Audience
Companies looking for a Customer Experience solution
About Heeduser
They also help solve specific problems related to the IT products and services offered by the company they work for. These products can include computers, smartphones, software, or various other technologies. Plus, being able to diagnose and resolve technical issues over the phone, email, or online support chat. An IT support technician has to be prepared to receive customer complaints/inquiries. IT support providers work in the IT helpdesk to resolve IT-related issues of the companies and also perform IT maintenance activities. IT support is very much needed for both small scales as well as large scale industries these days. IT support specialists can find jobs at home or abroad depending on your skills and educational qualification. Job openings are available all year round with a good pay package so it's a great time to be an IT Support Specialist.
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Pricing
Starting Price:
$35 per month
Integrations
No integrations listed.
Company Information
Heeduser
Founded: 2013
India
www.heeduser.com
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Product Details
Platforms Supported
Cloud
Support
Phone Support
Online
Heeduser Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Customer Segmentation
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Satisfaction
360 Degree Feedback
Supported
Analytics
Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Call Reporting
Not Supported
Survey Management
Not Supported
