Alternatives to SoftDesk
Compare SoftDesk alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SoftDesk in 2026. Compare features, ratings, user reviews, pricing, and more from SoftDesk competitors and alternatives in order to make an informed decision for your business.
-
1
Flexwhere
Dutchview
Looking for workplace or desk booking software? Flexwhere is a convenient desk and meeting room booking system built for organisations that work hybrid. In companies where employees don’t have fixed workspaces, Flexwhere makes it quick and easy to see which desks and meeting rooms are free and where colleagues are located. Employees can access this information on a display, desktop or laptop, or use the mobile app to book a space on the go. As more organisations adopt flexible workplaces, common questions arise: “Where can I find a free desk?”, “Which meeting rooms are available?”, “Where is the colleague I need?”. Flexwhere provides clear answers to these questions, making it an ideal tool to support the transition to hybrid working. Easy to use and quick to roll out, Flexwhere saves time, improves collaboration and helps organisations get the most out of their office space.Starting Price: €1.99 per user per month -
2
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
3
SolarWinds Web Help Desk
SolarWinds
With an intuitive web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more.Starting Price: $367.00/one-time/user -
4
QuantumDesk
QuantumDesk
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan. The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most. At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance. -
5
EasyChatDesk
EasyChatDesk
EasyChatDesk is an all-in-one customer support platform that helps businesses connect with their customers through live chat, chatbots, and a powerful ticketing system. With its lightweight website widget, companies can instantly provide real-time support while also automating common questions using AI. The tool goes beyond simple messaging by offering CRM features, analytics, and customer insights, making it easier for teams to deliver fast, personalized, and efficient service. Whether you’re running an e-commerce store, an agency, or a SaaS product, EasyChatDesk ensures that every interaction is tracked and organized in one place. What sets EasyChatDesk apart is its focus on flexibility and affordability. Businesses can customize the chat widget, integrate it with their workflows, and even build forms to capture specific data from visitors. Agents get a clean, intuitive dashboard that makes it easy to manage multiple conversations, tickets, and customer requests.Starting Price: $17/month -
6
Supportifier
Successifier AB
Supportifier is a cloud customer-service and help-desk platform for small and midsize businesses, including e-commerce, services and SaaS teams. It turns existing documents, website content, FAQs and past tickets into a knowledge base that a team can review before using it across a public help centre, an AI-assisted contact form, live chat, a shared support inbox and a customer portal. Customers can find published answers, see relevant help before submitting a request, or hand a conversation to an agent. The inbox organizes tickets by owner and status, supports response-time targets and provides AI-generated draft replies for staff to review. Business-system connections can add customer or order context, while the product's documented API and webhook support custom workflows. The service is delivered as SaaS, with annual platform pricing and separately scoped onboarding and integration work.Starting Price: SEK 79,000/year -
7
ThriveDesk
ThriveDesk
ThriveDesk is an AI-driven helpdesk solution designed to streamline customer support and enhance user experience. With its intuitive interface and advanced automation features, ThriveDesk simplifies managing customer queries, improving response times, and boosting overall productivity. Ideal for businesses of all sizes, this tool leverages cutting-edge technology to ensure effortless communication and support. Experience the future of customer service with ThriveDesk, where efficiency meets excellence. NEO is our AI agent will go an extra mile to solve customer issues when no one is there and help you draft ticket replies, knowledge base articles and much more. -
8
SparrowDesk
SparrowDesk
SparrowDesk is an AI-powered customer service platform built to help businesses deliver faster, smarter, and more scalable support. At its core is Luna, the AI Agent, which auto-resolves up to 60% of tickets, providing customers with instant 24/7 assistance while reducing team workload. For agents, Luna Copilot works directly inside the inbox—offering AI-driven ticket summaries, smart reply suggestions, and quick knowledge access to improve efficiency and accuracy. SparrowDesk unifies conversations from email and live chat into a single workspace, keeping full context across every interaction. Customers can also access branded self-service portals that surface relevant articles, cutting down on ticket volume. Managers gain real-time visibility through dashboards and custom reports to track SLA performance, agent productivity, and emerging support trends. With a no-code workflow builder, teams can automate repetitive tasks and standardize processes without engineering resources.Starting Price: $16/seat/month -
9
BoldDesk
Syncfusion
BoldDesk enables organizations to respond to their customer's queries and problems quickly, efficiently, and in a personalized manner, resulting in increased levels of customer satisfaction. The automation features of BoldDesk can assist organizations in streamlining their ticketing procedures, saving time and enhancing productivity. BoldDesk’s team collaboration solutions allow team members to efficiently collaborate to tackle client concerns, resulting in better outcomes and faster resolution times. BoldDesk provides real-time dashboards and insights, allowing organizations to gain a better understanding of their support operations and identify trends, challenges, and chances for development. The ticketing and task management capabilities of BoldDesk help organizations to manage their support operations more efficiently, resulting in faster resolution times and cheaper costs.Starting Price: $49 -
