Csmart Digital Self-Care Platform
Csmart Digital Self‑Care empowers telecom operators and service providers with a seamless, fully branded, omnichannel self‑service portal and app. It enables customers to manage plans, view usage, pay bills, raise & track support tickets, and troubleshoot common issues—all in real time. Built on cloud‑native architecture and TM Forum Open APIs, it features intuitive UX, AI‑powered chatbots for instant assistance, and personalized offers.
Key highlights include:
Unified Experience across mobile, web, and call centers
Real-time Usage & Billing transparency
AI‑Enabled Chat & Support for instant resolution
Self‑Help Knowledge Base and guided diagnostics
Dynamic Personalization through cross-sell/up-sell offers
With secure, scalable multi‑tenant support and real-time analytics, the platform reduces support costs, boosts user satisfaction, and drives engagement—all while reinforcing brand loyalty.
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EMQX
EMQX is the world's most scalable and reliable MQTT messaging platform designed by EMQ. It supports 100M concurrent IoT device connections per cluster while maintaining extremely high throughput and sub-millisecond latency.
EMQX boasts more than 20,000 global users from over 50 countries, connecting more than 100M IoT devices worldwide, and is trusted by over 300 customers in mission-critical IoT scenarios, including well-known brands like HPE, VMware, Verifone, SAIC Volkswagen, and Ericsson.
Our edge-to-cloud IoT connectivity solutions are flexible to meet the demands of various industries towards digital transformation, including connected vehicles, Industrial IoT, oil & gas, carrier, finance, smart energy, and smart cities.
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Ephanti
Connect aid donors and recipients maintaining privacy, and robust donor profiles including donor engagement. Manage guest outreach, marketing, reservations, interactions, call deflection, events, feedback, self-service, payments and more. Help businesses improve engagement, automate processes, securely collaborate, and scale services across all channels. Offer convenient, timely, and personalized service to your customers, a smooth purchase experience across channels. Support patients to take proactive control of their health through self-care. Messaging or email communication between doctors, patients & care providers. Offer convenient, timely, and personalized service to your customers.
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Stacuity
Enjoy real-time control of mobile connectivity, to create a valuable and differentiated connectivity proposition for your customers. Create a seamless service for downstream customers, across multiple upstream mobile operator profiles. Reduce your reliance on your upstream mobile operator partners by taking real-time control of their connectivity offerings. Easily add new tiers of customers and distributors, leveraging our white-labeled, multi-tenant, and hierarchical solution architecture. Innovate more easily, add value to your connectivity service, accelerate your growth, and defend your service margins. Leverage leading-edge mobile network technology as as-a-service, with no need for internal telecom development skills. Our services for IoT MVNOs, mobile operators, and other customers are all enabled by our revolutionary, cloud-centric technology. Offer your customers real-time visibility and control of mobile connectivity, via our cost-efficient, flexible, and scalable platform.
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