than 10 years Calldrip has been dedicated to helping businesses respond immediately to new inquiries. We've leveraged this experience to develop our suite of sales automation tools and have now deployed this technology to thousands of customers worldwide. By triggering a phone call between your sales team and your prospect while they're still on your website, were able to increase conversations by as much as 900%. The privately held, fast-growing company is based in Salt Lake City, UT. In todays Google Micro Moments world, business must engage with the prospect FAST. Calldrip ensures instant engagement and spotlights potential problems in the sales processes.Starting Price: $99.00/month/user -
13
PingMe
PingMe
A private, secondary phone number app for talking and texting. Share PingMe with your friends to earn $0.2(USD) free credits for both you and your friends! Get a temporary second phone number or more numbers through the PingMe App without changing cell phones that support dual SIM cards. Always use PingMe disposable phone number to text unsafe numbers. Enjoy a large keyboard, texting from your PC web to any mobile device. Make calls through the PingMe second phone number app and keep your primary phone number private. simple like that. We provide low-cost international calling rates to any mobile or landline number in thousands of destinations around the world. Always check back to see our development processes. the team that you can trust in developing telecom services for your need. We provide a convenient tool for you to receive SMS online for free. please note, everyone can see the message.Starting Price: $0.006 per minute -
14
Reputology
Reputology
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.Starting Price: $49 per month -
15
Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
16
GoDaddy Conversations
GoDaddy
Get a second phone number just for business. 7-day free trial, then $9.99 per month. Separate business calls and texts from personal ones. Manage messages across multiple channels from one inbox. Use your existing smartphone — no extra equipment needed. Enjoy all the features of a business phone system. Make and receive business calls and texts. Quickly know when a call is for business. Set business hours for when your phone rings. Choose a new local or toll-free number. Display your business number while calling a client. Customize voicemail for your second business number. Streamline communications and save time. Easily view, organize, and reply quickly to messages and voicemails from multiple communication channels in one place. Stay on top of messages so you can prioritize sales leads and opportunities. Manage messages across key social platforms like Facebook and Instagram without having to sign into multiple apps.Starting Price: $9.99 per month -
17
Textedly
Textedly
SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.Starting Price: $24.00/month -
18
Heeduser
Heeduser
They also help solve specific problems related to the IT products and services offered by the company they work for. These products can include computers, smartphones, software, or various other technologies. Plus, being able to diagnose and resolve technical issues over the phone, email, or online support chat. An IT support technician has to be prepared to receive customer complaints/inquiries. IT support providers work in the IT helpdesk to resolve IT-related issues of the companies and also perform IT maintenance activities. IT support is very much needed for both small scales as well as large scale industries these days. IT support specialists can find jobs at home or abroad depending on your skills and educational qualification. Job openings are available all year round with a good pay package so it's a great time to be an IT Support Specialist.Starting Price: $35 per month -
19
Gleantap
Gleantap
Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools. -
20
VoiceBlaze
VoiceBlaze
Our SMS broadcasting platform will allow you to upload a list of your customers cell phone numbers, write a message and send it to them via our easy to use online interface. This capability is provided within the same platform that allows you to send voice broadcasting so both voice and text can be sent via one system. Easily create voice broadcasting campaigns on our 100% hosted, user-friendly platform. Use this automated dialer to create and manage multiple campaigns and lists with full reporting and statistics. Our sms broadcasting platform will allow you to upload a list of your customers cell phone numbers, write a message and send it to them via our easy to use online interface. This capability is provided within the same platform that allows you to send voice broadcasting so both voice and text can be sent via one system. Easy to use interface, ability to send thousands of texts, dedicated sending numbers available, inbox to view replies, ability to respond to any replies.Starting Price: 1¢ per call -
21
Swell
Swell CX
Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses. -
22
icibot
icibot
ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.Starting Price: 5usd/per room/month -
23
TalkU
TalkU