10
Tiny Talk
Tiny Talk
Tiny Talk AI is a no-code platform that enables businesses to create custom AI chatbots for enhanced customer engagement and support. Users can train chatbots using existing documents, PDFs, and technical content, allowing the bots to provide instant, knowledgeable responses. It offers embeddable widgets for seamless website integration, facilitating 24/7 customer assistance without coding requirements. Advanced semantic search algorithms ensure precise answers tailored to user queries, while cross-language conversation capabilities support multilingual interactions. Tiny Talk AI is customizable and scalable, accommodating multiple bots with individual knowledge bases to grow alongside business needs. Additional features include integration with platforms like WhatsApp, a help desk system, and live chat functionalities. Starting Price: $16 per month -
11
Clear Slate
Clear Slate
Clear Slate is a simple ticketing and help desk platform that turns email (and optionally SMS) into structured support tickets with AI-assisted workflows so teams can capture, manage, categorize, and respond to customer inquiries more efficiently; it creates tickets automatically from your inbox in just a couple of clicks or via a dedicated support address, offers AI-powered response suggestions based on your knowledge base that you can customize and approve before sending, and provides analytics, custom categories, workflows, and collaboration tools as your needs grow. It integrates seamlessly with Gmail, uses secure authentication, encrypts customer data, lets you build and reuse response templates and automated ticket rules, prioritizes messages, and supports APIs for further automation. Overall, Clear Slate helps teams centralize support communications, reduce manual ticket creation and repetitive replies, apply intelligence to prioritize and categorize requests.Starting Price: $29.17 per month -
12
Helply
Helply
Helply is an AI-powered customer support agent platform that automates tier-1 helpdesk tasks, resolves common tickets end-to-end, and reduces support volume without replacing existing systems. It continuously trains on your support tickets, knowledge base articles, internal documentation, and other content so the AI becomes more accurate over time, and it integrates with popular help desk tools like Zendesk, Groove, Freshdesk, and Help Scout. Beyond answering questions, Helply goes further by executing real “Actions” such as checking orders, pulling invoice or account data, updating settings, sending emails, triggering workflows via API calls, and guiding customers through multi-step support flows. It includes features like customizable agent persona, tone, escalation behavior, smart routing, conversation analytics, and a Gap Finder that identifies missing or outdated help content to improve your knowledge base.Starting Price: $32 per month -
13
atSpoke
atSpoke
atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.Starting Price: $4 per user per month -
14
Relay
Switch Labs
Relay is an AI-native help desk and customer support platform with a built-in knowledge base, AI reply drafts, smart ticket routing, automated responses, team collaboration, customer records, macros, analytics, and omnichannel support workflows. Teams can train Relay on their help articles, FAQs, and internal documentation so agents get faster, context-aware responses while retaining human review. Relay also connects support context with sales CRM activity and offers integrations for modern SaaS, ecommerce, and service businesses.Starting Price: $19 per user/month -
15
Sympoq
Escon ltd
AI-powered help desk software built to manage and automate customer service and support activities from a single platform. Sympoq transforms customer support from using separate email inboxes to a robust help desk system that keeps customers informed and in control of their issues. The back-end functionalities enable customers and agents to submit and manage requests through a shared email service. When utilized as a front-end support ticketing system, customers and agents are provided access to a personalized portal with enhanced options, and the necessary data to effectively manage issues and tickets in accordance with their respective roles and permissions.Starting Price: € 0.00 -
16
ThinkOwl
ThinkOwl
ThinkOwl is your one-stop solution for customer support needs. Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost agent productivity, and enhance service efficiency. It offers the perfect blend of service desk features, conversational or generative AI, and an omnichannel communication environment. Its workflow automation, AI technology, and software integration capabilities are a real treat for digital communication. Additionally, ThinkOwl excels in data analysis, generating advanced reports that offer real-time insights into KPIs across topics, teams, and channels.Starting Price: $0 -
17
SAAS First
SAAS First
Grow with a simple all-in-one SaaS by becoming effective and successful in customer relations. Let AI manage your customer interactions seamlessly, delivering instant responses and giving you more time to focus on core tasks. Gain deeper insights into your customers with real-time data and analytics. Make informed decisions and increase your customer engagement. Save money with our help desk, offering all features completely free to aid your customer support without any additional costs. Simplify and improve communication with your support team and make it easier and more effective for your customers. Collect and store unlimited data to deeply understand customer behavior and preferences. Access all help desk features and options without any charges. Connect with your target audience effectively by delivering the right message at the right time. Effortlessly set and track campaign goals in real-time to monitor performance.Starting Price: $29 per month -
18
Text
Text Inc.
