Alternatives to Sweepr
Compare Sweepr alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Sweepr in 2026. Compare features, ratings, user reviews, pricing, and more from Sweepr competitors and alternatives in order to make an informed decision for your business.
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Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
2
Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
3
Qmatic Experience Cloud
Qmatic
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more. -
4
Knowmax
Knowmax
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query. -
5
Alepo Digital BSS
Alepo Technologies
A comprehensive digital BSS platform comprising convergent charging, billing, digital CRM, omnichannel self-care, partner management, and many more modules, enabling rapid delivery, monetization, and management of the latest communications services. Alepo Digital Business Support System has a built-in CRM to digitize CX and improve customer acquisition and retention. It automates workflows, streamlining sales and support. Alepo’s device-responsive omnichannel self-care with AI chatbot integrations enables 24x7x365 instant support, empowering customers to choose their preferred platform and reducing burden on CSRs. Alepo’s centralized product catalog helps operators rapidly launch innovative offerings in response to evolving market demands. -
6
Ephanti
Ephanti
Connect aid donors and recipients maintaining privacy, and robust donor profiles including donor engagement. Manage guest outreach, marketing, reservations, interactions, call deflection, events, feedback, self-service, payments and more. Help businesses improve engagement, automate processes, securely collaborate, and scale services across all channels. Offer convenient, timely, and personalized service to your customers, a smooth purchase experience across channels. Support patients to take proactive control of their health through self-care. Messaging or email communication between doctors, patients & care providers. Offer convenient, timely, and personalized service to your customers. -
7
Webex Engage
Cisco
Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support. -
8
Csmart Digital Self-Care Platform
Covalense Digital Solutions
Csmart Digital Self‑Care empowers telecom operators and service providers with a seamless, fully branded, omnichannel self‑service portal and app. It enables customers to manage plans, view usage, pay bills, raise & track support tickets, and troubleshoot common issues—all in real time. Built on cloud‑native architecture and TM Forum Open APIs, it features intuitive UX, AI‑powered chatbots for instant assistance, and personalized offers. Key highlights include: Unified Experience across mobile, web, and call centers Real-time Usage & Billing transparency AI‑Enabled Chat & Support for instant resolution Self‑Help Knowledge Base and guided diagnostics Dynamic Personalization through cross-sell/up-sell offers With secure, scalable multi‑tenant support and real-time analytics, the platform reduces support costs, boosts user satisfaction, and drives engagement—all while reinforcing brand loyalty.Starting Price: Custom -
9
Mavoco CMP
Mavoco
MAVOCO’s Connectivity Management Platform (CMP) is the most advanced carrier-grade solution for connectivity service providers to offer IoT connectivity services competitively and profitably. MAVOCO CMP automates all workflows used by MNOs to create, deliver, and monetize IoT connectivity services. Our complete BSS stack has an optimized cost structure that accommodates the low ARPU/high-volume nature of IoT. Multitenancy and overlay capabilities enable the interoperability between MNOs to switch between networks in different countries, ideal and cost-efficient for MNO groups and alliance partners. Connectivity service providers, resellers, or enterprises get a self-care service for SIM ordering, activation, and fully automated lifecycle management. Real-time monitoring, alarming & proactive maintenance help reduce operating costs. And self-care diagnostics and troubleshooting reduce to customer support tickets to a minimum and increase customer satisfaction. -
10
One Healthcare Solution
One Healthcare Solution
Healthcare payers are transitioning from a volume-based to value-based payment model, meaning that medical professionals will only get paid for the success of care, rather than for conducting the care itself. This shift requires quality metrics to assess outcomes, which can only be achieved through consistently delivered care plans and comprehensive health data tracking. When the feedback loop of an intervention engine is achieved, the effectiveness of standardized interventions can be understood to improve national healthcare as a whole. Digital, standardized, dynamic, care plans will both augment the effectiveness of our limited supply of medical professionals and empower patients to engage in cost-effective self-care behaviors. Our experienced team provides patient-centered coordination along with advanced software solutions that reduce the burden of managing in-practice CCM. Remote patient monitoring enables medical professionals to track their patients in real-time. -