The new way to talk, text and share. Calls to anyone on TalkU are completely free, anywhere in the world. Unlimited free text messages with typing indicator, read recipient, read notification. Transform your phone into a real Walkie Talkie, simply push a button and speak. Share your videos, pictures, doodles, music and locations with friends and family. Receive incoming calls and texts from anyone. Even those not using TalkU. No monthly fee, no activation fee, and no commitment. Save up to 90%! Free yourself from the phone companies. Visual voicemail with your own greeting. call block. call forwarding and more. A TalkU phone number masks your real identity. Never leave your real phone number on the Web! Calls and texts between 30 million, TalkU users are always free! Invite your friends and family to use TalkU. -
24
textPlus
textPlus
text+ is a leading mobile communications service that lets anyone text, talk and share for free or cheaply. We offer unparalleled choice, savings and reliability to consumers globally for a better phone experience. text+ has been downloaded more than 100 million times and is available for iOS and Android smartphones and devices. text+ is headquartered in Los Angeles and backed by leading investors, Upfront Ventures, Raine and Kleiner Perkins Caufield and Byers. Call and message your friends with a real phone number, no phone service required! SMS text any US or Canada number or call worldwide. #1 free text and call app with a local phone number of your choice. Send and receive unlimited sms / text / MMS / group messages to anyone in the US or Canada. Ad-supported or cheap local & international calling, you choose how to call! textPlus is the only app where keeping in touch is made simple, cheap and hassle free.Starting Price: 2¢ per minute -
25
Pony Express HQ
Pony Express HQ
Businesses, organizations, and communities use Pony Express HQ to connect with customers and members via text messages. Share deals, send updates, reminders, and info via SMS text messaging online with large groups. Simple prepaid bulk SMS - text message marketing for any marketing budget business. ✅ Signup now, get 100 free text message credits from us. ✅ Pay as you go pricing for every marketing budget. ✅ Get a free dedicated US local phone number or a dedicated toll-free phone number ✅ Unlimited keywords, groups, and contacts ✅ No training, no coding, and set-up required, no monthly fees 🙌 ✅ Allow recipients to respond back privately ✅ Free message forwarding to your personal phone ✅ Send MMS, picture messaging ✅ Forward incoming calls 📲 ✅ Cross-posting to your Facebook & Twitter ✅ Collect opt-ins via web-widget ✅ Rollover credits ✅ Credits don't expire ✅ 100 free text message credits from us 🎉Starting Price: Free -
26
Dingtone
Dingtone
Calls to anyone on Dingtone are completely free. Unlimited free text messages with typing indicator, read recipient, read notification. Make phone calls to landline and mobile... any countries and areas in the world. Receive calls and texts, even voicemails. Set up call block, call forwarding, etc. Get a second number for your phone on Dingtone without the need for an extra SIM card. Turn your iPad, iPod, tablet into a phone with real phone numbers for calls and texts. Dingtone provides phone numbers for USA, UK, Canada and other countries.You get real numbers with local area codes to talk and text. Make cheap even free international calls to any mobile/landline phone numbers in over 200 countries. Spend a little time to get a lot of free credits for unlimited free calling. 30 million users voted Dingtone as the best calling app. Though there are various instant messaging apps around, SMS messages are still popular because you can send SMS messages to anyone.Starting Price: $0.90 per minute -
27
NumberBarn
NumberBarn
Find a custom and memorable local or toll-free phone number. Enable your phone number to be automated, responsive, and ready. Transfer and park your old landline number and safely store it with NumberBarn until you are ready to activate it and receive calls. Port your old number or get a new number and start calling forwarding to your mobile phone (or any phone number). Our forwarding plan saves you money every month. A second line on your existing phone that allows you to send and receive text messages and place outbound calls with your NumberBarn phone number as outgoing caller ID. NumberBarn offers lower parking rates than just about every phone service. You own your numbers, don't lose them when canceling another service. Keep them and never have to give out a new number again. Simple management of your number(s) from any device with a browser and an internet connection, 24 hours a day, 7 days a week. Forward calls to your old landline number to a cell phone.Starting Price: $2 per number -
28
binds.co
binds.co
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.Starting Price: $50.99 per month -
29
Burner
Burner
Burner is the original second phone number app for calling, texting and picture messaging. Stay safe and anonymous when you give out your number. We reroute calls coming to your Burner temporary phone number and send them to your cell phone so your personal number stays private. Create as many simultaneous local numbers as you need, in any U.S. or Canadian area code. Calls and texts work similarly to how they do on your main cell phone number but route through your fake phone number. Keep numbers as long as you want, and burn them whenever you like. Grab as many Burner numbers as you want! We've got two options when it comes to new lines. Prepaid Burners are temporary phone numbers, great for salespeople, dating or Craigslist. They're available to purchase in the Burner iOS and Android apps. Download the app to get a free temporary phone number for a week. Subscription Burners are perfect for a long-term second phone number for work or personal use. -