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.Starting Price: $25 per month -
19
Intryc
Intryc
Intryc is an AI-powered platform designed to automate quality assurance processes for customer support teams. By evaluating 100% of customer interactions in real-time, Intryc enables organizations to enhance support quality without increasing operational costs. The platform offers features such as intelligent sampling, customizable scorecards, dynamic workload distribution, and tailored agent coaching, all aimed at streamlining QA workflows and providing actionable insights. Intryc integrates seamlessly with existing help desks and knowledge bases, allowing for quick implementation and minimal disruption to current operations. Intryc ensures each team member has what they need to drive quality, improve processes, and deliver outstanding customer experiences. Connect your help desk and organization knowledge base seamlessly in under 10 minutes. Custom scorecards based on internal knowledge, ensuring consistent and relevant evaluations. -
20
Customer2AI
Customer2AI
Customer2.ai is an all-in-one AI customer service platform that helps businesses deliver fast, reliable support across phone calls, live chat, and email—24/7. Our conversational AI agents are trained using your business knowledge, enabling them to respond naturally and accurately while reflecting your brand's tone and processes. Unlike traditional chatbots, Customer2.ai provides human-like conversations that improve customer experiences and ensure every inquiry receives immediate attention. Customize your AI's voice, accent, language (80+), personality, and behavior to match your business. With seamless API integrations, Customer2.ai connects to virtually any CRM, help desk, booking platform, or internal system, making it easy to automate customer support without disrupting your existing workflow. Scale your support, improve response times, and deliver exceptional service around the clock. -
21
CalicoDesk
CalicoDesk
CalicoDesk is an AI-powered customer support and help desk platform designed to help businesses manage customer conversations, support requests, and service workflows from one centralized workspace. It combines AI agents, live chat, ticket management, automation, knowledge base and help center tools, customer management, saved replies, campaigns, team collaboration, and support analytics. Businesses can use CalicoDesk to automate repetitive customer inquiries, communicate with website visitors in real time, organize support requests into tickets, create self-service knowledge resources, and seamlessly transfer conversations from AI agents to human support teams when personal assistance is required.Starting Price: $19 -
22
Callers.ai
Callers.ai
Callers.ai is an Agentic Customer Experience Platform for high-volume B2C teams. It deploys AI agents across voice, chat, email, SMS, and WhatsApp, carrying customer context from one interaction to the next. Teams use Callers for inbound support and after-hours coverage, alongside outbound lead qualification, booking confirmations, onboarding, re-engagement, and retention. Agents draw on interaction history and connected business systems to respond and take action, with context passed to human teams when needed. The platform connects with existing CRM, help desk, calendar, and knowledge systems rather than replacing them. Business teams define goals, workflows, and guardrails, then use reporting to improve performance. Callers supports enterprise setup, integration, and ongoing optimization, so organizations can start with one workflow and expand based on results. -
23
Altek
Altek AI AS
Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer. Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread. Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.Starting Price: $399/month -
24
Cleverly.ai
Cleverly.ai
Cleverly is your super agent that helps with real-time triage and intelligent automation, manages your knowledge base and provides a friendly customer self-service experience. Intelligently classify, prioritize and route tickets based on customer intents with accurate categorization across 100+ labels. Over 90% accuracy of ticket classification. Classify in one language and leverage classification across 12+ languages. Keep your database of internal procedures, macros and FAQs always up-to-date, complete, and accurate. Identify knowledge gaps and achieve the highest knowledge coverage rates. Reduce manual work with 20% to 60% deflection rates by automating replies for common queries. Increase agent productivity by surfacing the right information at the right time. 20% deflection rate with minimum setup due to the AI and pre-trained models. Seamless integration with your help-desk or CRM. Dynamic forms that collect relevant information upfront. -
25
CloudApper Desk
CloudApper