11
mHealthCoach
mHealthCoach
From state-mandated COVID Screening to wellness checks, our personalized solutions make HR Managers and Patient Advocates’ lives easier. Machine learning engagement models on decades of consumer health interactions. Our modules adapt to your organization's needs and workflow. A cross-industry experts team will be working to meet your needs. The high ratio of engagement proves the efficacy of our model solutions. Provide transparency and vital continuum of care. Stay engaged with your employees as they transition to work from home. Empower your consumers with tools to get involved in self-care of their emotional and mental wellbeing. Safeguard employee health with our CDC compliant solution. Easily allow your employees to self-screen in order to bring your workforce back safely. The employee work force is more diverse and dispersed than ever before. Connect and keep your employees engaged for state mandates, compliance, health and wellbeing. -
12
HERO
Mobilise
HERO is a fully customisable app that helps you provide a first-class connectivity solution, delivering outstanding customer experiences. Launch a fully branded, customisable digital app on top of your existing infrastructure. Support your customers throughout their service lifecycle. From onboarding, eKYC, payment processing, subscription management, to in-app eSIM activation. HERO mobile app gives your customers a 360-degree view of their service, anytime, anywhere. Build rich data analytics on user profiles and service consumption from digital channels, the network, and third-party services. A fully branded web portal provides engaging self-care and marketplace capabilities for a consistent omnichannel experience. In-app eSIM activation simplifies your customers mobile service setup to a single tap. eSIM provisioning, comprehensive customer analytics, full-service monitoring and all the right tools needed to manage the whole customer lifecycle are included in HERO. -
13
LiveBank
LiveBank
LiveBank is a unique, fintech solution that helps financial institutions fill the gap between cost-effective, self-care ebanking and branches that are rich in advice and effective in terms of conversion rate. An omnichannel platform for instant and secure communication over chat, video, audio and social media, optimizing remote advisory processes. With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel. This virtual branch lets banks engage with the customer using dynamic offers and real-time, online assistance through Video & Voice Calls, Live Chat, Co-Browsing, Screen-Sharing, Secure File Exchanging, Digital Document Signature, Digital On-boarding (eKYC), Biometrics and many other features. This is the first platform with built-in support for a bank's sales and operational processes, including cross-selling/up-selling through the presentation of personalized offers. -
14
Tata Tele Business Services
Tata Tele Business Services
A toll-free number can help you bring a paradigm shift in your customer experience by enabling your customers to conveniently reach out to you without any cost. Tata Tele Business Services’ Toll-Free Services are provided on a state-of-the-art and intelligent network with easy-to-remember 1800 and 1860 number series to the enterprises. With an industry-first SLA commitment and an exclusive self-care portal, our services ensure that enterprises can establish higher service standards and be always accessible to the customers. Enterprises can use our toll-free number services to enhance their customer service by always staying in touch with their existing customer base and making it convenient for the new customers to reach their product/services. It helps businesses maximize the call volume, drive better sales and ROI and improve retention rate. It is the best way to evaluate the effectiveness of the web pages, promotional campaigns, and other marketing strategies.Starting Price: $13.32 per month -
15
Csmart CX
Covalense Digital Solutions
Csmart CX is an AI-powered, cloud-native platform that enables personalized, seamless, and omni-channel customer experiences for telecoms and enterprises. With a microservices architecture, it supports real-time engagement, intelligent automation, and end-to-end customer journey management—from onboarding to billing to care. Powered by AI/ML and Generative AI, Csmart CX analyzes behavior, predicts intent, and triggers contextual actions across channels like apps, SMS, email, WhatsApp, and more. It provides a unified 360° customer view, dynamic workflows, and rich analytics to boost satisfaction and retention. Easily integrable with existing BSS, CRM, and billing systems, Csmart CX accelerates digital transformation with scalability, security, and performance. It empowers organizations to create meaningful, data-driven interactions and deliver measurable business outcomes. -