30
Rize
Rize Reviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.Starting Price: $199/month -
31
Easy Logger
Easy Logger
A 24/7 Android phone tracker & safety app. Get alerts on falls, inactivity, geofence entry/exit & network change. Remotely access call logs, full-text messages, live location & app usage. The Easy Logger free subscription is an effective SMS tracker and call logger. The Easy Logger Pro subscription is a comprehensive cell phone tracker and monitoring tool that tracks location, calls, texts, apps, and more. Review phone call logs with call duration, date, phone number, contact name, and location from where the call was made or received. Monitor text messaging. Inbound and outbound message logs include all deleted messages. Easy SMS tracker. Live location tracking and 90 days of location reporting history are available via the online secure phone monitoring console. Review usage stats of every single app that is used on the phone. This includes games, messaging apps, and business applications.Starting Price: $4.50 per month -
32
TextSanity
TextSanity
TextSanity is a text marketing platform that helps influencers, celebrities, podcasters, YouTubers, and businesses reach followers and customers using text messaging. Easily communicate with any group using text message. Ideal for businesses, influencers, or organizations that need to communicate. Send texts to any U.S. phone number from anywhere in the world. Perfect for marketing, business communication, schools, churches, or any other large group. Send and schedule a mass text in seconds to any segment of your contacts. The robust inbox gives you access to send text messages from your computer. Attach files, schedule messages, use templates, and even talk to customers one-on-one. Schedule messages in advance! Send mass messages or a single message at the right moment. Ideal for appointment reminders and reoccurring events. Allow customers to text a keyword to your TextSanity phone number.Starting Price: $25 per month -
33
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
34
2ndLine
2ndLine
2ndLine is an app that gives you a second phone number with free calling and messaging, available on Android. 2ndLine uses your Data or WiFi connection to provide your phone with an additional line. Just download the app, pick a phone number, and immediately access unlimited calling and texting from an additional line on your phone. 2ndLine uses your device's existing internet connection to text and call numbers in the US and Canada. The person you're contacting doesn't need to be a 2ndLine customer in order to receive your texts and calls or send you a text or call. When you first sign up for 2ndLine, we'll ask you to enter an area code from the US or Canada, and let you select a number from an available pool of numbers in that area code. Please note that 2ndLine only has numbers within the US and Canada. If we don't have any numbers available in your area code at the time you sign up, we'll let you select a number in the area code closest to you. -
35
Quo
Quo
Delightful and powerful business phone for professionals, teams, and companies. Quo (formerly OpenPhone) is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android. Quo seamlessly adds a work phone number to your current devices. Want to be able to talk & text on all your devices? Yep, we've got it. But it doesn't end there. We've reimagined what a phone can do for professionals. Call and message anyone, anywhere in the world. Make cross-border communication easier. Create groups to communicate with multiple people at the same time and keep everyone on the same page. Turn phone numbers into dedicated inboxes and you can have as many as you want in one account. Record a call or set up auto-recording to record every call for you.Starting Price: $19 per user per month -
36
Qualtrics Customer Experience
Qualtrics
Qualtrics Customer Experience software is a comprehensive platform designed to help organizations understand, manage, and improve every customer interaction. It unifies data from multiple channels, including surveys, chat, email, and digital behavior, to create a complete view of the customer journey. Using AI-powered insights, the platform identifies trends, predicts customer needs, and recommends actions to enhance satisfaction. It enables businesses to detect and prevent churn by identifying at-risk customers early and responding proactively. The system also supports omnichannel experience management, ensuring consistent and personalized interactions across all touchpoints. Real-time analytics and automated workflows help teams resolve issues quickly and improve operational efficiency. Overall, Qualtrics empowers organizations to build stronger customer relationships, increase loyalty, and drive revenue growth. -
37
mySQM Customer Service QA
SQM Group
Our mySQM™ customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM™ customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Our software captures data from multiple sources and stores it in one fully integrated software platform for managing CX data to deliver great customer service. For example, mySQM™ captures internal data (e.g., ACD, call list, QA) and external data (e.g., web, email, IVR, and phone surveys) for agent dashboard reporting, accountability, coaching, and recognition. -