CloudApper Desk is a modern and affordable ticketing app designed to support your customers and help grow your business. This robust application streamlines customer support management by providing you with a powerful dashboard and simplified ticket management, with the mobility you need to improve responsiveness. When it comes to understanding your business, capturing and analyzing information is key. CloudApper Desk enables you to identify common issues, creating opportunities to improve your products/services and strengthen your business. Reputations are often defined after-sales service. Wow your customers with CloudApper Desk by monitoring activities, assigning tickets, and enabling rapid response right from a mobile device. Make your customer service management faster and more efficient by keeping data centralized with CloudApper Desk. This information is used to provide an intuitive dashboard where users can see recent tickets, the latest replies, and more. -
26
ExDesk
ExDesk.com
ExDesk is a complete help desk software solution for small and medium size businesses. It's a remotely hosted ASP service, web based, and accessed from any browser for ease of use and affordability. You get a fully configurable system that matches your workflow needs precisely and combines power and simplicity with rapid deployment. If you need to track and route issues to support staff and provide feedback to users ExDesk can be configured to do it the way you want. Our software solution provides powerful management, reporting and workflow coordination allowing you to use our 35 different on-line reports or download your data whenever you like for your own advanced reporting. With no need to install software, ExDesk can be working immediately to support your unique needs. ExDesk requires minimal training and provides on-line application help and documentation. See our product and features pages to learn more then view our demo and pricing information. -
27
EdTek LMS Services
EdTek Services
LMS Services by EdTek Services provides an affordable, fully supported Learning Management System for small to medium size organizations. With LMS Services, administrators can take advantage of their full-service turnkey approach. Unlimited Free Training, M-F Customer Admin Support, Technical Support Help Desk, Instructional Design Support, Cloud-based hosting, Mobile Compatibility, and friendly authoring with limitless content options. In addition, the LMS comes with 340 Soft Skills courses in the LMS Library. The open API also allows seamless integration of third-party applications, like Google and MS-Office. The dashboard features allow publishers to import and export content, create quizzes & tests, and use the in-app teaching tools.Starting Price: $6000/year -
28
AptusSoft Club Management
AptusSoft
AptusSoft offers a most comprehensive, integrated package of club management software and service. AptusSoft connects every aspect of club operations, including front-desk, HR, marketing, scheduling, and security, helping you to save money and optimize all of your resources, membership, staff and facilities. With more than two decades of experience working closely with hundreds of clubs in the US, we know this is a business built around people, it’s why we focus so much on personal service. ECMS modules make it easy for your staff to do their job well, and through shared data, give you immediate access to every aspect of your operation. With AptusSoft, you can monitor club performance, analyze staff and facility utilization, track membership initiatives, and plan programs to enhance club profitability. ECMS is designed to grow with your club, allowing you to seamlessly expand your activities and locations.Starting Price: $120 per month -
29
Talla
Talla
Talla is an AI and automation platform that is transforming the way businesses deliver customer and employee support. Talla integrates with your existing systems and workflows to build machine learning models of routine tasks, answer common questions, and make every rep more productive. Drive quick resolutions with conversational support by putting your existing documents to work. Deploy AI to eliminate inefficient back and forth interactions. We are putting AI at the front lines of our support experience, so we are using Talla to field inbound support requests from customers – ideally making that the first interaction our customers have. The most surprising thing that Talla showed us was all the knowledge gaps we had between the information customers wanted and the content and answers we were writing. -
30
Supbotive
Absoluit
Supbotive is an AI-powered customer support automation platform that helps businesses answer repetitive customer queries across WhatsApp, Telegram, and website chat. It allows companies to train a chatbot on their own knowledge base, including FAQs, policies, product details, service guides, return and refund rules, and internal support procedures. The chatbot understands customer intent and provides instant, consistent answers from approved business documentation. For complex, sensitive, or unclear queries, Supbotive uses smart escalation to transfer the conversation to a human agent with full chat history, so the customer does not need to repeat themselves. Supbotive helps reduce support workload, improve response times, maintain answer accuracy, and allow support teams to focus on higher-value customer conversations.Starting Price: £30/month -
31
ReplyDesk
ReplyDesk
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.Starting Price: $0 -