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Support Robotics
Support Robotics
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers. Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration. Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down. It lets your support agents see things from the customer's point of view - almost as good as a site visit.Starting Price: $55 - $75 /month/user -
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Kyan Health
Kyan Health
Kyan Health is a comprehensive mental-wellbeing platform designed for enterprise use, blending AI-driven care with human expertise to support employee mental health at scale. Its “KAI” companion guides employees toward the right support pathways while relieving pressure on managers, offering self-care resources, 1-on-1 counselling in 40+ languages, and personalized resilience-building programs. Professionals deliver evidence-based therapy and coaching for burnout prevention, persistent low mood, transitions, and other workplace-linked issues. On the organizational level, Kyan Health’s analytics dashboard provides real-time and predictive insights into team health by tracking indicators like burnout risk, absenteeism, and presenteeism so that leadership can intervene proactively. The platform includes multilingual e-learning modules, workshops, and leadership training to embed psychological safety and healthy habits across teams.Starting Price: Free -
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Conversocial
Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%. -
19
kustomeroo
kustomeroo
The modern CX platform for healthcare, retail, finance, and more. Identifying issues and delivering customer needs on first contact. Live video customer support on any website. One of the best ways to build trust with your customers is to use two-way communication channels like video chat, particularly when they are having issues. Video chat enables the agents to quickly gauge the problems faced by the customer and it is way less time-consuming than the customer trying to explain the problems over the phone or typing it in live chat and then the agent trying to explain the resolution steps over the phone and so on. A high level of personalization that, in the virtual world, is only achievable through video chat, builds better customer relationships and loyalty. This goes a long way in increasing the lifetime value of a customer. Customers also feel more connected to the company and feel that they are being cared for and their problems are being heard.Starting Price: $19 per month -
20
RevX Revenue Management Platform
RevX Systems
RevX is an advanced billing and revenue management system for products-as-a-service. With RevX, businesses can connect, monetize, and manage communication, application, and managed services. The platform offers real-time charging, billing, and account management, multi-channel customer self-care, unlimited flexibility to define pricing and billing rules, support for product bundles, complex charging models, and subscriber entitlements, and so much more. The key to growth and customer retention is offering a low-touch / no-touch service with self-help tools and automated processing. The more your subscribers can do for themselves, the happier they’ll be while you spend less and grow! Sit back and let the system do the work! We provide automated recurring billing, payment processing, automated collections and carrier suspensions for non-payment, charging for overages, operational and regulatory email notifications, and daily reports are all part of our standard solution.Starting Price: $995.00/month -
21
Quan
Quan
Support the whole team by breaking well-being down into measurable quarterly goals and rituals to improve ways of working. Individual therapy and self-care tools aren't enough. Team members complete an evidence-based well-being assessment measuring five dimensions, mind, body, meaning, social-connectedness, and self-fulfilment, providing invaluable insight into the underlying reasons for their current state. Assessments are 100% guaranteed private, no one else can see your individual results. The well-being data collected in the assessments are aggregated and anonymized, highlighting the team's top well-being strengths and risks and their underlying sources. Quan then guides managers and teams through quarterly conversations about team well-being, allowing them to effectively choose which areas to focus on first, and to build the psychological safety they need to openly discuss their ways of working. -
22
Pypestream
Pypestream
Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work. -
23
AbleTo
AbleTo