38
Merchant Centric
Merchant Centric
See what’s being said in your reviews that impact sales and engage with customers online where they visit most. Discover the hidden value in your customer feedback data and identify what really drives revenue at your locations. Get insights and actions to beat your national and local competitors. Learn and leverage the success of top-performing businesses across the nation. Compared to top competitors, long wait times for food after ordering has the greatest negative impact on revenue. Evaluate the current food delivery process and determine if kitchen staff and servers are properly trained. Shine a light on your customer feedback that impacts your sales. Show all levels of management their progress at a regional, district, and location level. Monitor business performance, spot operational and employee issues, plus reply to reviews for all your locations in one platform. Manage customer feedback posted on your website alongside your social reviews.Starting Price: $49.95 per month -
39
FreeTone
FreeTone
Unlimited free calls & texts to ALL phone numbers in the US and Canada. Free new number and voicemail. No trials, no hidden costs, absolutely free! Get your own real phone number with voicemail. Calling the US and Canada is 100% free, no credits. Enjoy free texting (SMS), picture messaging (MMS). FreeTone offers you the ultimate high quality online calling experience as the best FREE calling and texting app available. Unlike other free phone apps, you do not need to earn or pay for calling credits. Simply dial any US or Canada number and talk for free, landline and mobile. Send and receive MMS, large pictures & videos from your Android smartphone or tablet to any device. Invite your friends to FreeTone to enjoy Free video calls with them. Send messages and voice notes, share photos and videos with your contacts easily. Share your texts, photos and videos easily with your group of friends using group messaging. -
40
Cliezen
Cliezen
Proactive customer experience management to predict churn and uncover dissatisfaction for proactive intervention. Cliezen is a real-time B2B client experience and satisfaction measurement software. We deliver short dynamic feedback forms to your clients, empowering management with deeper insights into their wants, needs, and experiences. Harness Cliezen to drive client satisfaction, enhance business performance, and boost profitability. Assessing customer satisfaction and experience is crucial for sustaining and growing your company's repeat business. Cliezen excels at identifying satisfaction levels, pinpointing dissatisfaction causes, and recommending ways to enhance the customer experience. Our AI engine selects from 350+ academically validated questions, adjusting to diverse industries, respondent roles, and unique B2B relationship aspects and administers the surveys automatically. With Cliezen you automate the process and receive real-time feedback throughout the year. -
41
Intouch Insight
Intouch Insight
Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics. -
42
TextMarks
TextMarks
Nothing cuts through the noise like SMS. Email, Facebook, Twitter, messaging apps and print ads all have their place, but if you want to reach 97% of your subscribers wherever they are and have them actually respond, then SMS from TextMarks is the way to go. There's a lot that goes on behind the scenes of sending a simple text message: Navigating through text messaging regulations, handling opt-in and opt-outs, leasing a short code and more. TextMarks handles this all for you, so you don't have to. Our customer service representatives are ready to help you succeed. Receive important SMS updates about our service, approx 1-2 msgs/month. Message & data rates may apply. Your phone number will never be sold. Reply STOP to opt-out at any time. Acquire, engage and retain your customers with SMS Marketing. Instantly respond by text with info or links. Build up your mobile database of leads or contact names. -
43
WikiPro
WikiPro
Easily collect reviews, convert leads, set up appointments, get paid faster, run surveys, and more. WikiPro makes it easy for businesses to request reviews. Customers can complete reviews within seconds by texting. Texting is the most effective and immediate way to collect customer reviews. Send invoices and get paid instantly with WikiPro! Send invoice to customers via a simple text message. Customers provide their payment method through text messaging and WikiPro will process your payment instantly and free of charge. Fully configurable reminder text will keep your appointments on time! WikiPro's appointment reminder tool helps to eliminate no-shows and late arrivals by 90%. WikiPro automatically sends reminders by text, email or phone call. Customers can sign any document right on their phone! Contracts and agreements signed at your clients finger tip. WikiPro provides secure and easy-to-use digital signature allowing you and your team to get important documents signed anywhere.Starting Price: $50 per month -
44
Talkatone
Talkatone