32
Embed-bot
Musbahdev Software Services
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow. Features: AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention. Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams. Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.Starting Price: $39/month -
33
Help.center
micro.company
Help.center is an AI-driven knowledge base and customer support platform that helps businesses empower users to find answers instantly and reduce repetitive support tickets by combining a searchable help center with an AI chatbot trained on your documentation. It lets organizations create a branded .help.center site where customers can use AI-enhanced search and conversational help to resolve issues without waiting for live agents, and it also supports deploying an AI chat widget on your own website so visitors get contextual answers without leaving the product. It automatically learns from your help articles as you add or modify content, improving its ability to answer questions accurately, and supports multilingual responses so non-English users are served at scale. It includes a simple shared email inbox for managing and replying to support conversations efficiently, keyboard shortcuts to boost productivity, and tools to import existing knowledge.Starting Price: $19 per month -
34
Paillor
Paillor
Paillor is a Gen-AI employee support and automation platform that consolidates the knowledge base, SaaS automation, and help desk functionalities into a single platform. It integrates all business systems in one place, enabling employees to easily find information and automate tasks, thus increasing productivity by simplifying work processes through Slack, Microsoft Teams, Google Chrome, or via its website. Paillor effectively handles a wide range of employee requests, including software requests, troubleshooting, password resetting, knowledge searching, employee onboarding, offboarding, and more. Leveraging advanced large language models (LLMs) and sophisticated machine learning algorithms, Paillor efficiently executes actions across the organization, ensuring tasks are completed swiftly and effectively. Sign up for your free account now—no credit card required and no trial period! -
35
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
36
Qbicle
NetWeb Software
The Covid19 pandemic has presented an unprecedented challenge to ensure adequately spaced desks for employee safety. Whether it's fixed seating or hot-desking, the need to have a quick, easy and efficient solution for safe desk allocation has become imperative. Work desk allocation and management have conventionally been a challenge that organizations, especially those having a large number of employees and offices at various locations. Business growth and continual changes to accommodate employees, especially across multiple physical locations, creates a fragmented workspace. In addition to administrative overheads, inefficient or unutilized workspaces are costs that go unnoticed or unmeasured. Qbicle, our workspace management solution allows easy, hassle-free allocation of social distancing compliant desks for employees. Seat allocation to employees by ensuring social distancing between desks. -
37
Sonant
Sonant
Sonant is an AI receptionist built exclusively for property & casualty insurance agencies, enabling them to convert routine inbound calls into real revenue without adding staff. It provides 24/7 personalized, human-like voice interactions, instantly recognizes callers, captures quote or servicing requests, schedules appointments, routes calls to agents when needed, and automatically summarizes conversations to feed into agency systems. Sonant is multilingual (even within a single call), scales concurrently across many calls, and integrates with major Agency Management Systems (AMS) like EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, Zywave, InsuredMine, and others, as well as calendars and automation tools. It’s optimized for ultra-low latency and is “tuned” for insurance workflows, with guardrails that prevent it from discussing detailed coverage. -
38
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
39
Gaspar AI
Gaspar AI
Gaspar AI is your intelligent AI partner for optimal service desk operations and experiences. It uses Generative AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms and workflows to build and automate repetitive processes, such as employee onboarding. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's analytics dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the proactive insights feature IT teams can improve knowledge sharing and management while creating the ultimate knowledge base.Starting Price: $4 per user per month -
40
AquaSoft SpotOn
AquaSoft