Our virtual therapy and coaching programs can help you reduce feelings of stress, anxiety, and depression, while our on-demand self-care gives you the tools you need to build resilience and cope with everyday challenges. Using evidence-informed tools, you’ll learn how to manage your emotions and feel more in control — no matter what life throws your way. Customizable and protocol-driven cognitive behavioral therapy programs are developed by the leading experts in mental health. Predictive analytics find the people in need of support and drive engagement with strategic marketing campaigns. With the support of our tech platform, clinicians cap costs by matching members to the treatment that best suits their needs. AbleTo’s seamless integration into your health plan’s existing care pathway is backed by the guarantee that you only pay when we provide value. -
24
Wysa
Wysa
Wysa caters to the full spectrum of employee mental health needs by making them feel heard without being seen as weak. It's easy to open up to an AI penguin that asks just the right questions and never judges. Based on what would be most helpful, Wysa guides them to the right conversations. Anonymous AI friend that listens without judgement, reminding them of the person they are and want to be, even in difficult times. Then, depending on what would be most helpful, Wysa guides them to the right exercises. All members get access to the full Wysa Premium Self-Care Library. It has 150+ evidence-based techniques to help across cohorts like anxiety, stress, self-esteem, relationships, mindfulness, sleep, and more. Employees can choose to talk to Wysa well-being coaches who are experienced global mental health professionals offering highly personalized coaching & supportive therapy. -
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Clearstep
Clearstep
Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions. -
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Comarch Smart BSS
Comarch
Comarch Smart BSS is a comprehensive, all-in-one business support system. Our strong telecom pillars deliver customer-oriented service excellence inspired by recommendations of TM Forum and business partners’ guidelines. We streamline telco and non-telco businesses, by delivering flexibility in service definition and process execution. Smart BSS is supported by experienced technical and business-oriented specialists, ready to tailor our broad range of capabilities to your needs and challenges. We provide a single, integrated platform for various roles in your organization, covering sales agents, customer center employees, accountants, product managers, and technical service managers, and allowing you to define access permissions for individual users. Deliver customer satisfaction through smooth and seamless services. Ensure the highest quality of service through the simple, aesthetic self-care platform and smooth ticket management system. -
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UnifyCX
UnifyCX
UnifyCX is a human-powered, tech-enabled customer experience platform that combines global support agents with AI-driven tools and automation to help businesses deliver consistent, high-quality CX at scale; its technology integrates custom-trained AI with knowledge bases, policies, chat and voice channels, and internal data to automate routine inquiries (call deflection), assist agents with real-time guidance and internal content lookup, generate automated conversation summaries and task automation, and surface performance insights that improve training, quality assurance, and compliance. It provides omnichannel customer care, Tier 1–3 support, content moderation, revenue-building interactions, and retention services tailored to multiple industries, including SaaS, retail, travel, finance, and tech, and combines AI-enhanced dashboards, automated quality analysis of 100% of interactions, and personalized coaching workflows. -
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Thryve
Thryve
Thryve is your 24/7 AI-powered companion for free emotional and well-being support. Dive into personalized self-care anytime, anywhere, and start your journey to a healthier, happier you today. And by the way, Thryve speaks 50+ languages. Start chatting online instantly with our no-download, easy-access approach to wellness guidance. Simply click the link below and start improving. Simply navigate to our Instagram, and send us a direct message to start. Our chatbot isn't just about responses; it's about meaningful engagements. Each interaction is an opportunity to grow, learn, and evolve. Discover the science behind nutrition, the art of mindfulness, and much more, all curated to educate and support you. Your journey to well-being starts with understanding yourself. Dive into self-discovery with our chatbot as your guide. Whether you're looking to educate yourself on nutrition, practice mindfulness through breathing, or explore other holistic practices.Starting Price: Free -
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Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
30
CareAR
CareAR, Inc.