Millions of people use Talkatone to call and text over a WiFi or data connection without using cell minutes. The calling app that lets you choose your own free U.S. phone number. Make and receive free texts and calls to most U.S. phone numbers, including landlines. Unlimited texting to U.S. phone numbers. Call and text friends and family with Talkatone via WiFi or cell data; no cell minutes required. Turn your iPod or iPad into a phone (also available for Android). Take your iPhone, iPad or iPod with you when you travel. Call and text U.S. phone numbers on WiFi without paying outrageous roaming charges. We want you to be able to connect when you want, where you want, how you want without the cost and difficulty of dealing with a traditional mobile phone plan. In other words, real-time mobile communications the way you want it to be. You can download the app on App Store or Google play. -
45
TextNow
TextNow
Download and use TextNow on any device to get a free phone number, and call and text anywhere in North America for free. TextNow is the only app that offers free nationwide cellular service supported by ads. Just buy a SIM Activation Kit to get started. TextNow offers free or low-cost international calling to over 230 countries, so you can talk more without worrying about a big bill. Download the TextNow app and get a second phone number, with the area code you choose. Use TextNow as your business phone line on your phone, tablet, and computer. Buy a SIM activation kit and get a TextNow enabled SIM card that gives you unlimited nationwide talk & text for free! Upgrade to remove ads or get high speed data. TextNow's wireless network services are provided using the wireless network of a leading national mobile service provider.Starting Price: $9.99 per month -
46
Zendesk Talk
Zendesk
Connect with customers on a call center solution built right into the Zendesk ticketing system. A phone conversation is a powerful way to solve a problem—even in the age of email and social media. When customers get help over the phone, agents can resolve complex issues faster and deliver personalized support. Make those conversations happen easily and efficiently with Zendesk Talk. Talk is cloud-based call center software built right into the Zendesk Support ticketing system, allowing customer service teams to provide phone support from the same platform they use to manage all other channels. With full customer history, automatic ticket creation, and call recording, agents can focus on conversations instead of workflow. For quick questions and easy updates, start texting with your customers. Text lets agents receive texts, automate alerts, and send proactive messages. Each conversation becomes a ticket — with built-in workflows, reporting, and full customer history.Starting Price: $19 per agent per month -
47
Index
Pinger
Index by Pinger is a business communication platform designed to help small businesses manage customer interactions more effectively. It provides features such as a dedicated business phone number, auto-reply messages for missed calls, contact management with customer notes and tags, and appointment scheduling via Google, Outlook, or iOS calendars. Index integrates with payment platforms like PayPal, Venmo, and Square, allowing businesses to collect payments directly within text conversations. It also facilitates the collection of customer reviews by linking directly to Google business review pages. With tools like texting shortcuts, templates, and team sharing, Index aims to streamline communication and enhance customer service for small businesses.Starting Price: $24.99 per month -
48
TXT Place
TXT Place
Our system lets you provide detailed information about your listing while prospective buyer or tenant is right there on the spot and collect their name and cell phone number. Sign riders or freestanding signs with colors matching your brand. Signs with unique codes can be reused for different properties. Mobile-friendly property pages with photos, details, map and contact form. Use QR code on a sign or in a publication to promote your listing. Know who is requesting information about your listings. Our system will look up the names of all leads. Be notified about new leads via email and text messages on your schedule. Call, email or text them back right away while they are still near the property. Send a customized text message with a delay after the lead receives property information and a link to the property page. Invite other agents within your real estate office to access and manage their own listings and campaigns. -
49
MirrorWave
MirrorWave
Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights. -
50
Proovl
Proovl
Choose your SMS number from any of 24 countries. Whatever you prefer using, WebSMS or SMS API. Start global SMS messaging right away. Connected to more than 1017 mobile and landline networks worldwide. High-throughput routes powered by data centers in Europe and USA. Quick online sending through WebSMS under the console. Dedicated SMS API for bulk messages sending and receiving. Inbound messages forwarding to another phone number, e-mail address, or script URL. Our SMS Phone Numbers from the different corners of the world will let you text your partners, employees, customers, friends, and family around the globe. Virtual mobile or SMS numbers dedicated to 2-way SMS communication. Just a real mobile number located on a SIM card and hosted in our data center to receive any SMS. Personalized bulk messaging. Operate with Unicode. Long-term SMS numbers lease, SMS SIM numbers, virtual mobile numbers.