Videos are one of the most popular ways to connect with others. Get started with AquaSoft SpotOn. Add pictures, cut videos, create effects and animations and give your video an intro and credits. There are many software programs that are similar to each other. AquaSoft SpotOn is different. Especially when you want to combine different elements, AquaSoft SpotOn reveals its strengths for you. AquaSoft SpotOn is packed with helpful tools that you will get to know and appreciate as you progress. You'll get results quickly because you can start right away with the things you enjoy. If you want to go further, AquaSoft SpotOn's Toolbox has a lot more to offer. We have been in the market with photo and video software for more then 20 years. Our in-house support team is there for you and will help you with any problems. Fast, competent and reliable? For us those are not only promises, we live them. Take advantage of the many guides, tips and tutorial videos we have already created.Starting Price: Free -
41
AskHandle
AskHandle
AskHandle is an AI-powered customer communication platform that combines enterprise-grade technology with the simplicity of a self-service solution. Businesses can create, customize, and deploy advanced AI agents without coding or technical expertise, transforming how they engage with customers across websites, WhatsApp, and other channels. From customer support and sales to lead generation and personalized engagement, AskHandle automates conversations and complex workflows while maintaining a seamless customer experience. With powerful AI capabilities, company-specific knowledge, multilingual communication, and flexible integrations, AskHandle helps organizations deliver exceptional service, increase efficiency, and scale customer communication effortlessly. Its easy-to-use platform makes advanced AI automation accessible to businesses of all sizes.Starting Price: $49 -
42
Triviat AI
Triviat AI
Triviat is a full-featured AI communication platform built for modern businesses that want to streamline customer support, sales, and appointment management. It allows companies to deploy intelligent voice and chat agents that work 24/7 across all major channels — including phone, web chat, email, SMS, WhatsApp, and social media. Triviat’s agents deliver human-like conversations in over 50 languages, making them ideal for global brands and multi-location service providers. Whether it’s handling appointment bookings, answering FAQs, processing orders, or qualifying leads, Triviat reduces support costs while improving speed and consistency. For complex interactions, conversations are smoothly handed off to human agents. With industry-specific use cases (e.g. retail, healthcare, hospitality, auto service), integrations with 5,000+ tools, and built-in compliance with GDPR and the EU AI Act, Triviat is a scalable and secure solution for AI-driven business communication.Starting Price: €75/month -
43
ZapiDesk
DigiMantra
ZapiDesk is an AI-powered virtual receptionist built specifically for medical practices and clinics. It automates front-desk communication by answering incoming calls, handling patient inquiries, assisting with appointment scheduling, and providing timely responses 24/7. By ensuring calls are answered promptly, ZapiDesk helps practices reduce missed calls, improve patient accessibility, and deliver a more consistent communication experience. The platform can be customised to match each practice’s requirements, including greetings, AI voice, languages, conversation flows, business hours, holiday schedules, and communication preferences. ZapiDesk also supports appointment-related workflows, call routing, patient information collection, and integrations through APIs. By automating repetitive administrative interactions, ZapiDesk reduces the workload on reception teams, improves operational efficiency, and allows staff to focus more on patients while the AI handles communication.Starting Price: $490/year -
44
Jugl
Jugl
Jugl is an AI-powered Customer Support and Customer Experience (CX) platform that helps businesses manage every customer conversation from one place. Handle Voice, Email, WhatsApp, Instagram, website chat, and support tickets through a unified inbox powered by AI and human agents. Automate customer support, recover abandoned carts, engage website visitors, and seamlessly hand off conversations to human agents whenever needed. Jugl combines AI agents, live customer support, ticketing, and revenue recovery into one platform designed to improve customer satisfaction and increase sales. -
45
CoSupport AI
CoSupport AI
CoSupport AI resolves customer tickets on a patented multi-model architecture (USPTO US11823031B1) built to keep answers grounded in your own data. The AI understands customer intent, retrieves the answer from your knowledge base and business systems, executes the required steps, and escalates edge cases to your team with the full conversation history and a structured summary of its findings. Two products ship on that architecture. CoSupport AI Agent autonomously resolves repetitive customer inquiries across chat, email, and voice in 40+ languages. CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Reasoning is multi-step: the model searches, validates across sources, and refines the response before sending. Every reply ships with a decision log. Pricing: from $0.04 per response, $0.19 per resolved ticket, or $99/month per 1,000 tickets. 60% AI resolution rate by day 60, or a full refund.Starting Price: $99/month -
46
Teckinfo ActivDesk
Teckinfo Solutions pvt. ltd.