CareAR is an augmented reality (AR) platform that helps businesses improve service experiences. By providing remote visual support and self-guided instructions, CareAR can help resolve issues faster, reduce unnecessary dispatches, and improve customer satisfaction. Benefits: Faster resolutions with remote AR assistance Higher first-time fix rates with visual guidance Reduced dispatches through self-service options Improved knowledge transfer with remote expert access Increased customer satisfaction and loyalty Lower carbon footprint by reducing travel CareAR products: CareAR Assist: Enables real-time collaboration for remote problem-solving. CareAR Instruct: Provides step-by-step instructions for self-service. CareAR Experience: Allows businesses to build interactive AR guides easily. -
31
inQuba CX
inQuba
Your customers are giving feedback all the time. Omni-channel survey authoring and management (through inQuba’s intuitive graphical user interface) allows customers to give feedback at any stage of their journey, on their preferred channel. Every survey is highly personalized and contextual, driven by the Single View of every customer. Deliver the right insight to the right person at the right time. inQuba provides the ability to organize feedback into channels for different audiences, and escalate important issues based upon rules. This could be a low NPS score, or negative sentiment and themes discovered in the analysis of verbatim feedback. Drive issues to resolution collaboratively within SLAs and built-in workflow. Your customers’ journeys offer great insight. Model customers’ journeys with experience steps and service channels, allowing their structured and unstructured feedback to be linked to every step of their journey. -
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Kapture CX
Kapture CX
Kapture is an enterprise-grade AI powered omnichannel Customer Experience management platform with a deep focus on customer support. Kapture adapts to evolving customer expectations and transforms good customer experiences to great ones. Kapture’s teams and technology are built ground up with a core focus on “the customer”. Built around hyper-personalization, Kapture brings context and intelligence to every resolution while keeping it extremely personalized making every customer feel valued and every resolution unique. With expertise in four key industry verticals: Retail (offline + ecommerce), BFSI, Travel, and Consumer durables (consumer goods and appliances), Kapture today is helping 1000+ businesses in 16 countries create wonderful customer experiences.Starting Price: $39/month/user -
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MyCarePlan
Qure4u
Our industry-leading contactless care management & engagement solution empowers your patients with their digital health key™ – convenient access to care at their fingertips. MyCarePlan is convenient access to care for your patients. Care management features are easily accessible and embedded into your EHR. Qure4u’s smart, intuitive tools allow hundreds of healthcare organizations across the country to enable socially distanced workflows to create safe care and interactions. We encompass all the ways healthcare providers digitally/remotely interact with patients in real-time while decreasing the overall cost of healthcare. Qure4u’s virtual care innovation is at the core of enabling convenience and accessibility with solutions aligned to the virtual care ecosystem’s different components. -
34
Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
35
Foundever
Foundever
Foundever is a global customer experience (CX) outsourcing leader that blends AI technology with human expertise to deliver high-quality customer interactions. With 150,000 associates across 45 countries, the company supports over 60 languages and delivers 9 million customer experiences every day. Their services span the entire customer journey, providing comprehensive CX support, operational insights, and human-centered digital transformation. Foundever offers AI-powered solutions designed to improve efficiency, personalization, and brand-aligned interactions across multiple industries. The organization emphasizes a strong culture of care, ensuring associates are empowered to create meaningful, loyalty-building conversations. As one of the few true global CX providers, Foundever helps brands simplify customer support, scale operations, and achieve better outcomes. -
36
JioMart
JioMart
JioMart is an Indian ecommerce platform offering a wide range of products across categories such as grocery, electronics, fashion, home & lifestyle, premium fruits, books, and furniture. JioMart provides popular categories including biscuits, drinks & packaged foods, fruits & vegetables, cooking essentials, dairy & bakery, personal care, beauty, home, mom & baby care, and school, office & stationery. JioMart ensures a seamless shopping experience with several features. Customers can explore various offers through the offer store, coupon store, and gift store. JioMart emphasizes convenience and variety, catering to diverse consumer needs.Starting Price: Free -
37
ServiceCheck
ServiceCheck
Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools. Provide your customer with an exceptional, omni-channel service experience while increasing efficiency and protecting your valuable brand. Improve your contact center’s efficiency and effectiveness with our intuitive, user-friendly software that can be easily configured to meet needs at both the brand and local levels. Today’s customers expect to have access to customer service on their terms, 24/7 and our highly trained staff and support team has provided 24/7 solutions for almost 30 years. Your customers need omni-channel service solutions; we offer a single, unified service experience across all channels including web, mobile, digital, phone, email and social media. Let your customers do it. Using our best-in-class web solutions and brand insights our team will help enhance your self-service solution. -
38
Emplifi
Emplifi
Convert followers into customers. Amplify memorable experiences across your entire social presence (and do it at scale). Make your brand shoppable. Deliver easy shopping experiences your customer crave on their favorite social platforms. Show them you care. Power great customer service and care experiences with AI-powered tools and targeted insights. Empathize with customer needs instantly and amplify the right brand experiences at every touchpoint. Emplifi gives you everything you need to close the CX gap. Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today. Emplifi Social Commerce Cloud enables you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue. -
39
DataOceans
DataOceans
DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts. Additionally, we help businesses better engage with customers through intuitive self-service portals that make billing, payment activities, and other self-service transactions more efficient. Drawing on over 15 years of experience, DataOceans has consistently delivered solutions to a wide array of organizations, spanning Fortune 500 corporations and innovative start-ups across the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships. -
40
Voxpopme
Voxpopme
Finally, Qualitative Feedback at Incredible Speed, Scale, Depth, and Value. Video feedback allows you to better understand your customers and build empathy with agile qualitative insight at scale. Keep a pulse on the ever-changing behaviors and mindsets of the people that matter most to your business, to influence and drive action, empowering better decisions. Agile Qual is the most efficient way to gain empathy for your business. Don’t just take our word for it, we were voted the number one company by the definitive strategic guide to consumer insights, the Greenbook Research Industry Trends Report. Turn your qualitative agile with video feedback. Video feedback allows you to capture that depth of understanding you’ve been looking for from the people you care about most, at a fraction of the time and cost of focus groups and interviews. Reach respondents anywhere in the world with a series of questions they can respond to via self-recorded videos. -
41
Darwin CX
Darwin CX
At Darwin CX, customer experience is at the core of everything we do. We designed our platform to be the only toolkit organizations in the subscription economy need to innovate and grow. A single source of real-time customer insights, campaign management, fulfillment, financial reporting, and more. Tame the churn and tighten turnaround times. When you manage your customer’s journey, you evolve with them increasing growth, improving retention, and expanding the lifetime value of each relationship. Audiences are changing, and we’ll show you how. Through a single portal, DCX Core provides 360° insights into your consumer’s behavior with real-time data and the ability to translate those insights into customized campaigns. DCX Core brings fulfillment, customer care, marketing campaigns, eCommerce, reporting, and analytics all under one roof. Evolution is a lengthy and complex process, executing strategy and building your business doesn’t have to be. -
42
Mytonomy
Mytonomy
The way that patients interact with their providers is rapidly transforming, as more consumers expect and need greater flexibility in the way they access care. Building a robust digital care infrastructure is essential for health care organizations to meet this rising demand for virtual care and a seamless consumer experience. Mytonomy is a video-based patient engagement company that works with leading institutions to elevate the patient experience, engage patients across the care continuum, and expand access to critical care across diverse populations. Delivering our award-winning short-form video content through our enterprise platform combined with intelligent surveys and dynamic communications has proven to engage and empower patients with high patient satisfaction. Mytonomy Studios can create bespoke content about your organization, using your experts, with your branding. And since we create all the content, we can update it seamlessly. -
43
Mastek icxPro
Mastek
Mastek icxPro is a cloud-native customer experience management platform that leverages built-in AI, machine learning, and natural-language processing to help businesses continuously analyze, understand, and responsibly engage with consumer behaviors. It provides omnichannel self-service enhancement, automated campaign orchestration, and real-time insights to fuel seamless human-agent support, plus comprehensive journey-automation tools for personalized customer interactions. With its AI-powered analytics engine, icxPro accelerates the development of production-ready generative-AI applications, delivering faster time-to-market for domain-specific solutions and superior stakeholder experiences. icxPro’s capabilities include intelligent CX automation, end-to-end campaign management, decision-support dashboards, data-driven product-development alignment, reduced market-research costs, and enterprise-grade security controls. -
