Audience

Patient Engagement solution for healthcare centers

About Press Ganey

Meet and exceed consumer expectations for care—and achieve new levels of growth and loyalty. Press Ganey’s next-generation Consumer Experience technology will revolutionize patient acquisition, retention, and reputation management at your healthcare organization. Press Ganey announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry. Press Ganey will combine its industry-leading patient experience data with SPH’s rich member experience data to unite previously fragmented provider and payer insights to drive optimal healthcare outcomes. Your dedicated Press Ganey success team is on hand to guide and advise you every step of the way. Our continued investment in leading-edge technology and top talent puts our clients at the forefront of healthcare.

Integrations

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Ratings/Reviews

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Company Information

Press Ganey
Founded: 1985
United States
www.pressganey.com

Videos and Screen Captures

Press Ganey Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Online

Press Ganey Frequently Asked Questions

Q: What kinds of users and organization types does Press Ganey work with?
Q: What languages does Press Ganey support in their product?
Q: What kind of support options does Press Ganey offer?
Q: What type of training does Press Ganey provide?

Press Ganey Product Features

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Experience Management

Action Management Not Supported
Analytics Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Patient Engagement

Care Planning Not Supported
Self Management Not Supported
Personal Health Record Not Supported
Collaboration Not Supported
Appointment Scheduling Not Supported
Mobile Access Not Supported
Progress Tracking Not Supported
Patient Education Not Supported
Messaging Not Supported
Patient Portal Not Supported