Teckinfo’s ActivDesk Help Desk Software enables businesses to deliver fast and consistent customer support through a unified, AI-enabled platform. It centralizes customer interactions from voice, email, chat, WhatsApp, SMS, and social media into a single interface, ensuring every query is tracked and resolved efficiently. Intelligent ticket management, automated routing, and a unified agent view provide complete visibility into customer history for personalized support. ActivDesk uses AI-powered chatbots and voice bots to automate routine queries and offer 24×7 assistance. Sentiment analysis and NLP help agents understand customer intent while reducing workload. SLA and escalation management ensure timely resolutions through automated alerts. A built-in knowledge base, seamless integrations, advanced analytics, and scalable cloud deployment make ActivDesk a secure, cost-effective, and future-ready help desk solution. -
47
Scopedesk
Scopedesk
Scopedesk is help desk software built for teams as well as customers. Facilitates shared or individual help desk workspaces with access permissions for diverse teams and departments and share information throughout organization. Depending on organization’s requirements, close the entire site to guest visitors, or allow visitors to access selected resources without having them sign in. Email-to-ticket conversion utility converts customer email messages from the multiple mailboxes into the ticket database, while keeps users up-to-date with timely email notifications and alerts. There is no need to install anything. No more complicated team training. Scopedesk is faster and easier to implement and learn than any other traditional online help desk software. Quick and reliable access while away from the office. Enables access to help desk data from today’s most popular smart phones and mobile devices.Starting Price: $79 per month -
48
FitnessSOFT
Online River
FitnessSOFT® is the leading club management software for fitness centers, health clubs, gyms, wellness centers, athletic training facilities, climbing or boxing gyms or wherever membership software is needed to increase your club’s overall organization and productivity using Windows or Mac. No Monthly Fees! Check-in: Scan bar codes from ID Cards or Key Tags, activity rosters, and check-in members at your front desk with the click of a button. Check-in with past due and renewal alerts, messages, visit countdowns and photo ID. Use the Absentee Report to contact members needing reminders to increase your customer retention. Compare attendance and see which instructors are popular with your customers. Check-in and check-out and generate a Total Time report for an employee time clock. Add the Access Control feature (optional) to open a front door for 24 hour gyms, or a turnstile by your front desk.Starting Price: $695 -
49
Desk360
Desk360
High efficiency, detailed reporting, advanced features, and always at the best prices. The best ones are using Desk360 to provide a stellar customer experience. Decide on the look and feel of Desk360’s customizable chat bubbles, and reach more customers by creating push messages. WhatsApp, Facebook, email, contact forms, live chat, and many more! Speed up the process by gathering all messages on a single page. Manage your workflow effortlessly with the smart ticket assignment, messaging between teammates, and ticket management between teams. Desk360's support screen has been designed to save you time. With quick answers, special notes, and many more features, enjoy an unrivaled experience with Desk360. Check out the free forever plan that comes with all the must-have features and essential channels. Import your ticket history data into Desk360 and activate your 6-month free subscription. Newly established companies, you can grow your business with our 3-month free offer.Starting Price: $24 per month -
50
Respondo
Respondo
Most SaaS teams at growth stage assemble customer support from multiple tools: a helpdesk for the inbox, an email platform for campaigns, a separate knowledge base. Each tool has its own plan, its own data, its own interface. The result: $600–800/month for a stack that doesn't talk to itself properly. Respondo consolidates all of it. Unified inbox, AI responses on inbound, outbound via email, WhatsApp, Telegram, and in-app, hosted knowledge base — one product, one plan. The key difference from AI bots: AI and agents work in the same workspace. When the bot passes a conversation to a human, the agent has full context — no 'start over' moment for the customer. Copilot suggests draft replies directly in the inbox. AI resolves 70%+ of incoming requests without the team. The remaining 30% are handled by agents 3x faster with AI suggestions. Unlimited seats on every plan — team grows without the invoice growing.Starting Price: $99/month