44
Inconnect
Inconcert
Inconnect is a cloud-based omnichannel contact center platform designed to centralize and manage all customer interactions across voice and digital channels within a single unified environment, enabling organizations to deliver consistent and efficient customer experiences at scale. It integrates channels such as phone calls, email, web chat, WhatsApp, and social media into one interface, allowing agents to handle all communications from a unified interaction queue while accessing real-time customer history and business data to improve response quality. It includes intelligent routing and automated distribution capabilities that assign interactions to the most suitable agents based on skills, segmentation, and contextual information, optimizing resolution rates and operational efficiency. Inconnect supports both inbound and outbound operations with advanced dialing engines, predictive algorithms, and campaign management tools that maximize agent productivity. -
45
Blueworx
Blueworx
An intelligent, endlessly scalable cloud platform built to meet your every need. Leveraging the latest in voice response technology, you’ll boost the quality of every engagement with the ability to build fast, efficient and personalized self-service across the channels your customers prefer. Redefine your customer service with artificial intelligence in your contact center. Our solutions deliver dynamic, conversational interactions rooted in context and customer intent through the use of intelligent automation, chatbots, and virtual assistants. Create a digital journey designed to meet the specific needs of your customers and you’ll grow loyalty for life. Gain your competitive edge with a flexible solution that’s fast, efficient, and seamless- allowing customers to connect with you on the channels they prefer. -
46
Convergent BSS
Capgemini
Hyper connectivity and Digital Convergence are changing the landscape for customers as well as enterprises providing communications and digital services for the digital lifestyle. Service Providers are increasingly facing pressure to introduce new products and services faster, and to constantly innovate and lower their costs to remain competitive in this fast changing world. While this problem is felt by every service provider in the industry, it is particularly challenging for smaller regional operators who have a loyal customer base, but are constrained by limited resources and increasing competitive pressures from Tier 1 players in the market. Superior Customer Experience, with real-time balance management and notifications, support for multi-channel ordering and customer care, and self service capabilities from the web and the device. -
47
Press Ganey
Press Ganey
Meet and exceed consumer expectations for care—and achieve new levels of growth and loyalty. Press Ganey’s next-generation Consumer Experience technology will revolutionize patient acquisition, retention, and reputation management at your healthcare organization. Press Ganey announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry. Press Ganey will combine its industry-leading patient experience data with SPH’s rich member experience data to unite previously fragmented provider and payer insights to drive optimal healthcare outcomes. Your dedicated Press Ganey success team is on hand to guide and advise you every step of the way. Our continued investment in leading-edge technology and top talent puts our clients at the forefront of healthcare. -
48
Simplify360
Simplify360
Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service. -
49
Gezond.nl
Arts en Zorg
Healthynl is a new consumer platform from Arts en Zorg. It focuses on the development and implementation of innovations related to healthcare. Why was Healthynl founded? Healthynl was founded to respond to your needs and the digitization of healthcare. You and your health always go together. You and your healthcare affairs not yet. Technical developments make it possible to offer you more and more control, insight and independence with regard to your healthcare matters. What is the long-term goal of Gezondnl? Create a consumer platform that grows into "the digital heart of your health": the hub where you can find all information, insights and agreements about caring for your health. To achieve this, it is important to be progressive in the field of digitization in healthcare. In addition, it is important to guarantee data security and care. What does Healthynl mean for health centers? More efficient practice; More time for complex health questions -
50
Cleerly
Cleerly
Cleerly is a digital healthcare company transforming the way clinicians approach the treatment of heart disease. We design intelligent clinical technologies to help clinicians precisely identify and define atherosclerosis earlier, so they can provide personalized, life-saving treatment plans for all patients throughout their care continuum. We measure atherosclerosis, plaque build-up in the heart's arteries, not indirect markers such as risk factors and symptoms of the disease. Our AI-enabled digital care pathway offers simpler, faster, more accurate heart disease diagnostics and reporting that's tailored to each stakeholder, improving overall clinical and financial outcomes. Cleerly empowers providers to go beyond traditional measures of heart disease by analyzing, characterizing, and quantifying types of plaque, so they can more accurately determine a patient's risk of heart attack and develop a treatment plan to improve heart health.
